Tag Archives: remote jobs

Customer Service Specialist for GC Services

Posted on 03/09/2017 by | Comments Off on Customer Service Specialist for GC Services
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A Closer Look at the GC Services Opportunity in Mesa, AZ

GC Services, a renowned name in the customer service industry, is on the lookout for a meticulous individual to fill the position of Customer Service Specialist in Mesa, AZ. This role is not just about answering calls; it’s about providing quality service and valuable information to inbound callers, offering insights into an array of products. Let’s delve into the specifics of this engaging opportunity.

1. Key Responsibilities

  • Answering the Call: Handling incoming and outgoing telephone calls for GC Clients, delivering a professional and courteous demeanor.
  • Product Knowledge Guru: Providing accurate information about client products and services, educating callers on effective usage.
  • Smooth Operator: Managing customer calls with finesse, irrespective of the difficulty level, ensuring a courteous and business-like approach.
  • Digital Record Keeping: Executing data entry on tracking systems to record call notes, questions, and suggestions.
  • Tech Savvy: Demonstrating basic troubleshooting skills for internet/phone outages.
  • Team Collaboration: Attending regularly scheduled video conferences for team meetings and one-on-one coaching.

2. Essential Qualifications

  • Educational Foundation: A High School Diploma or GED is a prerequisite for this role.
  • Experience Matters: No prior experience is necessary, making it an ideal opportunity for those stepping into the customer service realm.
  • Tech Prowess: Proficiency in basic computer skills, including fast and accurate typing, effective mouse usage, and a basic understanding of Windows-based operating systems.

3. Professional Conduct

  • Punctuality is Paramount: Adhering to Company attendance, punctuality, and meal and rest break requirements.
  • Performance Excellence: Maintaining concentration and focus to meet performance goals, handling pressure positively in a dynamic environment.
  • Team Harmony: Nurturing a good working relationship with assigned supervisors and coworkers.

4. Additional Insights

  • Flexibility is Key: Reacting positively to an ongoing, changing environment and demonstrating adaptability.
  • Going the Extra Mile: Performing additional duties as required by management, showcasing a commitment to excellence.

5. Application Process

Explore the details and submit your application here. Remember, opportunities like these move swiftly, so act promptly to secure your chance to contribute to GC Services’ commitment to exceptional customer service.

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Customer Service Representatives for Randstad

Posted on 03/09/2017 by | Comments Off on Customer Service Representatives for Randstad
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Join Randstad in Greenville, SC

Randstad presents a compelling offer for individuals seeking a stable and long-term position as a Customer Service Representative. This role, tailored for those with a penchant for technical support and customer interaction, opens the door to a fulfilling career in the heart of South Carolina.

Position Overview

  • Title: Customer Service Representative
  • Location: Greenville, SC (Remote)
  • Hourly Rate: $10.00 (Overtime Available)

Responsibilities at a Glance

  1. Inbound Customer Service Calls: Engage with customers professionally and attentively.
  2. Product Queries: Assist existing customers in navigating through product-related inquiries.
  3. Technical Support: Provide valuable guidance to customers using tax software.

Requirements for Success

  • Entry Level: This position is an excellent entry point for individuals eager to delve into the realm of customer service.
  • Technical/Product Support Experience: While preferred, it’s not mandatory; we welcome those with a passion to learn.
  • Background Check: Ensure a seamless onboarding process.
  • Home Office Essentials: A landline, computer monitor, keyboard, and mouse are necessary tools. A Mac mini and webcam will be provided.

Compensation and Benefits

  • Hourly Rate: $10.00, with overtime opportunities.
  • Incentives: Engage in monthly contests and seize the chance for additional rewards.
  • Sign-On Bonus: $50 awaits upon successful completion of the 30-day onboarding period.

Shift Flexibility

  • 1st and 2nd Shift: Varied start times cater to diverse schedules.

Embark on a career journey with Randstad by applying at Indeed – Randstad. The opportunity to shape your professional destiny is just a click away.

Note: Positions fill swiftly; act promptly to secure your spot.

 

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Telephonic Interviewer for Long Term Care Group

Posted on 03/09/2017 by | Comments Off on Telephonic Interviewer for Long Term Care Group
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Telephonic Interviewer for Long Term Care Group in Arizona

This position demands a professional adept at telephonic conversations, armed with a high level of precision and attention to detail.

