Tag Archives: remote jobs

Customer Success Representative for Peaksware in United States

Posted on 09/26/2016 by | Comments Off on Customer Success Representative for Peaksware in United States
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Customer Success Representative – Seasonal Part-time Remote for Peaksware in United States

Some responsibilities include:

TrainingPeaks has an immediate opening for a Customer Success Representative to provide an exceptional experience to all customers with the end goal of increasing their success as coaches and athletes. This is a seasonal, remote position scheduled through January 31, 2017, 10-20 hours per week at $12/hour. Weekend and evening availability AND reliable internet access is required for this work from home role. A laptop computer and a monthly internet allowance will be provided.

This position’s primary responsibility is to answer and troubleshoot customer questions and issues for athletes and coaches across our entire product line, including TrainingPeaks.com, WKO and Best Bike Split.

Core Functions:

Resolve customer questions and issues via online ticketing system (ZenDesk)
Provide exceptional service for athletes and or coaches
Encourage the use of the TrainingPeaks ecosystem of products and features where appropriate

Required Qualifications:

One year recent experience actively using TrainingPeaks.com
Highly customer focused team player
Proven positive ‘can do’ ‘will do’ attitude
Passion for endurance sports, health & fitness
Proven ability to communicate clearly and professionally (both written and verbal)
Strong critical thinking and problem solving skills without a lot of direction or input
Strong organizational and time management skills
Reside in Colorado

Desired Qualifications:

Higher education / degree in business or fitness related field
Experience using TrainingPeaks.com as a Coach
Experience using Best Bike Split and/or WKO
Experience using downloadable training devices and Power Meters with Power-based training, with a working understanding of how to analyze that data in TrainingPeaks.com
Experience using Best Bike Split and WKO
Experience with ZenDesk
Fluent Spanish

To find out more visit Indeed.com and search for the position title and company. Apply now. Jobs go fast!

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Customer Service – Travel Rewards for Intelenet in United States

Posted on 09/26/2016 by | Comments Off on Customer Service – Travel Rewards for Intelenet in United States
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Customer Service – Travel Rewards for Intelenet in United States

Some responsibilities include:

Intelenet Global Services is looking for individuals experienced in the travel and hospitality industry to work on our travel rewards account! This will be a work-from-home position.

Next training class will start on October 10th and is 4 weeks long.

Position Details
Agents answer incoming calls from card members who want to redeem their reward points to book trips. Calls include providing travel options, booking travel, assisting with navigation of the travel website, cancelling trips, etc.

This is a work-from-home position. Computer equipment and software provided. Candidates must provide high speed internet access.

Responsibilities include

Booking leisure domestic and international reservations
Provide excellent customer service over the phone to customers
Navigate a computerized data entry system or other relevant applications

Requirements

Previous experience working in a work-from-home call center environment, required.
Previous travel experience booking air, hotel, car, etc, preferred.
Provide high speed internet access in your home. Must be at least 3MB upload/10MB download speed, cannot be satellite ISP. Must provide proof of internet connection and speed to be considered.
Must be available to start on October 17th, and attend all training sessions, without any absence, for the first 4 weeks. Training is Monday-Friday.
Be proficient in computer operation and website navigation
Must be able to multi-task between multiple computer programs and websites
Able to work independently
Have excellent customer communications skills, both oral and written
Knowledge of general office PC-based programs, including MS Word, Excel, PowerPoint, and Outlook
Ability to work in an constantly changing and fast paced environment
Strong judgment and decision-making skills
Superior negotiating skills

Benefits 

Work from the comfort of your own home
Paid training
Stable schedules
Comprehensive benefits including IATAN travel benefits
Computer equipment provided
Job Stability – Growth Opportunities
Wide variety of schedules available – morning, afternoon shifts, and evening shifts! Also, you will need to be able to work one weekend day.
Shift differential for working hours between 7pm – 4:59am!
Comprehensive Benefits (eligible for most after 60 days): Medical, Dental, Vision, 401K, Company-Paid Life Insurance, Short Term and Long Term Disability Insurance, Prescription Drug Savings plan, and more!
Paid Time Off after 90 days (80hrs. first year)

Get your applications in today! There are only a few slots available for our class starting on October 17th!

To find out more visit Indeed.com and search for the position title and company. Apply now. Jobs go fast!

