Tag Archives: remote jobs

Service Desk Analyst Pharma/Biotech W2 ONLY for Consultant Specialists Inc (CSI) in Redwood City, CA

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Service Desk Analyst Pharma/Biotech W2 ONLY for Consultant Specialists Inc (CSI) in Redwood City, CA

Some responsibilities include:

Contract

5724746 Service Desk Analyst I – Pharma/Biotech W2 ONLY 12 Month Contract

Service Desk Analyst I

Contract Service Desk Analyst
The contract Service Desk Analyst will report directly to a Manager in the Service Desk. This Analyst will provide full remote technical support tour client’s customers/end users.

RESPONSIBILITIES:
– Troubleshoot multiple platforms: Macintosh, Windows, Mobile devices and PDAs.
– Provide first level phone support for multiple enterprise applications including: e-mail, calendar/scheduling, word processing, spreadsheets, presentations, Internet browsers, as well as department-specific specialized applications.
– Provide support for mobile users who work at home, travel, or work from a remote office, using remote management tools (i.e. WebEx, Bomgar, etc).
– Identify and resolve hardware and software applications conflicts.
– Open and close incident and problem requests, as well as manage the classification, assignment, tracking, and completion of tickets.
– Understand and adhere to Incident Management, Request Management and Knowledge Management policies. Ensure that resolutions are consistent with standards and do not introduce additional conflicts.
– Help identify and implement innovative solutions for customers.
– Escalate Severity 1, Severity Level 2 and problem tickets to the appropriate level group.
– Work with peers across our client’s IT organizations to ensure high quality solutions are defined, developed and deployed using consistent technologies and processes.
– Create content and evaluate effectiveness of the Knowledgebase content.

To find out more visit Indeed.com and search for the position title and company. Apply now. Jobs go fast!

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Pricing Analyst Sr for AeroVironment Inc in Simi Valley, CA

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Pricing Analyst Sr for AeroVironment Inc in Simi Valley, CA

Some responsibilities include:

Brief Description

– Develops pricing and cost proposals for all types of contracts (FFP, CPFF, T&M, etc.).

– Ensures compliance with internal procedures and Government procurement regulations.

– Demonstrates a thorough understanding of the current regulatory environment relative to the Federal Government (FAR, DFARS, TINA, etc.).

– Familiar with manufacturing processes and Bill-of-Materials for costing purposes.

– Develop complex cost and pricing and models.

– Prepare cost estimate packages that are statically correct and can be supported through historical, empirical data and / or estimating theory.

– Organize data and estimates from various functional areas into cohesive, auditable and consistence cost packages.

– Support DCAA/customer audits and assist with contract negotiations as necessary.

– Conducts complex financial analysis (variance analysis, risk analysis, profit/loss analysis, etc.).

– Assess RFP cost requirements and translates them into a fully compliant cost proposal.

– Liaison between operations and other support organizations for estimating instructions and pricing.

– Interface and support Subcontracts and Purchasing for developing material and Subcontract Quotes.

– Effectively organize and lead a team to support large proposal efforts.

– Generate reliable cost estimates that accurately reflect the cost and customer requirements.

– Organize data and estimates from various functional areas into cohesive, auditable and consistence cost packages.

– Must be able to demonstrate advanced MS Excel and Word skills.

– Must be a team player, proactive, and possess excellent problem solving and organizational skills.

– Potential travel of 10% or greater to meet proposal requirements.

– Able to obtain secret clearance.

Job Requirements

– BA in Finance/Accounting and a minimum of 7 years’ experience in Pricing or Program Controls in a Government Contracting and manufacturing environment.

– Experience in costing and pricing complex manufactured products for military contracts.

– Experience in Commercial and International Pricing.

– Pricing experience in Production, Services, Research & Development, Logistics Support and Training preferred.

– Knowledge of Government Cost Accounting Principles and Extensive FAR 15 knowledge.

– Must be a reliable self-starter and team player with good oral and written communication skills, and capable of working with various functional organizations to coordinate inputs and information.

– Must be able to communicate and present complex financial information to Senior Management.

– Current expertise in: 1) MS Office Suite (Advanced MS Excel required), 2) Pro-Pricer and 3) Oracle a plus.

To find out more visit Indeed.com and search for the position title and company. Apply now. Jobs go fast!