Responsibilities: Delving into the Depths

  1. Conducting Interviews with Finesse
    • Conduct telephonic interviews in a quiet, distraction-free environment.
    • Handle calls from CSR area, ensuring seamless interviews with Long Term Care applicants.
  2. Mastering the Art of Data Collection
    • Utilize pre-determined follow-up questions for comprehensive data gathering.
    • Provide concise, accurate documentation of the client’s health history.
  3. Scripted Precision
    • Document history and lifestyle information vital to the Underwriting process using scripted follow-up questions.
    • Tactfully refocus applicants when necessary to maintain relevance.
  4. Timeliness and Efficiency
    • Complete all interviews promptly, adhering to department guidelines.
    • Maintain an 85% productivity level and a minimum 96% quality standard on all telephonic interviews.
  5. Meeting Commitments
    • Attend in-office meetings for an average of four hours per month.
    • Engage in a comprehensive five-day training session.
  6. Adaptability and Initiative
    • Undertake any other duties assigned within the realm of responsibility.

Minimum Qualifications: The Foundations

  • Availability and Commitment
    • Prefer availability for afternoons, evenings (M-F), and Saturdays.
    • High school diploma.
  • Technical Proficiency
    • Attend a five-day training session in Woodbury, MN.
    • Proficient in basic computer software with troubleshooting capabilities (Microsoft Office Suite).
    • Minimum typing speed of 40 words per minute.
    • Basic functional math skills.
  • Work Environment
    • Work accurately and efficiently under deadline pressures.
    • Heavy telephone and computer use.

Preferred Qualifications: The Extra Mile

  • Educational Prowess
    • Preferably possess an Associate’s or Bachelor’s Degree in Business Administration.
  • Experience and Connectivity
    • 1-2 years of prior geriatric and/or mental health nursing and assessment experience.
    • Work From Home (WFH) employees must have high-speed internet connectivity and an analog or digital phone line.
  • Technical Expertise
    • Database experience is preferred.

Apply with Purpose

For those seeking a role in the insurance domain, this opportunity beckons.  Apply Now – Positions are in high demand. Act swiftly to secure your place on this compelling journey.

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Scheduling Coordinator for OurHealth

Posted on 02/28/2017 by | Comments Off on Scheduling Coordinator for OurHealth
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Scheduling Coordinator at OurHealth

Indianapolis, IN – OurHealth, is seeking a Scheduling Coordinator to join its dedicated team. OurHealth’s commitment to enhancing the healthcare journey through personalized care and a robust referral network underscores the essence of this opportunity. Positioned at the heart of downtown Indianapolis, with provisions for remote work, this role promises a dynamic environment ripe for professional growth.

Mission and Vision: Pioneering Healthcare Transformation

At OurHealth, the mission is clear: to revolutionize the consumer healthcare experience. This vision is underpinned by a steadfast commitment to leveraging compassion, technology, and science to steer individuals toward improved health and lasting happiness. As a Scheduling Coordinator, you’ll play a pivotal role in actualizing these aspirations.

What Sets Us Apart: Benefits and Perks

OurHealth prioritizes its employees’ well-being, offering a range of benefits designed to foster a harmonious work-life balance:

  • Collaborative engagement with a team of providers to directly influence patient outcomes.
  • Emphasis on wellness and preventive care, aligning with our mission to promote holistic health.
  • Day shift schedules ensuring work-life equilibrium.
  • Comprehensive benefits package encompassing medical, dental, and vision coverage.
  • Generous paid time off, including company-paid holidays.
  • Participation in a 401(k) program with a matching component.
  • Access to the clinic facilities for personal healthcare needs.

A Day in the Life: Core Responsibilities

As a Scheduling Coordinator at OurHealth, you’ll embark on a journey defined by purpose and impact. Your responsibilities will encompass a diverse array of tasks, including:

  1. Customer Service Excellence: Serve as a frontline ambassador for OurHealth, engaging with patients via email and phone within a call center framework.
  2. Efficient Appointment Management: Utilize Electronic Medical Records (EMR) systems to schedule health coaching sessions and clinic appointments, ensuring seamless coordination.
  3. Effective Triage: Prioritize incoming scheduling calls and address diverse patient requests with adeptness and professionalism.
  4. Collaborative Integration: Work closely with the Member Relations team and other departments to infuse customer service principles into operational workflows.
  5. Feedback Management: Monitor client and patient feedback channels, escalating concerns to relevant stakeholders for prompt resolution.
  6. Professional Communication: Interact with patients courteously, navigating potential conflicts with finesse and empathy.
  7. Meticulous Record-Keeping: Maintain accurate documentation within designated systems, upholding data integrity standards.
  8. Wellness Program Support: Facilitate data entry and customer support for wellness and incentive programs, championing proactive engagement.
  9. Patient Outreach: Initiate contact with patients to verify and update information within the OurHealth portal, ensuring data accuracy.
  10. Adaptable Support: Flexibility is key; be prepared to undertake additional duties in support of the Member Relations team’s objectives.

