Tag Archives: remote jobs

Gaming Support Representative Virtual for Sutherland Global Services in Jacksonville, FL

Posted on 09/01/2016 by | Comments Off on Gaming Support Representative Virtual for Sutherland Global Services in Jacksonville, FL
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Gaming Support Representative Virtual for
Sutherland Global Services in Jacksonville, FL

Some responsibilities include:

Ideal candidates are:

Extremely customer-oriented with a contagiously upbeat personality
The “Go-To” persons who help others get the most out of their systems
Tech-savvy with an understanding of routers, streaming video, and web applications

On our team you will:

Provide exceptional customer service on all inbound calls
Assist customers with new and existing accounts – including web navigation, password resets, billing issues and gamer tags
Provide technical support by answering inquiries, solving problems, and troubleshooting issues using call flows, knowledge bases, and published materials
Case management of 25 to 30 cases to ensure customer issues are resolved

To be a part of our team you will have:

A High School diploma or GED
A minimum of one year of customer service experience, preferably in a contact center
Minimum keyboard skills of 35 WPM (verified with typing test during application process)
Passion for the customer and the customer’s experience
Discipline and independence to work remotely from home
Familiarity with social networking (Facebook, Twitter, YouTube, etc.)
The ability to maintain productivity standards and meet agreed-upon objectives
Basic experience using Microsoft Office suite
The ability to handle multiple tasks simultaneously, including offline or special project work

Working from home is easiest when you’re adequately equipped! All team members have:

Excellent Internet connectivity:

Access speeds of 5 Mbps upload and 7 Mbps download- the faster the better (Wireless and/or satellite Internet Service Providers are not compatible with our systems)

Productive work environment with:

One 20 inch monitor, headset**, in-house network, and a hard wired Internet connection capable of continuously supporting outstanding call quality and high speed response rate

**Headset requirements:

USB
Dual ear
Noise cancelling microphone
Preferred – Logitech USB H570e, Jabra UC Voice 150 or Microsoft Life Chat LX-6000 for Business

At Sutherland, you’re never on your own! We provide:

Thin client computer
One 20 inch monitor (program uses dual monitors)
Keyboard and Mouse
Avaya Hard phone

Being a part of the CloudSource team allows you to work comfortably from home, while remaining supported and encouraged as if you were in an office environment. If you have what it takes, and are looking to take your career to the next level, apply today!

FOR QUICKER RESPONSE FROM OUR RECRUITING TEAM , apply directly at:
http://sjobs.net/cloudsource-gaming-indeed (You may need to copy/paste into a new browser.)

Job Type: Full-time

Required education:

High school or equivalent

To find out more visit Indeed.com and search for the position title and company. Apply now. Jobs go fast!

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Public Utilities Operations Coordinator for the City of West Palm Beach, FL

Posted on 09/01/2016 by | Comments Off on Public Utilities Operations Coordinator for the City of West Palm Beach, FL
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Public Utilities Operations Coordinator for the
City of West Palm Beach, FL

Some responsibilities include:

Summary

Under limited direction, supervises subordinate supervisors, team leaders or workers in the maintenance of utility infrastructure, including construction, repair and maintenance of lift stations, and perform related duties as assigned.

Salary

Depending on qualifications the starting salary for this position will be in the range of $50,989 – $ 55,000 Annually (Pay Grade 58)

Qualifications

Associates degree from an accredited college or university with a major in Business Engineering, Environmental Health, or related field and five (5) years experience in the construction of utility systems or managing utility construction projects, including one (1) year of lead work or supervisory experience, or any equivalent combination of training and experience.

A valid Florida driver’s license is required. A valid driver’s license from any state (equivalent to a State of Florida Class E) may be utilized upon application; with the ability to obtain the State of Florida driver’s license within 30 days from date of employment. Commercial driver’s license, Class B may be required depending on area of assignment.

Additional Details

The selection process for this position may consist of any, all or a combination of the following tests: evaluation of training and experience, written examination, structured oral interview or other assessment method.

How To Apply

If you are interested in applying for this position you may apply online by selecting the Apply Now button at the end of the job posting. Applications must be received in Human Resources by the closing date.