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IT Technical Writer for Optimos Incorporated in Farmers Branch, TX

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IT Technical Writer for Optimos Incorporated in Farmers Branch, TX

Some responsibilities include:

– Coordinate with the Project Manager and Project Leads to complete artifacts
– Work with Program Strategy and Integration and Project Management Office (PMO) to get documents reviewed
– Ensure artifacts are approved timely
– Maintain responsibility for editing and writing documentation including training materials, user manuals, Visio diagrams, spreadsheets, presentations and other artifacts, as necessary
– Gather, analyze, and compose technical information
– Conduct research and ensure the use of proper terminology
– Translate technical information into clear, readable documents for technical and business users
– Ensure consistency, clarity, and quality in and across all types of documentation
– Engage in formatting, editing, and quality assurance on own work and the work of others
– Receive text from technical staff and rewrite documentation in a clear and concise style
– Improve editorial and visual standards for documents and recommend new designs, layouts and procedures, as needed
– Attend team meetings to document meeting minutes, as needed
– Provide support for the creation or application of systems analysis techniques and procedures, including consulting with stakeholders, to determine hardware, software or system functional specifications
– Provide support for documentation, and analysis of computer systems or programs, based on and related to user or system design specifications working with stakeholders

The Ideal Candidate will Possess the Following Additional Education and Experience:

– Bachelor’s Degree from an accredited college or university required; an additional four (4) years of related experience may substitute for degree
– At least six (6) years of related experience required
– Extensive experience with technical writing and technical documentation
– Demonstrated writing proficiency for multiple audiences and in multiple modes (reports, meeting minutes, presentations, user guides, manuals, technical specifications)
– Extensive experience using Microsoft Products such as Word and Excel as well as Adobe Products
Experience with Visio
Excellent attention to detail capability
Excellent verbal and written communication skills
Ability to work in a fast-paced, dynamic environment
Ability to interface with all levels of management
Ability to perform complex tasks with minimal supervision and guidance
– Excellent time management, scheduling, and organizational skills
Ability to work well independently or in a team setting
Experience with IRS processes and procedures preferred

Physical Requirements:

– Work is performed in a general office environment

Additional Requirements as per contract/client:

Candidates must meet requirements to obtain and maintain an IRS Minimum Background Investigation (MBI) clearance (active IRS Moderate Risk MBI clearance is a plus)

Candidates must be a US Citizen or a Legal Permanent Resident (Green Card Status) for 3 years, and be Federal Tax compliant

To find out more visit Indeed.com and search for the position title and company. Apply now. Jobs go fast!

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Executive Partner for Gartner

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Executive Partner for Gartner

Some responsibilities include:

Applies subject matter expertise to deliver EXP’s products, services and solutions to EXP members which best address key member/organizational issues.
Assesses member needs to define and implement a customized service plan in accordance with overall EXP strategy and product deliverables.
Implements overall EXP strategy with members by assessing member needs and defining and implementing a customized service plan.
Accountable (with Executive Client Managers, Account Executives) for member satisfaction and renewal of EXP business.
Manages Premier “community interaction and networking” on EXP website.
Personalizes EXP & other content (Gartner, outside resources) for delivery (via email, alerts, web, etc.) to clients.
Capacity to support business close with existing and prospective clients across the continent and to ensure proper application of overall EXP strategy – including providing regular communication / support / education and participation with Sales Account Executives and Account Managers to drive sales efforts in the continent.
Facilitate and participate in (via presentations and/or interviews) local events and round tables.

Qualifications

– University graduate with 10+ years experience working consultant or manager role in an IT capacity.
– A solid understanding of the IT industry and the role of the CIO (including Leadership, IT Operations Management, strategy and trends, use of metrics, etc.).
– Solid understanding of the business value of IT and the alignment of Business and IT strategies
– Critical thinking and problem solving to assess client situation and provide actionable outcome based business/technical advice and access to appropriate Gartner services to support achievement of business results
– Good tolerance / evolved ability to lead and manage ambiguous situations
– Strong relationship, listening and interpersonal skills including experience working with senior managers and/or CXO level executives
– Strong verbal, written, facilitation and presentation skills
– Collaboration and teamwork.
– Demonstrable sales and/or business development experience with senior managers and/or CXO level executives
– Strong time and project management skills

Primary Location: United States-FL-US, FL
Other Locations: United States-TN-US, TN, United States-MO-US, MO, United States-SC-US, SC, United States-IA-US, IA, United States-AL-US, AL, United States-MD-US, MD, United States-MS-US, MS, United States-FL-Fort Myers, United States-GA-US, GA, United States-KY-US, KY, United States-VA-US, VA, United States-NC-US, NC, United States-OH-US, OH, United States-PA-US, PA
Work Locations: NA-US-FL-WAH

To find out more visit Indeed.com and search for the position title and company. Apply now. Jobs go fast!

