Tag Archives: Customer Service

Customer Service – Travel Rewards for Intelenet in United States

Some responsibilities include:

Intelenet Global Services is looking for individuals experienced in the travel and hospitality industry to work on our travel rewards account! This will be a work-from-home position.

Next training class will start on October 10th and is 4 weeks long.

Position Details
Agents answer incoming calls from card members who want to redeem their reward points to book trips. Calls include providing travel options, booking travel, assisting with navigation of the travel website, cancelling trips, etc.

This is a work-from-home position. Computer equipment and software provided. Candidates must provide high speed internet access.

Responsibilities include

Booking leisure domestic and international reservations
Provide excellent customer service over the phone to customers
Navigate a computerized data entry system or other relevant applications

Requirements

Previous experience working in a work-from-home call center environment, required.
Previous travel experience booking air, hotel, car, etc, preferred.
Provide high speed internet access in your home. Must be at least 3MB upload/10MB download speed, cannot be satellite ISP. Must provide proof of internet connection and speed to be considered.
Must be available to start on October 17th, and attend all training sessions, without any absence, for the first 4 weeks. Training is Monday-Friday.
Be proficient in computer operation and website navigation
Must be able to multi-task between multiple computer programs and websites
Able to work independently
Have excellent customer communications skills, both oral and written
Knowledge of general office PC-based programs, including MS Word, Excel, PowerPoint, and Outlook
Ability to work in an constantly changing and fast paced environment
Strong judgment and decision-making skills
Superior negotiating skills

Benefits 

Work from the comfort of your own home
Paid training
Stable schedules
Comprehensive benefits including IATAN travel benefits
Computer equipment provided
Job Stability – Growth Opportunities
Wide variety of schedules available – morning, afternoon shifts, and evening shifts! Also, you will need to be able to work one weekend day.
Shift differential for working hours between 7pm – 4:59am!
Comprehensive Benefits (eligible for most after 60 days): Medical, Dental, Vision, 401K, Company-Paid Life Insurance, Short Term and Long Term Disability Insurance, Prescription Drug Savings plan, and more!
Paid Time Off after 90 days (80hrs. first year)

Get your applications in today! There are only a few slots available for our class starting on October 17th!

To find out more visit Indeed.com and search for the position title and company. Apply now. Jobs go fast!

Customer Service for VRS Design in Brea, CA

Some responsibilities include:

Position Overview:
We are looking for a customer service representative to act as a liaison, provide product information and resolve any emerging problems that our customers might face.
This position’s main goal is to ensure excellent service standards and maintain high customer satisfaction.
Job Responsibilities:
– Identify and assess customers’ needs to achieve satisfaction
– Provide accurate, valid and complete information by using the right methods/tools
– Handle complaints, provide appropriate solutions and alternatives within the time limits
– Resolve customer complaints via email, phone or social media.
– Assist with placement of orders, refunds, cancellations and warranties.
– Follow communication procedures, guidelines and policies
– Take the extra mile to engage customers
Qualifications: Strong written and verbal communication skills, high level of integrity, strong work ethics, responsible, detail oriented, self-motivated, energetic, and have the ability to work as a team player.
Typing Speed: 70 WPM MUST be able to work Monday/Wednesday and willing to work at home during weekend.
Company Located in Brea, CA
Benefits: Medical/Dental/Vision Insurance, Sick Days, Paid Vacations after probation period. Strong performance incentives offered. Young & Friendly Environment. Lunch Provided.

Required education:

High school or equivalent

Required languages:

English
Korean

To find out more visit Indeed.com and search for the position title and company. Apply now. Jobs go fast!

Customer Service for Doherty Staffing Solutions in Perham, MN

Some responsibilities include:

RESPONSIBILITIES:
• Answer inbound calls
• Assist customers with questions about their orders
• Assist customers with account and billing information
• Track shipments
• Take payments
• Handle written communications
• Other phone duties
• Provide friendly, fast and quality customer serviceAT HOME CUSTOMER SERVICE REPRESENTATIVE REQUIREMENTS:
• Strong attention to detail
• Great customer service skills
• Great phone skills
• Comfortable working on computers and phones
• Must have high speed internet, a landline telephone, and a quiet workspace
• Upbeat positive attitude a must
• Excellent written communication skills
• Energetic
• Sitting for long periods of timeCONTACT:
To submit yourself as a candidate or to inquire about the At Home Customer Service Representative position, please first apply on line at www.doherty.jobs then contact the Doherty Staffing Perham office at 218-346-7749.

To find out more visit Indeed.com and search for the position title and company. Apply now. Jobs go fast!