Tag Archives: Customer Service Representative

Customer Service Representative – ShopHQ
Location: Eden Prairie, MN (Work from Home or On-site)

ShopHQ, a leader in televised shopping, is hiring for a Customer Service Representative based in Eden Prairie, MN. This role offers flexibility with both work-from-home and on-site options for qualified candidates. Below is a breakdown of the available shifts and responsibilities.

Key Responsibilities:

• Customer Interaction: Handle incoming calls, addressing customer concerns related to order processing.
• Inquiry Resolution: Research and resolve customer issues, documenting relevant information in the system.
• Follow-Up Communication: Conduct outbound calls when necessary to provide updates and ensure customer satisfaction.
• Maintain Professionalism: Uphold a positive and professional tone in all interactions, ensuring a favorable representation of ShopHQ.
• Knowledge Management: Develop a solid understanding of company policies, procedures, and systems to assist customers effectively.
• Team Collaboration: Participate in team meetings and ongoing training, contributing positively to the department’s objectives.
• Additional Duties: Perform other tasks as assigned by supervisors to support departmental needs.

Available Shift Options:

1. Remote Option 1:
   • Sunday: 8:00 AM – 5:00 PM
   • Monday – Thursday: 8:00 AM – 12:00 PM & 4:00 PM – 8:00 PM
2. Remote Option 2:
   • Tuesday – Friday: 8:00 AM – 12:00 PM & 4:00 PM – 8:00 PM
   • Saturday: 8:00 AM – 5:00 PM
3. On-Site Option:
   • 4 weekdays: 11:30 AM – 8:00 PM
   • 1 weekend day: 8:00 AM – 5:00 PM

Requirements:

• Must reside within 60 miles of Eden Prairie, MN.
• Excellent communication skills, both verbal and written.
• Ability to work independently and as part of a team.

For more information, visit the job listing on Indeed, and search for “Customer Service Representative” at ShopHQ in Eden Prairie, MN.

This position is ideal for individuals with strong customer service skills looking to join a dynamic and fast-paced environment.

Customer Service Representative: A Vital Role in Customer Support

Overview: A company is seeking a Customer Service Representative to provide top-tier support through various communication channels, including phone, email, and chat/text. The ideal candidate should excel in fast-paced environments and be dedicated to delivering a positive customer and partner experience.

Key Responsibilities:

• Deliver high-quality service to customers and fleet partners.
• Address and resolve customer and partner concerns with care and attention.
• Serve as an advocate for both customers and partners by providing feedback to enhance services and operations.

Qualifications:

1. Experience:
   • 1-2 years in customer service.
   • Familiarity with phone support is required. Email and chat experience is preferred, but not mandatory.
2. Technical Skills:
   • Proficiency with Mac and iOS platforms.
   • Ability to type 50+ words per minute.
3. Attributes:
   • Exceptional time management and attention to detail.
   • Capability to multitask effectively in a fast-paced environment.
   • Positive attitude and the ability to remain calm under pressure.
   • Strong communication skills, including the ability to convey a “smile” through the phone.
4. Education:
   • A college degree or equivalent work experience is preferred.
5. Availability:
   • Must be available between 6 AM and 5 PM PST.
   • This is a full-time role, requiring 40 hours per week.

Additional Perks:

• A passion for the automotive industry is a plus but not required.

For more details or to apply, visit YourMechanic.

This position is ideal for those who enjoy problem-solving and thrive in a dynamic work environment, with the added benefit of contributing to a company’s commitment to providing exceptional customer care.

Customer Service Representative Opportunity at Royal Call Centers, Mount Prospect, IL

Royal Call Centers in Mount Prospect, IL is currently seeking dedicated customer service professionals to join their team. This opportunity offers a flexible work-from-home arrangement, making it a great fit for those seeking both part-time and full-time options. Below is a summary of key details:

Job Highlights:

• Position: Customer Service Representative (Video Chat)
• Location: Work from home (after training) with occasional office visits in Mount Prospect, IL
• Pay: $9.50/hour
• Job Type: Part-time (minimum 20 hours per week) with potential for full-time
• Training: Unpaid, 6 hours/day for 10 days
• Training Dates: November 11 to November 28, 2016, from 8:00 AM to 2:00 PM (M-F)
• Contract End Date: End of April, with opportunities for reassignment based on performance

Key Responsibilities:

1. Inbound Customer Service: Handle video-based customer service calls for a major company.
2. Schedule Flexibility: Once training is complete, agents can choose their own schedules, including mandatory weekend hours (4 hours, flexible).
3. Technical Requirements: Must have a reliable internet connection, landline phone, and a PC.