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Call Center Positions for InfoCision Management Corporation in Fairlawn, OH

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Call Center Positions for InfoCision Management Corporation in Fairlawn, OH

Some responsibilities include:

InfoCision Management has been a leader in the tele-service industry for more than 30 years!

We are looking for dependable people to fill our call center positions in our Akron and Green call centers, or our Work at Home Department.

Our Akron location is conveniently located at route 77 and 18 in the Fairlawn/Copley area and our Green location is just off 77 at the 241/Wales exit just 10 minutes north of the Strip.

InfoCision offers a variety of work options! We have four options for fundraising with no experience necessary!

Green Christian – As part of our Christian Call Center, you will handle inbound and outbound calls for Christian organizations and ministries. You will make a difference by raising funds to spread the Gospel, help the needy, and maintain Christian values. The organizations we work with provide support to thousands of people every day, and you can provide aid to these causes while you are at work! We also have an Overnight shift in this call center, during which we take inbound calls and verify phone calls made by others.

Green Political –As part of our Political Call Center, you will help raise funds for political leaders and spread the word about conservative causes. We also renew memberships for the National Rifle Association. We also do InTelaResponse work in our Political Center, where you will be listening to two calls and the same time, and pushing buttons on the computer that play a recorded response for them. Your day may include one or all three of these phone calls.

Fairlawn Non-Profit – As part of our Akron Non-Profit Call Center, you will work in a team environment focused on different fundraising organizations. You will be contacting people on behalf of various Non Profit organizations trying to gain support for worthy causes.

Work at Home –As part of our Work at Home Call Center, you will work from the convenience of your home to raise money or recruit volunteers for worthwhile organizations. If you have mobility issues that make it difficult for you to work outside the home, are a stay-at-home parent, live far from our locations or if you simply want to have a flexible schedule, InfoCision’s Work-at-Home program is what you’ve been looking for. No telemarketing experience is necessary.

We also have several Commercial centers offering a variety of sales work in a professional call center environment without outside sales!

Green Media – As part of our Media Call Center, you will be working in an exciting Sales-oriented environment. The majority of your day, you’ll handle inbound and outbound calls for some of our nation’s most successful Fortune 100 companies. There is a variety of work that makes every day exciting and interesting. We’re looking for individuals who have great attitudes and share this same commitment for quality. Sales experience is preferred.

To find out more visit Indeed.com and search for the position title and company. Apply now. Jobs go fast!

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Engagement Specialist for AbilTo, Inc in New York, NY

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Engagement Specialist for AbilTo, Inc in New York, NY

Some responsibilities include:

– Outreach to prospective members and engage them in a discussion around program benefits and enrollment
– Adheres to established conversation guidelines to engage, connect, and educate prospective participants about program options and benefits
– Schedules Initial Consultations, as appropriate
– Utilizes AbilTo systems to update call history and participant Initial Consultation scheduling
– Handles participant questions and objections
– Handles participant call-backs (from voicemails)

Qualifications:

Education/Experience:

– Bachelors Degree
3-5 years work experience in customer service/sales
2-3 years work experience in inbound/outbound call center preferred but not required
– Or
Associates Degree or minimum 2 years college course work
8+ years experience in customer service/sales in related field
– 5+years experience inbound/outbound call center

To find out more visit Indeed.com and search for the position title and company. Apply now. Jobs go fast!

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Inpatient Coder for Sutherland Global Services

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Inpatient Coder for Sutherland Global Services

Some responsibilities include:

Overview:

Sutherland Healthcare Solutions is searching for an experienced and dedicated Work at Home Inpatient Coding Consultant. This exceptional individual will provide remote coding and abstracting services that meet the essential needs of hospitals, allowing these facilities to focus on their core mission of quality patient care. If you are looking to join a supportive team of thriving professionals, apply today.

ARE YOU…

Confident and Open? You know what you need from others and are clear about what others can expect from you.
Flexible? You manage changing priorities with ease and still meet deadlines.
Detail-Oriented? Even though you are focused, you can also see the big picture and understand how the details relate to the overall mission of the organization.
A Great Communicator? You have excellent oral and written communication skills.
Organized? You appreciate order and know how to achieve it efficiently.