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User Experience Researcher (Voice and chat) for VoxGen in New York, NY

Posted on 09/25/2016 by | Comments Off on User Experience Researcher (Voice and chat) for VoxGen in New York, NY
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User Experience Researcher (Voice and chat) for VoxGen in New York, NY

Some responsibilities include:

We’re looking for part-time User Experience (UX) Researcher who can help us in creating and optimizing best-in-class IVR, voice and cross-channel user experiences. If you’re interested in joining a world-class team, working with some of the biggest brands on the planet to help make customer interactions natural and engaging – we want to hear from you! The role be based in NYC or at our Orlando Headquarters. Work from home in other areas within the USA will also be considered based on skills and experience. This is a part time role – 24 hours a week over 3-5 days.
We’re looking for candidates with:

3+ years of User Experience Research/User Research;
Excellent communication skills – written, spoken, presenting, team work;
Experience of planning, scoping, facilitating and conducting user research throughout the project lifecycle;
Advocacy for the end user and with experience in moderating usability evaluations;
Some experience in other user research methodologies such as contextual inquiry, surveys, interviews, ethnography, baselining, competitor reviews, expert review;
Ability to translate user research findings into actionable insights and recommendations;
Experience in documenting and communicating user research findings;
Experience of coordinating participant recruitment and liaising with third party participant recruitment agencies;
Graduate qualification in Psychology / Cognitive Sciences, Human Factors / HCI, or related discipline. Equivalent industry experience will also be considered;

Desirable::

Experience in evaluating voice user experiences and/or chat interfaces;
Experience in client management for user experience research projects;
Experience in producing a range of UX documentation e.g. research briefs, participant recruitment screeners, customer journey maps, personas;

In addition to a competitive salary, the position will offer an attractive employee benefits package.

Job Type: Part-time

Required education:

Bachelor’s

Required experience:

3+ years of User Experience Research/User Research;: 3 years
* Some experience in other user research methodologies such as contextual inquiry, surveys, intervie: 1 year
* Experience of coordinating participant recruitment and liaising with third party participant recru: 3 years
* Ability to translate user research findings into actionable insights and recommendations;: 3 years
Excellent communication skills – written, spoken, presenting, team work;: 3 years
* Experience of planning, scoping, facilitating and conducting user research throughout the project: 3 years
* Advocacy for the end user and with experience in moderating usability evaluations: 3 years
* Experience in documenting and communicating user research findings;: 3 years

To find out more visit Indeed.com and search for the position title and company. Apply now. Jobs go fast!

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Customer Service Specialist Days for Lands’ End in Dodgeville, WI

Posted on 09/21/2016 by | Comments Off on Customer Service Specialist Days for Lands’ End in Dodgeville, WI
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Customer Service Specialist Days for Lands’ End in Dodgeville, WI

Some responsibilities include:

Required Experience

– Great customer service skills and previous sales experience are a big plus, though we’ll hire for attitude and aptitude over experience any day.
– Enthusiastic, friendly and professional verbal communications.
– Proficient with the internet, data entry and the ability to swiftly move between multiple programs.
– Highly reliable and punctual.
– The ability to perceive and interpret a situation and act upon it in an appropriate manner.
– Organized, accurate and detail oriented.
– Bilingual, Spanish speaking specialists are valuable with our rewards program embers and paid .50¢/hour premium.

Starting Pay: $12.65/hour plus shift and weekend premiums

Choose one of these paid training sessions:

9/26 – 10/06 – Days (Lands’ End)
10/27– 11/3 – Days (Rewards Program)

Availability after Training:
Three shifts per week with one of these being Saturday or Sunday.

Day Shifts: Select start time between 7:00-9:00 a.m., end time 3:00-5:00 p.m.

Some later end times are necessary during peak weeks between Thanksgiving and Christmas.

Physical Requirements:
This is a stationery position, continuously talking with customers while working on a computer for 6-8 hour shifts.

To find out more visit Indeed.com and search for the position title and company. Apply now. Jobs go fast!

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Customer Service for VRS Design in Brea, CA

Posted on 09/21/2016 by | Comments Off on Customer Service for VRS Design in Brea, CA
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Customer Service for VRS Design in Brea, CA

Some responsibilities include:

Position Overview:
We are looking for a customer service representative to act as a liaison, provide product information and resolve any emerging problems that our customers might face.
This position’s main goal is to ensure excellent service standards and maintain high customer satisfaction.
Job Responsibilities:
– Identify and assess customers’ needs to achieve satisfaction
– Provide accurate, valid and complete information by using the right methods/tools
– Handle complaints, provide appropriate solutions and alternatives within the time limits
– Resolve customer complaints via email, phone or social media.
– Assist with placement of orders, refunds, cancellations and warranties.
– Follow communication procedures, guidelines and policies
– Take the extra mile to engage customers
Qualifications: Strong written and verbal communication skills, high level of integrity, strong work ethics, responsible, detail oriented, self-motivated, energetic, and have the ability to work as a team player.
Typing Speed: 70 WPM MUST be able to work Monday/Wednesday and willing to work at home during weekend.
Company Located in Brea, CA
Benefits: Medical/Dental/Vision Insurance, Sick Days, Paid Vacations after probation period. Strong performance incentives offered. Young & Friendly Environment. Lunch Provided.