Join Our Team: Apply Today

This opportunity to join OurHealth’s dynamic workforce offers a compelling blend of purpose, growth, and camaraderie. If you’re ready to make a meaningful impact within a forward-thinking healthcare ecosystem, seize the chance to apply now.

Link to Apply: OurHealth Careers

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Customer Service Rep

Posted on 02/28/2017 by | Comments Off on Customer Service Rep
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Customer Service Representative

Duties and Responsibilities

  1. Online Liaison: Responding to customer inquiries, troubleshooting issues, and addressing concerns primarily through online platforms.
  2. Technical Savvy: Demonstrating adeptness with online tools and research, ensuring efficient problem-solving.
  3. Customer Advocacy: Upholding a commitment to excellent service, understanding customer needs, and providing timely solutions.

Key Details of the Position

  • Flexible Hours: Work from the comfort of home, with shifts available between 9AM to 10PM Eastern Time, accommodating varied schedules including weekends.
  • Hourly Compensation: Earn between $15.00 and $20.00 per hour, with additional bonuses, paid training, and opportunities for advancement.
  • Operational Dynamics: Adhere to assigned schedules within operating hours, with the possibility of occasional overtime based on business demands.

Qualifications and Requirements

  1. Educational Background: High School Diploma or equivalent.
  2. Technical Proficiency: Basic typing, phone, and computer navigation skills, along with internet and email proficiency.
  3. Customer-Centric Traits: Ability to empathize, prioritize customer needs, and maintain composure during conflicts.
  4. Equipment and Environment: Secure a quiet home office environment, equipped with a computer (Windows 7 or better), high-speed internet, and a compatible headset with a microphone.
  5. Residency: Must be a US resident currently residing in a hiring state.

While the job listing may have closed, the essence of this opportunity resonates beyond its confines. It underscores the evolving landscape of customer service, where virtual interactions demand a blend of technical prowess and human empathy. For those embarking on such roles, success lies in embracing the digital realm while staying rooted in the timeless principles of customer satisfaction.

JOB CLOSED

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Inside Sales Representative for Aleant

Posted on 02/23/2017 by | Comments Off on Inside Sales Representative for Aleant
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Inside Sales Representative Opportunity with Aleant in Marietta, GA

Aleant, in collaboration with one of the leading B2B online payment software and services companies, is seeking Inside Sales Representatives to join their team. This role offers a competitive salary of $55,000 per year along with commission opportunities. Located in North Atlanta, GA, this position provides the chance to work with a dynamic team within a rapidly growing organization.

Position Description

  • Position: Inside Sales Representative, Full-time
  • Location: North Atlanta, GA

Position Summary

The Inside Sales Executive will play a vital role in the sales team, contributing to the ongoing success and expansion of the business. Candidates should demonstrate a proactive approach to building relationships and be self-motivated. This role offers potential for career advancement within a sales-driven culture.

Qualifications/Competencies

  • 1 to 2 years of inside sales experience
  • Strong phone communication skills
  • Proficiency in web presentation tools
  • Excellent verbal and written communication
  • Track record of exceeding sales quotas
  • Ability to conduct effective online demos
  • Strong organizational skills
  • Proficiency in MS Office and CRM software

Responsibilities/Outcomes

  • Source new sales opportunities through inbound leads and outbound outreach
  • Qualify leads and pass them to appropriate sales executives
  • Achieve sales quotas consistently
  • Convey company values and identify sales opportunities effectively
  • Maintain a full sales pipeline and keep detailed records of activities
  • Collaborate within the team environment, sharing knowledge and assisting colleagues

Work Environment

  • Some travel may be required for trade shows
  • Monday to Friday schedule, 8:30am – 5:30pm (hours may vary)
  • Focus on new business development
  • Base salary of $55,000 plus commissions
  • Benefits include health insurance, 401k plan, and 3 weeks PTO
  • Training provided at the Atlanta corporate office

Apply Now

If you meet the qualifications and are ready to take on this exciting opportunity, apply now through the Aleant website. Don’t wait, as positions fill quickly!

Link to Apply

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Part-Time Customer Relations Associate for Pier 1 Imports

Posted on 02/23/2017 by | Comments Off on Part-Time Customer Relations Associate for Pier 1 Imports
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Customer Relations Associate with Pier 1 Imports

Overview

Are you someone who finds fulfillment in assisting others? Do you dream of escaping the daily grind of traffic jams to spend more quality time with loved ones? Pier 1 Imports presents an enticing work-from-home opportunity that might just be the perfect fit for you.

