Tag Archives: remote jobs

General Clerk Associate for Cigna

Please Share:


General Clerk Associate for Cigna

Some responsibilities include:

Description

50% of the time spent Scanning, I4600 Kodak Open, sort and prepare a large number of documents for scanning Learn and follow procedures for workflow and back file documents

Process checks, money orders, and cashier’s checks into register, using excel Ability to use a calculator and create a tape for the check register

Lift boxes filled with scanned documents and retention to the warehouse. No more than 50lbs.

Ability to sit for long periods of time doing clerical work Microsoft Suite, Word and Excel

Ability to use office telephone

Ability to type

Ability to use office copier

Training provided

Wareehouse Distribution 50% of the time spent

Receives and sorts supply requests

Take documents off shelves and prepare large amounts of documents and publications to create packets for mail out and distribution.

Maintains supplies by checking stock to determine inventory levels

Verify receipt, stocking items

Operating push pull pallet jack cart

Occasionally help load and unload freight deliveries; boxes weighing no more than 50lbs.

Operating weight scale, UPS

Lift boxes filled with documents and retention to the warehouse no more than 50lbs.

Microsoft Suite, Word and Excel

Ability to use office telephone

Ability to stand for long periods of time throughout the day, walking and reaching for publications, processing requests Training provided

Qualifications

Documentation skills

Verbal Communication

Written Communication

Dependability

Attention to Detail

To find out more visit Indeed.com and search for the position title and company. Apply now. Jobs go fast!

Customer Service Associate for Cigna

Please Share:


Customer Service Associate for Cigna

Some responsibilities include:

Description

The Customer Care Advocate is responsible for providing a high level of customer service, quality and accuracy when taking in-bound calls from our customers. Customer Care Advocates provide first call resolution when responding to a variety of customer inquiries pertaining to Short Term and Long Term Disability Leaves and Benefits.

Responsibilities Include

Responds with a sense of urgency to inquiries from policy holders, providers and/or others for information and assistance regarding insurance claims, benefits and policies.
Proactively investigates and resolves complex customer service issues, calls, and complaints.
Uses critical thinking when problem solving, ensuring customer satisfaction and adherence to company policies.
Establishes clear call expectations & explanations, follows-up as promised, actively listens and probes for clarification so as to better provide guidance.
Interprets & explains policy provisions to the customer’s satisfaction and level of understanding.
Able to de-escalate callers and appropriately address sensitive issues while communicating information in as tactful and positive a manner as possible.
Maintains a high level of confidentiality across all interactions in adherence with all privacy regulations and requirements.
Seamlessly incorporates Cigna’s “The Words We Use” into all internal and external interactions and communication.
Able to handle a large volume of calls and work in a high pressure call environment.
Able to meet and work within service center metric requirements including Average Handle Time, After Call Work, Quality and Schedule Adherence.
Active participation in staff meetings and learning activities.
Completing additional tasks and projects as assigned.

Qualifications

High School diploma required.
Working knowledge of basic computer functions including Microsoft products, internet research and email communication.
Able to navigate between multiple software systems or applications with relative ease.
Strong verbal and written communication and interpersonal skills required.
Ability to prioritize multiple tasks and duties.
One year of experience in a Customer Service environment interacting with a culturally diverse population a plus.
Bilingual in Spanish is a plus.

To find out more visit Indeed.com and search for the position title and company. Apply now. Jobs go fast!

World Travel Holdings is seekin an Accounting Clerk

Please Share:


World Travel Holdings is seekin an Accounting Clerk

Some responsibilities include:

Responsibilities:

Process Great Plains/ePay account updates (change of address, legal name, contract changes, etc.).
Archive transaction activity in the Sugar CRM program.
Update credit cards as needed and process past due payments.
Instruct customers on the use of ePay.
Correspond with customers to respond to and resolve transaction inquiries.
Learn the roles of each member of the Finance team, and be prepared to serve as a back-up in their absence.
Assist with invoicing for Marketing programs and Renewals as needed.
Manage all chargeback disputes with AMEX, VISA/MASTERCARD and DISCOVER including all correspondence with customers and merchant processor until resolution.
Collections account management including correspondence with customers and record keeping.
Other duties as assigned.

Qualifications:

High School diploma or GED
Strong attention to detail and organizational skills is a must
Proficient with MS Word, Excel, Outlook and Internet
Ability to provide excellent service to both internal and external customers
Excellent communication skills both verbal and written
Experience with Great Plains a plus
Must be willing to work a Part-time schedule; Monday, Wednesday, and Friday either 8-5pm or 9-6pm EST

To find out more visit Indeed.com and search for the position title and company. Apply now. Jobs go fast!