To find out more visit Indeed.com and search for the position title and company. Apply now. Jobs go fast!

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Util Support Assoc – Offsite for CASS INF in Columbus, OH

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Util Support Assoc – Offsite for CASS INF in Columbus, OH

Some responsibilities include:

Cass Information Systems is the nation’s leading provider of payment and information services for Corporate America’s freight, utility, waste and telecom expenses. We are a business-to-business solutions provider focused on invoice processing, payment, auditing and business intelligence services. We are strongly committed to providing consistently high-quality service to our customers and deeply committed to the welfare and professional growth of our staff.

***MUST LIVE WITHIN CENTRAL OHIO***

The Utility Support Associate is a part time work-at-home position that accesses Cass’ internal Intranet workflow system and is responsible for the timely processing of internal rejects and suspends, as well as, maintaining Tandem Files.

PRINCIPAL RESPONSIBILITIES AND DUTIES:

Researches payment history to determine action necessary to resolve exception bills according to Client procedures and Cass standards.
Completes site file updates in the Tandem system according to procedures.
Contacts utility vendors, when appropriate, to obtain needed information and negotiates acceptable payment arrangements.
Acquires, investigates and processes operations related inquiries from internal departments and communicates the results to the initiator, ensuring all necessary internal documentation has been completed.
Communicates and works in a professional manner with all Cass staff and external sources to maintain required levels of production, quality and high levels of client service and satisfaction.
Documents errors in a timely accurate manner.
Prepares or reviews all required departmental reports and maintains accurate production time sheets.
Attends periodic in-house meetings and training sessions.
Performs other duties as assigned by management.

SKILLS/ABILITIES & MINIMUM REQUIREMENTS:

Well developed interpersonal skills that will maximize responsiveness and facilitate development of a solid working relationship with both utility vendors and internal staff.
Strong organizational skills with the ability to prioritize effectively and handle multiple tasks simultaneously.
Proficient in Microsoft Office.
Pays close attention to detail and possesses excellent analytical and problem solving skills.
Six months telephone and billing experience in a general business environment.

EEO/AA/Minorities/Women/Disabilities/Veterans

To find out more visit Indeed.com and search for the position title and company. Apply now. Jobs go fast!

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Copywriter II for AeroVironment, Inc. in Simi Valley, CA

Posted on 09/01/2016 by | Comments Off on Copywriter II for AeroVironment, Inc. in Simi Valley, CA
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Copywriter II for AeroVironment, Inc. in Simi Valley, CA

Some responsibilities include:

The Copywriter is responsible for development, production, and distribution of effective marketing content, while ensuring messaging is consistent with our brands position and appealing to our target markets. This position reports to the Director of EES Product Marketing and will work closely with the marketing, product management, and sales organizations.

Key Responsibilities and Expectations include:

– Draft, review, and edit copy/content for all platforms including websites, blogs, social media, advertisements, white papers, case studies, press releases, marketing surveys, and videos.

– Develop and optimize multimedia content for E-Commerce platforms.

– Use a highly analytical data driven approach to review, evaluate and report on effectiveness of content.

– Maintain quality control to ensure all content is on-brand, error free, consistent in style and messaging to optimize user experience and achieve business objectives.

– Ensure all internet content is SEO optimized including use of targeted key words.

– Create and curate content for blog and social media posts.

– Generate scripts to support video production.

– Work collaboratively with third party content contributors and partners to deliver exceptional results.

– Develop and manage content calendar to ensure regular content updates.

– Ensures full compliance with AeroVironment standards and applicable regulations.

Job Requirements

– Bachelor’s degree in English, Journalism, or other relevant field.

– 3-5 years- web/mobile copywriting experience.

– Superior writing and proofreading skills with an excellent command of grammar.

– Ability to take technical information and translate into conversational content that engages audiences and compels them to take action.

– Experience with multimedia content delivery and effectiveness measurement.

– Planned and built targeted and well positioned B2B and B2C content for technical products.

– Prior use and working knowledge of E-Commerce and Google Adwords platforms.