Required education:

High school or equivalent

Required languages:

English
Korean

To find out more visit Indeed.com and search for the position title and company. Apply now. Jobs go fast!

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BiLingual Community Coordinator for Integra Service Connect in Los Angeles, CA

Posted on 09/21/2016 by | Comments Off on BiLingual Community Coordinator for Integra Service Connect in Los Angeles, CA
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BiLingual Community Coordinator for Integra Service Connect in Los Angeles, CA

Some responsibilities include:

Essential Duties and Responsibilities:

– Find member populations that are difficult to locate (homeless, severe mental illness, substance use, medically underserved, in need of preventive services, etc)
– Schedules Nurse Practitioner Home visits with member
– Updates and confirms appointment information including: date, time, location, NP name, reason for visits
– Informs member of necessary items to have available (including identification card, insurance card, medications
– Informs Member of appointment expectations and guidelines to avoid cancelations
– Work with members to provide effective and efficient service coordination
-Provide on-site/in-home member assessments for safety risk, health needs and barriers to care
– Engage members to achieve health management goals through the use of health coaching, motivational interviewing, and problem solving techniques
– Accurate, Quality, Timely and consistent documentation in company database of member activities and interventions
– Will be responsible for achieving set goals/KPI’s
– Maintains performance expectations such as: Average weekly appointments kept, Average contacts per day, and other performance metric requirements.
– Punctuality and Attendance
– Other duties as assigned

Candidate Must Possess the Following:

– A Valid drivers license
– Access to an insured car

Education & Work Experience:

– Minimum of High School Diploma required
– Minimum of 1 years of experience working in health, social or community services required
– Minimum of 2 years customer service, sales experience desired
– State-based certification may be required

To find out more visit Indeed.com and search for the position title and company. Apply now. Jobs go fast!

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Call Center Sales Ambassador for IMG LIVE in United States

Posted on 09/21/2016 by | Comments Off on Call Center Sales Ambassador for IMG LIVE in United States
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Call Center Sales Ambassador for IMG LIVE in United States

Some responsibilities include:

Position Requirements

-Energetic individual with the ability to motivate a team to top performance.
-Demonstrated excellent interpersonal communication, and presentational skills.
-Exceptional skills in written and verbal communication.
-Confidence in speaking to international clients from different cultures.
-Work non-traditional business hours a minimum of once a week, to support call centers across the globe.
-Creativity to think outside the box and design new ways to incent and educate call center representatives.
-Strong business acumen to identify weaknesses within team performance and propose solutions to the team’s sales and education needs.
-Knowledge of creative educational and training techniques.
-Strong leadership skills
-Ability to build rapport quickly and motivate individuals to meet specific goals.
-Strong computer skills. Proficiency in all Microsoft -Office products.
-Demonstrated ability to assess individual and departmental needs and execute effective strategies to address those needs.
-Strong organizational skills including time management, documentation, and attention to detail.
-Experience working within a virtual environment with clients who work from home.
-Experience delivering virtual presentations via PowerPoint is a plus.
-Prior call center or customer care experience a plus.

NOTE: INCOMPLETE SUBMISSIONS WILL NOT BE CONSIDERED. PLEASE DO NOT CONTACT IMG LIVE DIRECTLY!

Interested in following IMG LIVE? Visit us at www.imglive.com or follow us on Twitter & LinkedIn

To find out more visit Indeed.com and search for the position title and company. Apply now. Jobs go fast!

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Customer Service Representative for StatesideBPO in North Carolina

Posted on 09/21/2016 by | Comments Off on Customer Service Representative for StatesideBPO in North Carolina
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Customer Service Representative for StatesideBPO in North Carolina

Some responsibilities include:

Customer Service Representative ( Work-at-Home )
Compensation: 9.00
Employment type: full-time
Customer Service Representative: This is a legitimate direct hire opportunity to work from home, and be an employee of StatesideBPO. We offer paid training, set schedules and benefits (for full-time employees). We have both part-time and full-time opportunities available and are currently looking for Customer Service Representatives for a Work-at-Home opportunity, who are energetic, quick paced, well spoken, and self-motivated team players with a “can-do” approach to provide support to our customers through our virtual call center environment.

Responsibilities:

Demonstrate excellent communication, writing, and computer skills.
Demonstrating the ability to represent the client’s brand and the company in a positive manner and provide great customer experiences.
Utilizing technology, such as voice/chat/email, to create and retain consumer data and records.
Tracking the status of orders, data entry and contacting customers on resolution of problems.
Ensuring accuracy and consumer satisfaction by having a great attention to detail.