Responsibilities:

RESPONSIBILITIES:

Perform DRG/APC validation audit reviews as indicated by the Director/Supervisor to identify ICD-9-CM, MS-DRG, CPT, and APC proficiency rates
Provide coding support for facility backlogs, staffing coverage, and coverage for system upgrade transitions
Comply with established facility policies and procedures
Adhere to applicable federal, state, local, and private requirements, policies, and procedures
Assure the accuracy, integrity, and consistency of coded data
Remain current and knowledgeable regarding code and DRG assignment updates and changes
Code all inpatient records with an accuracy of 95% or greater

Qualifications:

REQUIREMENTS:

High School diploma or GED
Associate’s (RHIT) or Bachelor’s (RHIA) degree in Health Information or formalized inpatient coding training
CCS certification
2+ years of experience with inpatient MS-DRG/APR-DRG acute-care facility coding
Working knowledge of ICD-9/10 coding
Solid understanding of Medicare, Medicaid, and Commercial provider reimbursement methodologies for hospital chart documentation
Encoder experience (a plus)

Sutherland Healthcare Solutions is not only proud to provide its clients with the best service possible, but is honored to afford top healthcare professionals the opportunity to advance their career. Join the Sutherland team if you are interested in support, stability, and success!

To find out more visit Indeed.com and search for the position title and company. Apply now. Jobs go fast!

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Dari Interpreters for LanguageLine Solutions

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Dari Interpreters for LanguageLine Solutions

Some responsibilities include:

Dari Work At Home Interpreters

LanguageLine is now accepting applications for remote, telephonic Dari interpreters at different levels of expertise:

Experienced Interpreter: This is an advanced position that with a preference for candidates with professional experience, verifiable interpretation training

I. General Summary of the Position:

The Dari Telephone Interpreter is responsible for handling calls on demand and renders meaning of conversations in the consecutive mode of interpretation between speakers of Dari and English. She/he processes information quickly and concisely, recognizes sensitive cultural differences, and is professional and courteous at all times. The Dari interpreter will use appropriate industry terminology and understands common industry procedures and practices. The calls may involve simple or complex, non-technical or technical subjects in the following fields: Healthcare, Government, Insurance, Financial, Utilities, Travel & Hospitality, and 911, Law Enforcement, Court, and General Business.

Location:
A work from home Dari Telephone Interpreter works from his/her home-office. It is essential to ensure a quiet & secure environment. Note pads and writing utensils, glossaries, and dictionaries are useful tools. The Dari interpreter must have a dedicated landline or VoIP and head-set and telephone.

II. Major Responsibilities and Principal Accountabilities:

Renders correct concepts and meanings between Dari and English following complexity, clarity, tone, and style from one language into another, upholding the correct rules for grammar and syntax in both languages
Provides strict renditions of the messages including every detail of the conversation, and is prepared for challenging calls at any time
Employs good customer service and communication skills, clear enunciation, pronunciation, pleasant and professional voice as well as polite forms of expressions
Follows instructions of clients, manage the flow of the call and avoid taking over the call, as well as avoids interaction with the limited English speaker person w/o client’s permission
Understands protocol and terminology in the following industries: Medical, Insurance, Finance, Court and Law
Remains calm during calls in the event that one of the primary speakers is incoherent or upset, especially in emergency situations
Remains punctual and available during scheduled work hours
Ensures access to the Internet for work related electronic communication

OPEN UNTIL FILLED — EEO/AA

Qualifications

Native Fluency in Dari and English
Advanced skills in the cultural dynamics (cultural implication and idiomatic expression) of both Dari and English
Excellent listening, retention and note taking skills to maintain a high level of accuracy
Knowledge of industry-specific terminology; on-going study of glossaries and training materials including scripts provided by our clients
Ability to concentrate, stay detached from the conversation, and remain neutral and objective at all times
Ability to follow client’s instructions closely
Ability to explain certain cultural concepts to avoid miscommunication with the permission or at request of the client
Completion of High school education
Education in languages/translation/interpretation or related fields preferred, but not required

To find out more visit Indeed.com and search for the position title and company. Apply now. Jobs go fast!

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Project Support SME / Scheduler for Optimos Incorporated in Farmers Branch, TX

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Project Support SME / Scheduler for Optimos Incorporated in Farmers Branch, TX

Some responsibilities include:

Creates a Work Breakdown Structure (WBS) and uses it to create and maintain a complex Integrated Master Schedule in MS Project Professional
Utilizes generally accepted scheduling best practices
Works with various stakeholders to identify detailed tasks, durations, dependencies, and resources to build the schedule
Documents the schedule progress update and modification process
Performs Critical Path Analysis (CPA)
Assesses schedule performance and advises the team and client on status and preventive or corrective actions required
Tracks actual vs planned/forecast vs. baseline
Creates tracking reports out of MS Project for various levels of client management
Work across the enterprise to coordinate with the various stakeholders
Provides project support activities as requested
Establishes and prioritizes task and timelines and leads team to deliver results
Keeps project manager well informed of status of assigned efforts and serves as liaison between staff and customer managers

To find out more visit Indeed.com and search for the position title and company. Apply now. Jobs go fast!

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