– A passion for analytics, measurement, and optimization to drive business goals across multiple platforms.

– In depth knowledge of SEM principles, search advertising, and display advertising.

– Capable of organizing, interpreting and clearly presenting to a general audience.

– A talented juggler who successfully manages competing priorities and makes it look easy.

– Proficient with MS Office Suite.

– Avid user of social media.

*Candidates will be asked to provide a portfolio or writing samples*

This position requires you have access to data and technology that is subject to the International Traffic in Arms Regulations (ITAR). Applicants cannot be hired until they are qualified to have such access.

To find out more visit Indeed.com and search for the position title and company. Apply now. Jobs go fast!

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BH Care Manager I or II for Anthem Inc in Texas

Posted on 09/01/2016 by | Comments Off on BH Care Manager I or II for Anthem Inc in Texas
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BH Care Manager I or II for Anthem Inc in Texas

Some responsibilities include:

Description

This is a work at home position supporting the Texas Health Plan of Amerigroup. You must live in Texas and be licensed in the state of Texas. You will receive all necessary equipment for a home office (laptop, printer, shredder, file cabinet, etc.)

Your Talent. Our Vision. At Amerigroup, a proud member of the Anthem, Inc. family of companies focused on serving Medicaid, Medicare and uninsured individuals, it’s a powerful combination. It’s the foundation upon which we’re creating greater access to care for our members, greater value for our customers and greater health for our communities. Join us and together we will drive the future of health care.

This is an exceptional opportunity to do innovative work that means more to you and those we serve.

Please note: The BH Care Manager (UM) job progression is primarily a provider facing role although it does involve some member facing activities such as collecting information and using clinical knowledge and expertise to ensure our members are directed to the appropriate level of care. Whereas the BH Case Mgr (CM) job progression is primarily member facing and involves complete clinical assessment.

Responsible for managing psychiatric and substance abuse or substance abuse disorder facility-based and outpatient professional treatment health benefits through telephonic or written review.

Primary duties may include, but are not limited to:

-Uses appropriate screening criteria, knowledge and clinical judgment to assess member needs to ensure access to medically necessary, quality behavioral healthcare in a cost effective setting in accordance with UM Clinical Guidelines and contract.

-Refers cases to Peer Reviewers as appropriate.

-Performs psychiatric and substance abuse or substance abuse disorder assessment, coordination, implementation, case planning, monitoring, and evaluating to promote quality member outcomes, to optimize member health benefits, and to promote effective use of health benefits and community resources.

Qualifications

This position may be hired as a BH Care Manager I or II depending upon the skills, education and experience of the chosen candidate.

Requires MS or MA in social work, counseling, nursing or a related behavioral health field; 3 years experience with facility-based and/or outpatient psychiatric and substance abuse or substance abuse disorder treatment; or any combination of education and experience, which would provide an equivalent background.

-Current active unrestricted license in Texas as an RN, LCSW, LMSW, LMHC, LPC, LBA (as allowed by applicable state laws), LMFT, or Clinical Psychologist, to practice as a health professional is required.

-Previous experience in case management/utilization management with a broad range of experience with complex psychiatric/substance abuse cases preferred.

-Medicaid/managed care experience preferred.

-Computer skills: MS Word, Outlook, Excel

To find out more visit Indeed.com and search for the position title and company. Apply now. Jobs go fast!

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Medical Claims Adjuster

Posted on 09/01/2016 by | Comments Off on Medical Claims Adjuster
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Medical Claims Adjuster

Some responsibilities include:

Responsibilities

Review and make adjustments or corrections to previously processed claims by researching and investigating issues, making a determination, then communicating decisions as required
Research and review assigned claims by navigating multiple computer systems and platforms and accurately capture the data/information necessary for processing (e.g. verifying pricing, prior authorizations, etc.) and communicate extensively with members and providers regarding adjustments to resolve claims errors
Complete necessary adjustments to claims and ensure the proper benefits are applied to each claim by using the appropriate processes and procedures

Basic Qualifications

Minimum of one year of recent experience as a Medical Claims Adjuster
Knowledge of medical claim forms (HCFA and UB)
Knowledge of coding (ICD-9, ICD-10, HCPCS, CPT)
Must have strong technical skills (Microsoft Windows, keyboarding skills, strong systems aptitude, advanced Microsoft Excel knowledge, etc.)
Requires excellent verbal and written communication skills
Ability to remain focused and productive each day though tasks may be repetitive

To find out more visit Indeed.com and search for the position title and company. Apply now. Jobs go fast!