Customer Care Specialist – Work At Home – Las Vegas for The Mark Travel Corporation

Please Share:


Customer Care Specialist – Work At Home – Las Vegas for The Mark Travel Corporation

Some responsibilities include:

Do you enjoy taking vacations? What about describing your vacation experiences to others? This is your opportunity to be a part of an exciting company that creates dream vacations for customers through our Funjet Vacations, Southwest Vacations, & United Vacations brands. Forget cold calling and bill collecting – our Customer Care Specialists use their unique abilities and experiences to assist travel agents and clients with lasting memories. The time is now to enjoy your career!

La Macchia Enterprises (LME) has a unique story of being family-owned for over 40 years. The End-to-End Experience focuses on our customers’ at every touch point so they can take the vacation of their dreams. Our 1,000+ team members embody our core values, making us a global leader in leisure travel and technology. Our team is the reason we’ve earned a spot on the Top Workplaces list for multiple years.

As a Customer Care Specialist – Work At Home – Las Vegas, you will be responsible for helping our customers book the vacation of their dreams. You will work with Southwest Vacations, United Vacations, and all Mark Travel Corporation brands including Funjet Vacations!

Hiring for a training class to begin early August. You must be available for all 6 weeks of paid training in the Las Vegas area, Monday – Friday from 9am – 5:30pm. After training when working at home, you will be required to be flexible in your schedules. You could be scheduled within the hours of M-F 8am – 9pm and Sat/Sun 10am – 6pm.

Although we are flexible based on experience, pay rates are generally in the $12-13/hour range.

Candidates must have a separate, office-designated workspace in their homes and landline-based internet.

Be well, work well, live well:

Discover destinations throughout the United States, Mexico and the Caribbean
Competitive compensation
Immediately earn paid time-off
Nine holidays (six fixed and three flexible)
Excellent medical, dental and vision plans
Instant 401K contribution opportunities
Travel opportunities at 5-star resorts
Tuition reimbursement
Paid training

Requirements

· High school diploma or equivalent; or two years or more of experience; or an equivalent combination of education and experience.

· Knowledge and principles for providing excellent customer service

· Sales acumen and understanding of sales techniques and systems including negotiation, persuasion, and closing the sale

· Must be able to communicate with others (via phone or email) clearly and concisely

· Capability to navigate within multiple computer programs including MS Office, the internet, and proprietary systems

To find out more visit Indeed.com and search for the position title and company. Apply now. Jobs go fast!

Marketing Administrator (Marketing Comm Sr Assoc) QualCare

Please Share:


Marketing Administrator (Marketing Comm Sr Assoc) QualCare

Some responsibilities include:

Description

Marketing Administrator is responsible for supporting the marketing operations by assisting the marketing department in the development and execution of Company’s marketing and communication programs, and by carrying out the daily tasks to keep the department functioning.
• Supports marketing department by assisting with proposals, presentations, and mailings and product brochures.
• Maintains marketing materials by checking and replenishing inventory.
• Provides marketing tracking and research information by collecting, analyzing, and summarizing data and trends.
• Support communication and logistics for events, trade shows, mailings and related activities via telephone and email.
• Assist the Marketing Manager with the implementation of a complete marketing program and marketing initiatives.
• Responsible for Company website organization and updates.

Qualifications

Requirements include:
Bachelor’s degree Bachelor’s degrees with a focus in marketing, communication or administration preferred
2-4 years minimum marketing experience required, preferably in a healthcare environment
Strong Communication skills are required
Proficiency in MS Office is required
Effective project management skills are required
Sound understanding of marketing principles is required
Strong administrative and organizational skills are required

To find out more visit Indeed.com and search for the position title and company. Apply now. Jobs go fast!

Provider Contract Negotiator – OH or PA

Please Share:


Provider Contract Negotiator – OH or PA

Some responsibilities include:

This position serves as an integral member of the Provider Contracting Team. This resource will report directly to the Contracting Lead/Manager and will assist in developing the strategic direction and management of the day to day contracting activities for a given territory.

DUTIES AND RESPONSIBILITIES

-Manages contracting with providers (e.g. physicians, ancillary facilities)-Specific responsibilities include, but are not limited to: strategic positioning for contracting with providers and developing networks in outlying areas

-Prepares, analyzes, reviews, and projects financial impact of larger or complex provider contracts and alternate contract terms.