As a renowned brand passionate about providing exceptional customer service and sales experiences, Pier 1 Imports is seeking motivated individuals to join their team as part-time Customer Relations Remote Associates. This role involves handling incoming calls from customers, resolving issues, and ensuring a seamless purchasing process. While the schedule may vary week by week and include weekends, this position promises a dynamic environment where every member of the team is valued and celebrated.

Responsibilities

  1. Customer-Centric Support:
    • Engage with customers to ensure their interactions with Pier 1 Imports are met with superior service and quality.
    • Consistently meet or exceed service levels, fostering positive experiences for every customer.
  2. Identifying Opportunities:
    • Analyze customer feedback to identify trends and areas for improvement, including products, delivery processes, and website functionalities.
    • Seize opportunities to upsell and cross-sell products to enhance customer satisfaction and drive sales.
  3. Miscellaneous Projects:
    • Undertake additional projects as required, contributing to the continuous enhancement of customer service operations.

Qualifications

  • Geographical Requirements:
    • Reside in Tarrant, Parker, Wise, Ellis, Denton Johnson, Hood, or Dallas Counties.
  • Technical Prerequisites:
    • Possess high-speed hardwired internet (minimum 6mb/second) dedicated for work; computer equipment and headset provided.
    • Maintain a distraction-free workspace conducive to productivity.
  • Flexibility and Commitment:
    • Be open to occasional onsite work at the Corporate Office for coaching, administrative duties, and meetings (at least 2 days per month).
    • Demonstrate a customer service and/or sales background with proficiency in word processing programs and PC usage.
  • Communication Skills:
    • Exhibit strong oral and written communication skills, with adaptability and attention to detail.
  • Independence and Availability:
    • Capable of working independently and willing to work holidays, nights, and weekends to meet business demands.

Hours of Operation

  • Monday-Friday: 7:00 am to 9:00 pm
  • Saturday: 8:00 am to 9:00 pm
  • Sunday: 10:00 am to 6:00 pm (Extended hours during Holiday Season from November through mid-January)

Mandatory Training Dates

  • April 17th – May 5th
    • Monday – Friday: 9:00 am – 3:00 pm (April 20th, 8:00 am – 2:00 pm Store Visit) (Initial 90 days of employment will involve working from the Corporate Office for training and educational purposes)

If you’re ready to embark on a fulfilling journey with Pier 1 Imports, don’t hesitate to apply. Opportunities like this are in high demand and fill quickly.

To apply, visit the Pier 1 Imports job portal here.

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Client Service Professional for All Around Professional Services

Posted on 02/19/2017 by | Comments Off on Client Service Professional for All Around Professional Services
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 Client Service Professional Opportunities at All Around Professional Services LLC

All Around Professional Services LLC, based in Georgia, seeks adept problem solvers to fill the role of Client Service Professionals (CSPs). This virtual position demands individuals who are not just enthusiastic, but also self-reliant and quick learners. As an Independent Contractor with our company, you’ll delve into customer contact services for some of the most prominent Fortune 500 companies.

Responsibilities:

  • Remote Engagement: Engage with customers in a remote setting, providing support and solutions.
  • Flexible Options: Choose from various client opportunities including Customer Service, Technical Support, Sales, or Chat.
  • Background Requirements: Undertake a background check ($7.95 fee) and complete a Client Certification course (course fee may apply) before commencing service.

Qualifications and Skills:

  1. Age and Education: Must be 18 years or older with a high school diploma or GED.
  2. Professionalism: Maintain a professional and courteous demeanor consistently.
  3. Availability: Commit to a minimum of 20 hours per week, including occasional holidays and weekends as per client requirements.
  4. Experience: One year of customer service experience is necessary, with additional qualifications preferred:
    • Experience in call center environments
    • Previous remote work experience
    • History of meeting performance goals
  5. Technical Proficiency: Navigate computers adeptly, toggling between screens and programs seamlessly.
  6. Work Environment: Ensure a dedicated, clean, ventilated, quiet, and distraction-free workspace in your permanent residence.

Additional Requirements:

  • Confidentiality: Uphold the confidentiality of information.
  • Time Management: Exhibit strong time management and organizational skills.
  • Communication: Demonstrate exceptional verbal and written communication, with a pleasing telephone manner and proficiency in English.
  • Independence: Comfortably work independently or within a team.
  • Adaptability: Be a fast-paced learner, capable of retaining company policies, procedures, and standards.
  • Initiative: Display a strong sense of initiative, requiring minimal supervision.
  • Decision Making: Exercise sound judgment in decision-making processes, particularly in challenging customer situations.
  • Problem-Solving: Employ strong problem-solving skills to address customer concerns effectively.

