Tag Archives: remote jobs

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What We Offer:

$10.00 per hour + bonus opportunities
We provide you with all equipment necessary
Warm leads – no cold calling
Work from Home Opportunity
Health and wellness benefits after 60 days of employment
401(k)/Roth IRA with company match (vesting after 1 year)
Free credit repair for you and a Plus One
Growth/advancement opportunities
Convenient locations in West Valley City, close to the Maverick Center and in Provo, on Freedom Blvd.
Top performers of 2016 get an all expenses paid, all inclusive, luxury 1 week vacation to Wild Orchard Jamaica for themselves and a plus one!

Responsibilities:

Make outbound calls (never cold calling) to potential clients and provide them an “Outrageous Client Experience”
Maintain a high level of customer service expertise
Work directly with customers over the phone to provide personalized credit solutions
Maintain determination, interest and ability while working at home
Participate in and apply weekly coaching/feedback to ensure your success
Resolve customer concerns by utilizing effective listening and critical thinking skills
Express the value of our services to customers by aligning our services with our customers’ needs

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Qualifications

Role Essentials

Bachelor’s Degree in Computer Science, Engineering or a related technical field
Experience with the SDLC
Excellent communication skills, leadership competencies, and high level of emotional intelligence
Experience working in an Agile Scrum environment or good familiarity with the Agile methodologies
IT software development project management or leadership experience
Experience with the SDLC
Excellent communication skills, leadership competencies, and high level of emotional intelligence
Experience working in an Agile Scrum environment or good familiarity with the Agile methodologies
Advanced knowledge of Agile/Scrum development methodology

Role Desirables

Prior insurance operations background
Technical documentation abilities
Advanced knowledge of Agile/Scrum/Kanban development methodology
Working knowledge of Agile Project Management Tools
Scrum Master certification
Previous experience planning and managing large projects
Prior experience in the health solutions industry
Working knowledge of Agile Project Management Tools
Scrum Master certification
Previous experience planning and managing large projects
Prior experience in the health solutions industry
Salesforce.com Certifications
Salesforce.com Certified Force.com Developer
Salesforce.com Certified Administrator
Salesforce.com Certified Service Cloud Consultant

Reporting Relationships

You will report to a Technology Manager. This area is under the leadership of the SVP & Chief Information Officer.

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This position is full time and allows for a defined, yet reasonably flexible work schedule. It is a home office-based position allowing the successful candidate to avoid the time, money and stress associated with a daily commute!

IAC provides all the necessary hardware, software, telephony, and connectivity, so that the experienced Inside Sales Representative can focus on what he or she does best. We utilize Salesforce.com, the world-class Customer Relationship Management (CRM) software, to manage the entire sales cycle for our clients.

Our Inside Sales Representatives manage an active sales pipeline, creating opportunities and increasing customer demand for our clients’ products. We provide a valuable service to well-established companies with long-term customers. Our success is measured by the number of successful sales we generate, in addition to our clients’ overall business growth.
SKILLS & EXPERIENCE:

Inside Sales experience in B2B markets

Proven ability to reach and even surpass sales goals

Experience working with different channels of distribution

Ability to self-manage, i.e. to work unsupervised from home

Previous experience working with CRM systems (Salesforce.com, Microsoft Dynamics, Sugar CRM, Siebel, ACT, Goldmine, or another comparable system)

A college degree is strongly preferred

You must have a high-speed Internet connection in order to work with our hardware and software systems.

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Role Summary/Purpose: We are looking for Customer Service professionals to join GE Appliances. Our Core Team professionals provide world class customer experiences for our Area Sales Managers (Outside Sales Representatives) and our customers by taking incoming calls, processing orders and completing the order/delivery process. This is a part-time work at home opportunity (19 hours per week). This position does not qualify for benefits.

Essential Responsibilities:

Process retail and contract customer orders for GE Appliances; support Specialty Teams as needed.
Work with ASM’s (Field Sales Reps), Customers, Logistics and SDS’s to ensure smooth deliveries to all accounts.
Research, troubleshoot and/or analyze customer issues and bring to resolution.
Handle incoming team calls, review website data, manage emails and release diverted orders for the teams.
Provide customer information on product availability, delivery, billing and finance processes.
Provide customer education on product features and specifications.
Be able to maintain a work schedule during the hours of 9:00am – 8:30pm Monday-Friday.
Be able to attend a 6 (six) week training class upon being hired during the hours of 8:30am-5:00pm, Monday – Friday.
Live the Louisville, KY metro area. Customer Service Representatives will be required to attend training and periodic meetings in GE Appliances’ Forum office.
Relocation provided: No.