-Conducts negotiations and drafts individual and group contracts.

-Ensures the smooth operation and administration of provider agreements.

-Track financial performance of contracts and ensure compliance with contracting guidelines.

-Assists in resolving elevated and complex provider service complaints. Researches problems and negotiates with internal/external partners/customers to resolve highly complex and/or escalated and sensitive issues.

-Other projects and duties as assigned.

-Responds to provider inquiries, concerns, complaints, appeals and grievances.

-Initiates and maintains effective channels of communication with providers and related office staff.

-Researches and reconciles based on HCP requests (received directly and indirectly)

-Maintains databases that support specific contract terms/needs (such as P4P, etc)

-In-house point of contact for contracting calls (responds and distributes as necessary)

-Receives/responds/distributes incoming mail

-Maintains departmental contract files

-Maintains departmental supplies/needs

-Manages, researches and responds to letters of interest and changes from providers. Directs nonstandard, more complex requests to contracting lead.

-Maintains and coordinates with matrix partners on recruitments and fee schedule grids.

-Manages Regional Lead Travel, Expenses and Scheduling as needed

-Demonstrates knowledge of Providers in assigned geographic area. Understands interrelationships among providers in local market.

-Respond to provider inquiries and instructions regarding provider data in Cigna systems.

-Coordinate these provider interactions with Provider Relations Representatives and Matrix Partners as necessary.

-Communicate provider demographic and reimbursement information to PDM for loading into Cigna systems.

-Initiates and maintains effective channels of communication with matrix partners, particularly with provider services staff in the field.

Qualifications

-Bachelor’s degree preferred
-Two to three years contracting and negotiating experience involving complex delivery systems and organizations.
-Strong analytical skills
-Knowledge of hospital and managed care finance.
-Strong written and verbal communication skills and experience with formal presentations.
-Superior problem solving, decision-making and negotiating skills.
-Ability to use PC software and multiple Cigna systems
-Team player with proven ability to develop strong working relationships within a matrix organization.

To find out more visit Indeed.com and search for the position title and company. Apply now. Jobs go fast!

Billing/Premium Senior Associate

Please Share:


Billing/Premium Senior Associate

Some responsibilities include:

Role Summary:

In the Premium Analyst II role, you will be responsible for providing world class customer service to our clients. You will interact regularly with internal and external customers and partners as it relates to client invoicing, account reconciliation and collections. This role requires analyzing complex client data to reconcile and resolve discrepancies.

Responsibilities/Core functions:

• Manage assigned portfolio of complex client accounts
• Perform tasks related to collections processes and procedures
• Perform tasks related to review of client AR for preparation of necessary adjustments/disbursements to submit to processing team
• Research/respond to billing or payment inquiries within established turnaround times. Escalate issues as needed.
• Work with third party administrators, brokers and/or clients directly to reconcile accounts receivable
• Facilitates conference calls or meetings with internal and external parties
• Extensive research related to member eligibility and rate variances
• Prepare necessary adjustments to resolve member level discrepancies identified in reconciliation process
• Build effective relationships with internal and external partners
• Handle special billing or report requests
• Analyze client data utilizing various reports and resources
• Prepare and distribute Schedule A & C tax forms
• Coordinate various activities to ensure compliance with tax regulations

Billing Specialist (Band 2)

Responsibilities/Core functions:

– Manage the day to day Billing schedule and work with internal partners to ensure all groups are invoiced in accordance with their pre-established invoicing schedule
-Work with internal partners to provide pre-bills for groups who are being implemented or experiencing a rate change as part of the Renewal/ Maintenance process
-Work with the Premium Team and Benefits Teams each month to ensure that group cancellations are processed within the appropriate timeframe
-Place bills on hold upon request and actively follow up with internal partners until the bills are released
-Responsible for the daily maintenance of the Analyst Listing on SharePoint as well as ARCUS
-Work with other internal partners to facilitate the testing for invoice enhancements or template changes (please note, that this may involve occasional after hours production check-outs)
-Ensure that all invoices are successfully dispatched systematically and work with IT to trouble-shoot any invoices whose dispatch may have failed
-Distribute returned hard copy invoices to the Premium Team on a regular basis
-Manage the billing inbox and all requests that are received on a daily basis
-Prepare and deliver pre-established Billing reports for internal partners each month

To find out more visit Indeed.com and search for the position title and company. Apply now. Jobs go fast!