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Provider Services Representative for Healthfirst in Lake Mary, FL

Posted on 09/01/2016 by | Comments Off on Provider Services Representative for Healthfirst in Lake Mary, FL
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Provider Services Representative for
Healthfirst in Lake Mary, FL

Some responsibilities include:

Healthfirst Mission and Vision:

Our mission is to ensure that our members have superior healthcare and satisfaction; we significantly improve the health and wellness of the New York metropolitan area, all while driving down the costs. Employees shape our company and connect us to our communities. We look to recruit and retain intelligent, driven leaders who are passionate about healthcare and embody our five culture drivers:

Dream Big, Plan Wisely
Break Down the Walls
Think Critically, Speak Up, Deliver with Pride
Inspire Through Trust, Lead By Example
Be Unstoppable

Customer Service Representative Provider Services (Call Center)

In this phone-based role supporting our Provider Services Department, you will use your strong knowledge of health insurance/healthcare as you solve problems and answer questions for physicians and staff in our provider network.

Our ideal candidate will have prior related experience in a health insurance or healthcare organization and will be able to communicate effectively with medical staff and to manage multiple tasks in a metrics-based environment. You must be able to work a flexible schedule including some nights and weekends as required.

Responsibilities:

Responding to inquiries regarding provider information or plan benefits
Communicating effectively to providers to ensure understand expectations and/or concerns.
Performing research on provider inquires
Providing complete and accurate information regarding company policy and procedures
Prepare clear documentation to facilitate assistance from other departments and effectively communication with other departments
Following up on open and pending issues, including faxing providers and promptly returning messages

Qualifications:

Minimum Qualifications:

Experience with provider information and plan benefits in the insurance industry
Customer service experience in a face-to-face or call center environment
Strong communication and problem-solving skills to facilitate solutions and resolutions for Provider Inquiries
Healthcare or health insurance industry background is highly desirable
Ability to multitask between programs, data entry and look up systems while speaking with providers
Ability to work extended hours and weekends as necessary
High School Diploma or GED equivalent from an accredited school
Flexibility to work at home as business requirements.

Preferred Qualifications:

Previous Healthcare or health insurance industry working experience.

To find out more visit Indeed.com and search for the position title and company. Apply now. Jobs go fast!

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Customer Care Professional for Teleperformance in Phoenix, AZ

Posted on 09/01/2016 by | Comments Off on Customer Care Professional for Teleperformance in Phoenix, AZ
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Customer Care Professional for Teleperformance in Phoenix, AZ

Some responsibilities include:

Job Summary Purpose of Position
Provide excellent customer service to customers by answering inquiries, finding correct solutions while working from home.

About the Company

Teleperformance is the number one contact center and client relationship management company in the world. Founded in 1978, the Company operates nearly 147,000 computerized workstations, with more than 190,000 employees across 311 contact centers in 65 countries and conducts programs in more than 75 different languages and dialects on behalf of major international companies operating in various industries including China. Teleperformance is a people company, our passion and dedication to the growth and success of our people can be seen in each one of our actions and initiatives.