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Ideal candidates are:

Extremely customer-oriented with a contagiously upbeat personality
The “Go-To” persons who help others get the most out of their systems
Tech-savvy with an understanding of routers, streaming video, and web applications

On our team you will:

Provide exceptional customer service on all inbound calls
Assist customers with new and existing accounts – including web navigation, password resets, billing issues and gamer tags
Provide technical support by answering inquiries, solving problems, and troubleshooting issues using call flows, knowledge bases, and published materials
Case management of 25 to 30 cases to ensure customer issues are resolved

To be a part of our team you will have:

A High School diploma or GED
A minimum of one year of customer service experience, preferably in a contact center
Minimum keyboard skills of 35 WPM (verified with typing test during application process)
Passion for the customer and the customer’s experience
Discipline and independence to work remotely from home
Familiarity with social networking (Facebook, Twitter, YouTube, etc.)
The ability to maintain productivity standards and meet agreed-upon objectives
Basic experience using Microsoft Office suite
The ability to handle multiple tasks simultaneously, including offline or special project work

SUMMARY:

The Medicare Advantage Contracting Administrator (Provider Contracting SR Specialist) is responsible for network development, contracting, and relationship management with hospital and ancillary providers.

Requires local travel to network providers
Coverage area – Atlanta and surrounding counties
Car & valid driver’s license required (mileage reimbursement provided)

RESPONSIBILITIES:

Responsible for the general oversight of the hospital and ancillary network in assigned territory, to include financial performance, quality initiative performance, provider data accuracy, trend analysis, and provider engagement.
Provides support to hospital and ancillary providers to include assistance with issues, orientation to the network, and other services, as required.
Leads hospital and ancillary contract negotiations for assigned relationships.
Organizes, participates in and/or can be expected to lead network and company meetings, to include Joint Operating Committee meetings.
Expected to collaborate with physician network administrators and senior leadership to develop a strategic plan for assigned territory and execute on that plan.
Presents at monthly financial review to senior management.
Serves as the network adequacy lead for the Georgia market.
Supervises at least one staff member responsible for accurate provider data across health plan platforms

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The responsibilities of this job include, but are not limited to, the following:
Accurately transcribing physician’s dictation of medical office visits, including incoming correspondence and x-rays;
Proofreading and correcting documents for spelling, grammar, and physician errors.

Minimum education and professional requirements include, but are not limited to, the following:
High school graduate or equivalent;
At least three years of medical transcription experience in a hospital or specialty setting (preferred);
Must be self-motivated and self-disciplined in order to work at home office without direct supervision;
Must be able to accurately type more than 65 words per minute;
Must be able to meet a minimum line count of 7000 lines per week;
Must have basic computer skills with a firm understanding of Windows, Microsoft Word, and Internet Explorer.
In order to be considered for this position, all applicants must complete a transcription skills assessment by clicking here. This skills assessment must be completed in addition to the application for this position, which is accessible by clicking the “Apply Now” button below. Applicants who do not complete both the skills assessment and the application will not be considered for an interview.

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Please Wisconsin Candidates Only

Summary of Essential Job Functions:

** Receives and processes phone, fax, e-mail and/or mail orders.
** Reviews and verifies phone, fax, e-mail and/or mail order accuracy.
** Compiles and distributes orders.
** Verifies data and order information accuracy.
** Monitors customer orders and follows through to completion accurately and within customer and Company timeframes.
** Identifies special order instructions.
** Reviews discrepancies in data and reviews with appropriate Customer Care team member/Supervisor and provides necessary follow-up
** Opportunity to work from home once training, productivity and accuracy requirements are met.
** Exercises care within work environment to prevent injuries. Support and follow all company safety policies and procedures (for individual contributors)

Minimum Requirements:

** Minimum one year data entry and/or keyboarding experience.

Some responsibilities include:

** Shifts will be scheduled during our normal business operating hours anytime between 5:00 AM – 6:00 PM Monday – Friday (No Weekends).Applicants must have open availability to work any hours scheduled during operating hours!

Job Description:

As a Customer Service Specialist working in center environment, you will be working to support customers with their medical benefits accounts.

Your responsibilities will include, but are not limited to the following:

** Ability to navigate through multiple computer applications with speed and accuracy.

** Ability to work with customers to resolve inquiries.

** Provide troubleshooting assistance to customers.

** Ability to accept and implement coaching and feedback in order to achieve individual and team performance goals.

** Maintain a high level of world class customer service/professionalism to a wide range of customers.

** Recommend products that best suit the customer.

** Ability to read and interpret documents.

The Customer Service Specialist will work from home answering customer emails and making phone calls to customers. This is a chance to work with a successful, fast-growing team in an exciting internet company that sells tickets to live entertainment. This job would be well suited for a smart, fast-learner who is comfortable solving technical problems and has strong writing and verbal communication skills.
The job is scheduled to start immediately and schedule flexibility is a must. In order to be considered for this position, you must live in the Los Angeles area. Please submit a resume and cover letter detailing the ways in which you are well suited for this position.

Job Activities:

** Answer questions and resolve problems for Goldstar customers via e-mail and phone.
** Provide technical support via email and telephone for members who are having difficulty completing purchases, using our app or website, accessing their account, looking up existing tickets, etc.

Schedule:

** Approximately 25 hours a week working from home. Exact hours TBD in collaboration with the selected candidate. Flexibility is a must, as is the ability to work evenings, weekends and holidays.
** Ability to occasionally work from our Pasadena office.