Tag Archives: home business

Customer Service Representative

Duties and Responsibilities

1. Online Liaison: Responding to customer inquiries, troubleshooting issues, and addressing concerns primarily through online platforms.
2. Technical Savvy: Demonstrating adeptness with online tools and research, ensuring efficient problem-solving.
3. Customer Advocacy: Upholding a commitment to excellent service, understanding customer needs, and providing timely solutions.

Key Details of the Position

• Flexible Hours: Work from the comfort of home, with shifts available between 9AM to 10PM Eastern Time, accommodating varied schedules including weekends.
• Hourly Compensation: Earn between $15.00 and $20.00 per hour, with additional bonuses, paid training, and opportunities for advancement.
• Operational Dynamics: Adhere to assigned schedules within operating hours, with the possibility of occasional overtime based on business demands.

Qualifications and Requirements

1. Educational Background: High School Diploma or equivalent.
2. Technical Proficiency: Basic typing, phone, and computer navigation skills, along with internet and email proficiency.
3. Customer-Centric Traits: Ability to empathize, prioritize customer needs, and maintain composure during conflicts.
4. Equipment and Environment: Secure a quiet home office environment, equipped with a computer (Windows 7 or better), high-speed internet, and a compatible headset with a microphone.
5. Residency: Must be a US resident currently residing in a hiring state.

While the job listing may have closed, the essence of this opportunity resonates beyond its confines. It underscores the evolving landscape of customer service, where virtual interactions demand a blend of technical prowess and human empathy. For those embarking on such roles, success lies in embracing the digital realm while staying rooted in the timeless principles of customer satisfaction.

JOB CLOSED

Inside Sales Representative Opportunity with Aleant in Marietta, GA

Aleant, in collaboration with one of the leading B2B online payment software and services companies, is seeking Inside Sales Representatives to join their team. This role offers a competitive salary of $55,000 per year along with commission opportunities. Located in North Atlanta, GA, this position provides the chance to work with a dynamic team within a rapidly growing organization.

Position Description

• Position: Inside Sales Representative, Full-time
• Location: North Atlanta, GA

Position Summary

The Inside Sales Executive will play a vital role in the sales team, contributing to the ongoing success and expansion of the business. Candidates should demonstrate a proactive approach to building relationships and be self-motivated. This role offers potential for career advancement within a sales-driven culture.

Qualifications/Competencies

• 1 to 2 years of inside sales experience
• Strong phone communication skills
• Proficiency in web presentation tools
• Excellent verbal and written communication
• Track record of exceeding sales quotas
• Ability to conduct effective online demos
• Strong organizational skills
• Proficiency in MS Office and CRM software

Responsibilities/Outcomes

• Source new sales opportunities through inbound leads and outbound outreach
• Qualify leads and pass them to appropriate sales executives
• Achieve sales quotas consistently
• Convey company values and identify sales opportunities effectively
• Maintain a full sales pipeline and keep detailed records of activities
• Collaborate within the team environment, sharing knowledge and assisting colleagues

Work Environment

• Some travel may be required for trade shows
• Monday to Friday schedule, 8:30am – 5:30pm (hours may vary)
• Focus on new business development
• Base salary of $55,000 plus commissions
• Benefits include health insurance, 401k plan, and 3 weeks PTO
• Training provided at the Atlanta corporate office

Apply Now

If you meet the qualifications and are ready to take on this exciting opportunity, apply now through the Aleant website. Don’t wait, as positions fill quickly!

Link to Apply

Principal Quality Auditor at Zimmer Biomet in Warsaw, IN

Zimmer Biomet, a renowned leader in the medical device industry, is seeking a meticulous and experienced Principal Quality Auditor to join their team in Warsaw, IN. This pivotal role involves ensuring adherence to rigorous quality standards across Zimmer’s global operations. Here’s a closer look at what this exciting opportunity entails:

Responsibilities:

• Audit Oversight: Conduct thorough audits of Zimmer’s Quality Systems and processes to ensure compliance with company policies, industry regulations (such as 21 CFR Part 820 and ISO 13485:2003), and other pertinent standards.

Principal Duties and Responsibilities:

1. Strategic Planning: Develop comprehensive audit plans and effectively communicate them to relevant stakeholders.
2. Execution Excellence: Execute audits by evaluating operations, reviewing documentation, and conducting employee interviews to assess compliance.
3. Transparent Reporting: Prepare and disseminate detailed audit reports, articulating findings clearly and objectively.
4. Proactive Follow-up: Address identified deficiencies by initiating appropriate corrective actions and tracking their implementation.
5. Continuous Improvement: Collaborate with management to track audit activities and refine Quality Systems to meet evolving regulatory requirements.

Expected Areas of Competence:

• Holistic Understanding: Proficiency in all facets of quality systems, including CAPA, product realization, and measurement analysis, is essential.
• Technical Aptitude: Familiarity with manufacturing processes is advantageous, with a preference for candidates possessing knowledge in areas such as machining, sterilization, and statistical analysis.
• Educational Background: A background in math, chemistry, engineering, or microbiology is desirable, facilitating a deeper comprehension of Zimmer’s intricate processes and products.

How to Apply:

If you’re ready to make an impact in the dynamic world of medical device quality assurance, seize this opportunity by applying on Indeed today. Act swiftly, as positions of this caliber tend to fill quickly. Join Zimmer Biomet in their pursuit of excellence in healthcare innovation.

Virtual Call Center Customer Service Professional at Roxanne Grace Solutions

Roxanne Grace Solutions – United States
$9 – $14 an hour – Contract
Contractor – Work From Home – US only
Location – Remote 100%
Minimum of 20 hours must be worked each week
Schedule – After Training you will set your own schedule

Are you searching for a remote opportunity where professionalism meets flexibility? Roxanne Grace Solutions, a respected player in the customer service industry, is seeking dedicated individuals to join their team as Virtual Call Center Customer Service Professionals. If you’re looking for a chance to represent a leading Fortune 500 company and connect with customers from the comfort of your own home, this might just be the perfect fit for you.

Overview

In this role, you’ll be the voice of the company, handling inbound calls from existing customers. Compensation ranges from $9.00 to $14.00 per hour, depending on experience and performance. Training classes are starting soon, so if you’re ready to dive in and make an impact, now is the time to apply. Please note that candidates must have access to high-speed internet and a home phone. This opportunity is exclusively available for applicants based in the United States who are serious about delivering exceptional service.

Responsibilities

• Receive and manage inbound calls from current customers
• Maintain a professional demeanor and approach at all times
• Build rapport with customers through effective questioning techniques
• Acquire product knowledge to better assist customers
• Navigate computer systems and multiple programs simultaneously
• Handle multiple tasks efficiently
• Follow instructions and accept feedback for continuous improvement
• Stay motivated and positive in a team-oriented environment
• Be open to working flexible hours, including weekends and evenings if required by the client

Skills and Qualifications

To excel in this role, candidates should possess:

• Professional comportment and demeanor
• Excellent verbal communication skills
• Strong ability to build rapport through effective questioning
• Proficiency in computer usage and MS Windows
• Capability to manage multiple screens and programs
• Typing proficiency
• Self-motivation and a positive attitude
• Desire to work collaboratively to achieve personal and team goals

Apply Now

If you’re ready to take the next step in your career and join a dynamic team of customer service professionals, apply now through Indeed. Remember, opportunities like these don’t come around often, so seize the chance to make a difference from the comfort of your own home. We look forward to welcoming you to the Roxanne Grace Solutions family.