Requirements:

Own a personal computer and have home high-speed internet accessHigh School Diploma or equivalent.
Must be fluent speaking and writing in English.
Working knowledge of computer technology that includes but is not limited to, Microsoft .Office, World Wide Web, and the ability to learn new programs.
Must have demonstrated soft skills such as: empathy, communication, motivation, etc.
Must have the ability to provide quality customer service via email, chat, and phone. * ; Must have proper grammar skills to include spelling and sentence structure.
Must be able to work from home in a quiet office setting with no interruptions. * ; Must be able to provide a computer that meets or exceeds our technical requirements.
Ability to talk and type simultaneously.

http://www.statesidebpo.com/applynow

To find out more visit Indeed.com and search for the position title and company. Apply now. Jobs go fast!

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Payroll Associate for PLA in United States

Posted on 09/21/2016 by | Comments Off on Payroll Associate for PLA in United States
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Payroll Associate for PLA in United States

Some responsibilities include:

Phalen Leadership Academies

Payroll Associate

www.phalenacademies.org

We are seeking a Payroll Associate to ensure accurate and timely payroll processing for a National Non-Profit. The Payroll Associate will be responsible for payroll preparation/processing, tax reporting, benefits-records administration, payroll systems maintenance, payroll strategy, employee support, planning and communications. Position is work from home and $40K per year.

Job Requirements

Compiles and records employee time and payroll data.
Compute and post wages and deductions or prepare paychecks.
Compile payroll data such as garnishments, vacation time, insurance and 401(k) deductions.
Reviews time sheet information for completeness and accuracy.
Contacts various department leads for questions or discrepancies
Processes transfer of payroll data to Payroll System.
Compiles internal management reports from payroll system software.
Maintains payroll information
Updates payroll records by reviewing and approving changes in exemptions, insurance coverage, savings deductions, and job titles, and department/ division transfers.
Reconciles bi-weekly payroll and resolves discrepancies.
Provides payroll information by answering questions and requests.
Complies with federal, state, and local legal requirements by studying existing and new legislation; enforcing adherence to requirements; advising management on needed actions.
Maintains employee confidence and protects payroll operations by keeping information confidential.
Contributes to team effort by accomplishing related results as needed.

Qualifications

Bachelors/Associates Degree or Certified Payroll Professional (CPP) certification
Minimum of 1-2 years Payroll experience
Experience with Paychex or related system required
Access to home office and home office equipment (computer/laptop/phone/fax/printer)

Application

To apply visit: www.phalenacademies.org

Phalen Leadership Academies is an Equal Opportunity Employer

Phalen Leadership Academies participates in Everify in states that require

To find out more visit Indeed.com and search for the position title and company. Apply now. Jobs go fast!

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Systems Administrator for Etica Inc in Honolulu, HI

Posted on 09/21/2016 by | Comments Off on Systems Administrator for Etica Inc in Honolulu, HI
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Systems Administrator for Etica Inc in Honolulu, HI

Some responsibilities include:

$25 an hour – Part-time, Contract

Summary
Work from home in Hawaii as a Systems Administrator for Etica, Inc. on either a part-time basis or as a contractor. Etica, Inc. is growing and has an opening for a Systems Administrator who has at least one year of experience in Linux. Solid understanding of LAMP environment, and good communication skills are required. The position is for the evening shift which ends at 2:30AM Hawaii time (HAST). This position is perfect for someone who wants a second source of income.

Requirements include the following. Other duties may be assigned.

Ability to work unsupervised from home
Ability to work the evening shift that ends at 2:30AM HAST
Solid troubleshooting skills to resolve website issues
Understands web hosting protocols such as TCP, HTTP, HTTPS, SMTP, SSH
Provides timely resolution of system and application issues
Some Windows Server experience is a plus

Benefits (Company is open to contract or part-time work)

$25-30 per hour DOE
401k, medical insurance and holiday pay

Other Requirements

Bachelor’s degree in engineer/technical discipline with 1+ years experience
Excellent written and verbal communication skills
Linux Professional International Certification I (LPIC-1) will be required after hire. Company will pay for study materials and exam fees.
Able to Touch type at or higher than 42 WPM
Work occasionally in a data center where noise levels are higher than in an office setting

Job Type: Contract

Salary: $25.00 /hour

Job Location:

Honolulu, HI

Required education:

Bachelor’s

Required experience:

Linux Systems Administration: 2 years

To find out more visit Indeed.com and search for the position title and company. Apply now. Jobs go fast!

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