Duties/Responsibilities Primary Duties, Responsibilities and Requirements

•Responsible for customer inquiries
•Provide customer service at all times
•Follow up to customer inquiries by taking specific action in a timely manner
•Troubleshoot equipment and system problems
•Problem solve to help customers resolve issues on first call
•Enters data from customers into various software programs
•Appropriately communicate with upset customers to resolve their inquiries
•Thrives in a fast-paced, high-energy, change-oriented environment
•Participates in additional training courses
•Performs other related duties and assignments as required and as assigned by supervisor or manager
•Exercise retention efforts when appropriate
•Position will require inbound, outbound (callbacks), and email communications.
•Polished delivery: ability to communicate in a structured and effective manner.
•Passion to find the right solution for the customer, while also closing the sale and potentially up-selling the customer.
•Identify customers who are comparison-shopping assisting the customer with the correct price plan.
•De-escalate customer situations, manage customer expectations and follow-up on customer commitments
Qualifications: Experience, Education and Certification

•High school diploma or equivalent
•College or some college degree (preferred)
•Experience with working from home
•High-level of customer service
•Experience and success in sales preferred
•Professional demeanor to customers
•Ability to communicate with urgency.
•Fluency and comprehension in the language requirements for specific point of sale
•Accent neutral verbal/written communication skills
•Strong listening skills: active listening
•Written skills: excellent grammar;
•Attention to detail demonstrated through follow-up to ensure resolution for customer.
•Solutions mindset
•Anticipate customer needs
•Excellent time management
•Quick learner
•General database searching skills
•High speed data entry speed and accuracy
•Ability to multi-task in multiple windows
•Basic math skills
•Tying 25 WPM
•ISP skills: sign-up, install, connection, messaging (chat e-mail), navigation, online support, etc.
•Proficiency in a multi system environment

Teleperformance is an Equal Opportunity Employer

To find out more visit Indeed.com and search for the position title and company. Apply now. Jobs go fast!

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Customer Service/Sales for Working Solutions

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Customer Service/Sales for Working Solutions

Some responsibilities include:

What it takes—program details:
Working Solutions is partnering with retail, travel & hospitality, event ticketing, sporting goods and other consumer companies to provide
top of the line solutions. As an independent contractor sales and service specialist you
will assist customers with their orders as well as upsell lines of business. It takes a passion for sales as well as a love of customers to be the
best biz. You will work online and over the
phone with customers.

A strong sales background is important for this program. Agents must be able to
answer customer questions as well as upsell customers.

We
ensure quality service through the best agents—which could be you. Know that
Working Solutions receives a four plus star rating from agents on Glassdoor. It’s
what clients expect.

Still interested? Please keep reading.

Program hours: Our clients have a variety of operating hours from weekdays to evenings
to weekends to overnight shifts. Agents need to commit to a minimum of 20
hours a week during the client’s operating hours to remain proficient and on
active status.

To find out more visit Indeed.com and search for the position title and company. Apply now. Jobs go fast!

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Inside Sales Representative Commerical for IAC

Posted on 08/31/2016 by | Comments Off on Inside Sales Representative Commerical for IAC
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Inside Sales Representative Commerical for IAC

Some responsibilities include:

Integrated Access Corporation (IAC) is seeking an Inside Sales Representative for Business-to-Business outbound calls to existing customers and distributors for one of our large, Fortune 1000 clients offering highly recognized brands to the away-from-home commercial marketplace.

This position is full time and allows for a defined, yet reasonably flexible work schedule. It is a home office-based position allowing the successful candidate to avoid the time, money and stress associated with a daily commute!

IAC provides all the necessary hardware, software, telephony, and connectivity, so that the experienced Inside Sales Representative can focus on what he or she does best. We utilize Salesforce.com, the world-class Customer Relationship Management (CRM) software, to manage the entire sales cycle for our clients.

Our Inside Sales Representatives manage an active sales pipeline, creating opportunities and increasing customer demand for our clients’ products. We provide a valuable service to well-established companies with long-term customers. Our success is measured by the number of successful sales we generate, in addition to our clients’ overall business growth.
SKILLS & EXPERIENCE:

Inside Sales experience in B2B markets

Proven ability to reach and even surpass sales goals

Experience working with different channels of distribution

Ability to self-manage, i.e. to work unsupervised from home

Previous experience working with CRM systems (Salesforce.com, Microsoft Dynamics, Sugar CRM, Siebel, ACT, Goldmine, or another comparable system)

A college degree is strongly preferred

You must have a high-speed Internet connection in order to work with our hardware and software systems.

To find out more visit Indeed.com and search for the position title and company. Apply now. Jobs go fast!

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