eFolks Financial Solutions Agents

Please Share:

Some responsibilities include:
eFolks hiring Financial Solutions Agents

Responsibilities:

Make outbound calls (never cold calling) to potential clients and provide them an “Outrageous Client Experience”
Maintain a high level of customer service expertise
Work directly with customers over the phone to provide personalized credit solutions
Maintain determination, interest and ability while working at home
Participate in and apply weekly coaching/feedback to ensure your success
Resolve customer concerns by utilizing effective listening and critical thinking skills
Express the value of our services to customers by aligning our services with our customers’ needs

Qualifications:

*must live within 45 miles of our Provo or West Valley office**

Customer Service Experience
Sales Skills
Call Center Experience; 6+ months
High speed Internet connection
Extremely quiet work space
Typing speed of 20 WPM or greater
Ability to navigate Microsoft Windows efficiently and maintain your computers health
Stable, relevant work history
Able to work independently
Ability to listen to customer challenges, provide assistance to-wards a potential resolution, and drive overall sales
High level of professionalism, maturity, honesty, and drive, with a passion to excel
Excellent communication, problem solving skills and multi-tasking abilities

To find out more visit Indeed.com and search for the position title and company. Apply now. Jobs go fast!

Medical Transcriptionist-Glen Allen, Virginia-FT

Please Share:


Medical Transcriptionist-Glen Allen, Virginia-FT

Some responsibilities include:

The responsibilities of this job include, but are not limited to, the following:
Accurately transcribing physician’s dictation of medical office visits, including incoming correspondence and x-rays;
Proofreading and correcting documents for spelling, grammar, and physician errors.

Minimum education and professional requirements include, but are not limited to, the following:
High school graduate or equivalent;
At least three years of medical transcription experience in a hospital or specialty setting (preferred);
Must be self-motivated and self-disciplined in order to work at home office without direct supervision;
Must be able to accurately type more than 65 words per minute;
Must be able to meet a minimum line count of 7000 lines per week;
Must have basic computer skills with a firm understanding of Windows, Microsoft Word, and Internet Explorer.
In order to be considered for this position, all applicants must complete a transcription skills assessment by clicking here. This skills assessment must be completed in addition to the application for this position, which is accessible by clicking the “Apply Now” button below. Applicants who do not complete both the skills assessment and the application will not be considered for an interview.

To find out more visit Indeed.com and search for the position title and company. Apply now. Jobs go fast!

Mail Order Pharmacist – Customer Service and Prescription Review/Research

Please Share:


Mail Order Pharmacist – Customer Service and Prescription Review/Research

Some responsibilities include:

Description

Work Schedule:

This is a 4 10-hour Weekend Work Schedule.

· Friday: 11:30am-10:00pm CST

· Saturday: 8:00am-6:30pm CST

· Sunday: 8:00am-6:30pm CST

· Monday: 11:30am-10:00pm CST

Responsibilities:

· Interpret and validate written, electronic, verbal, and fax prescriptions within regulatory and company guidelines

· Complete a review of all pertinent patient information and medication history prior to dispensing medication

· Screen the accuracy and clinical appropriateness of prescription orders

· Contact physicians via telephone or fax for clarification of prescriptions

· Take calls from customers and physicians requesting counselling, education, clarification, order completion, or drug information

· Resolve any questions or concerns resulting from customers, physicians, or other health care professionals

· Answer phone inquiries in a timely and accurate manner

· Maintain production and quality service levels

· Vary work priorities and activities to accommodate business needs

· Provide input and feedback on potential efficiency improvements

Qualifications

US Candidates Only: Qualified applicants will be considered for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, disability, veteran status. If you require a special accommodation, please visit our Careers website or contact us at SeeYourself@cigna.com.

Qualifications:

· Bachelor’s degree in Pharmacy or PharmD degree from an accredited school of pharmacy

· Active Pharmacy license in Pennsylvania or South Dakota with no restrictions

· Experience in clinical pharmacy work within the pharmacy profession

· Excellent interpersonal skills and ability to communicate clearly and effectively

· Appropriate computer skills for the position (Microsoft Office)

· Handle and prioritize multiple tasks in a fast paced environment

· Commitment to excellence in customer service and patient care

· Flexibility to adapt to in a dynamic team environment

· Strong work ethic, with attention to detail and quality

· Positive and proactive attitude

To find out more visit Indeed.com and search for the position title and company. Apply now. Jobs go fast!