Interested candidates are encouraged to apply promptly. Positions fill quickly, reflecting the demand for dedicated professionals in the telecommuting sphere.

Apply Now on Indeed.com

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Customer Service Professional for A.M.O. Professional Solutions

Posted on 02/19/2017 by | Comments Off on Customer Service Professional for A.M.O. Professional Solutions
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Customer Service Professional Role: A.M.O. Professional Solutions Opportunity

Are you adept at navigating customer inquiries with finesse? A.M.O. Professional Solutions is actively seeking Customer Service Professionals to join their team as independent contractors. In this remote position, individuals will play a pivotal role in ensuring customer satisfaction through adept communication and technical issue resolution. However, please note that this opportunity is exclusively available to residents outside of California, Connecticut, Maryland, Massachusetts, New York, Oregon, and Wisconsin.

Responsibilities:

  1. Address Customer Concerns: Handle a diverse array of customer inquiries and complaints with patience and efficiency.
  2. Product Knowledge Sharing: Provide detailed information about products and services to customers to enhance their understanding and satisfaction.
  3. Technical Troubleshooting: Skillfully troubleshoot and resolve technical issues related to products, focusing on Internet Explorer and Windows platforms.
  4. Record Maintenance: Document and update customer records accurately based on interactions to facilitate smooth follow-ups and future references.
  5. Knowledge Base Development: Stay updated with the latest developments in products and services to provide informed assistance to customers.

Qualifications:

  1. Prior Experience: Previous experience in customer service, sales, or related fields is highly valued, demonstrating a solid foundation in handling diverse customer needs.
  2. Tech Savvy: Proficiency in computer operations is essential, including the ability to navigate multiple screens seamlessly, perform concurrent tasks such as talking and typing, and troubleshoot basic computer issues.
  3. Technical Skills: Demonstrated ability to troubleshoot Internet Explorer and Windows technical issues is crucial for this role.
  4. Client Rapport: Build strong rapport with clients, fostering trust and confidence in the services provided.
  5. Effective Multitasking: Possess the ability to prioritize tasks effectively and manage multiple responsibilities concurrently.
  6. Professional Demeanor: Maintain a positive and professional demeanor in all interactions, reflecting the company’s commitment to customer satisfaction.
  7. Communication Skills: Excellent written and verbal communication skills are essential for conveying information clearly and effectively.

If you meet these qualifications and are prepared to excel in a dynamic remote environment, consider applying for this role with A.M.O. Professional Solutions. Remember, opportunities like these are sought after, so act swiftly to secure your place.

Apply now through Indeed, where jobs move quickly in today’s competitive market.

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Shared Living Provider for Massachusetts MENTOR

Posted on 02/15/2017 by | Comments Off on Shared Living Provider for Massachusetts MENTOR
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Shared Living Provider Opportunity in Merrimack Valley, MA

Helping Others While Earning from Home

Massachusetts MENTOR, a reputable provider of home and community-based human services, is on the lookout for compassionate individuals or families residing in the Merrimack Valley area. They seek to license homes for shared living arrangements, facilitating support for individuals in need within the community.

Responsibilities:

  • Licensing Your Home: Offer your residence as a safe and nurturing environment for those requiring support.
  • Supportive Environment: Foster a welcoming atmosphere conducive to the well-being and growth of the individual under your care.
  • Personalized Assistance: Provide assistance with daily activities and promote independence as appropriate.
  • Connection and Community: Facilitate integration into community activities and engagement to enhance social inclusion.
  • Collaboration: Work in conjunction with Massachusetts MENTOR to ensure the best possible care and support for the individual.

Benefits:

  1. Financial Compensation: Earn income by opening your home to those in need.
  2. Meaningful Impact: Make a tangible difference in someone’s life by offering them a supportive living environment.
  3. Flexible Arrangements: Enjoy the flexibility of working from home while contributing to your community.
  4. First Floor Advantage: Higher compensation is offered for homes or bedrooms located on the first floor, providing an additional incentive.

How to Apply:

If you are interested in this rewarding opportunity, please contact (978) 531-0818 ext. 2704 for further details. Don’t forget to mention this ad when you call.

For more information and to explore this job opportunity further, visit Massachusetts MENTOR’s website.

In conclusion, becoming a Shared Living Provider with Massachusetts MENTOR offers a unique chance to combine earning potential with making a positive impact in the lives of others within the Merrimack Valley community.

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