Qualifications:

• Education: High school diploma or equivalent
• Experience: At least 1 year of customer service experience
• Technical Skills: Proficiency in Windows, Word, Excel; knowledge of QuickBooks is a plus
• Other Requirements: Must possess a valid driver’s license or state ID and be able to visit the office in Mount Prospect for initial setup

Additional Information:

This is a temporary position with potential for continued work on other programs following the April contract end date, provided performance expectations are met.

For more details and to apply, visit: Royal Call Centers on Indeed.

Customer Service Representative for AirportParkingReservations.com in Indianapolis, IN

Some responsibilities include:

– Experience as a work-from-home CS agent, with a demonstrated ability to stay on-task, focused, and professional throughout each shift
– Experience with online chat/ live help a must.
– Excellent written and verbal communication skills, pleasant and professional phone demeanor, and the ability to stay patient and friendly during high-volume periods
– An aptitude for problem solving and conflict resolution, and a general affinity for people
– You must have a recent-model computer with a hi-speed broadband Internet connection
– MUST live in the greater Indianapolis region
– MUST be able to work the weekend (Saturday and Sunday) shift

The Fine Print

Full-time employee: $11.25/ hour
We pay your monthly internet bill
Monthly health care reimbursement
401(k) retirement plan with company matching
Flexible vacation and personal time available
Job and career training resources

To find out more visit Indeed.com and search for the position title and company. Apply now. Jobs go fast!

Customer Service Representative for StatesideBPO in North Carolina

Some responsibilities include:

Customer Service Representative ( Work-at-Home )
Compensation: 9.00
Employment type: full-time
Customer Service Representative: This is a legitimate direct hire opportunity to work from home, and be an employee of StatesideBPO. We offer paid training, set schedules and benefits (for full-time employees). We have both part-time and full-time opportunities available and are currently looking for Customer Service Representatives for a Work-at-Home opportunity, who are energetic, quick paced, well spoken, and self-motivated team players with a “can-do” approach to provide support to our customers through our virtual call center environment.

Responsibilities:

Demonstrate excellent communication, writing, and computer skills.
Demonstrating the ability to represent the client’s brand and the company in a positive manner and provide great customer experiences.
Utilizing technology, such as voice/chat/email, to create and retain consumer data and records.
Tracking the status of orders, data entry and contacting customers on resolution of problems.
Ensuring accuracy and consumer satisfaction by having a great attention to detail.

Requirements:

Own a personal computer and have home high-speed internet accessHigh School Diploma or equivalent.
Must be fluent speaking and writing in English.
Working knowledge of computer technology that includes but is not limited to, Microsoft .Office, World Wide Web, and the ability to learn new programs.
Must have demonstrated soft skills such as: empathy, communication, motivation, etc.
Must have the ability to provide quality customer service via email, chat, and phone. * ; Must have proper grammar skills to include spelling and sentence structure.
Must be able to work from home in a quiet office setting with no interruptions. * ; Must be able to provide a computer that meets or exceeds our technical requirements.
Ability to talk and type simultaneously.

http://www.statesidebpo.com/applynow

To find out more visit Indeed.com and search for the position title and company. Apply now. Jobs go fast!

Customer Service Representative for Starwood Hotels Fall River Call Center in Fall River, MA

Some responsibilities include:

Starwood Hotels & Resort Worldwide Inc, Customer Contact Centers
Be a member of a world class organization – jump start your career with us!

The Fall River, MA Call center is hiring for the Reservation Sales Associate Position.

The next Training will begin MONDAY OCTOBER 17, 2016 (Can also apply here for additional training classes with dates to be determined)

• In Office Reservation Sales Associate
• Handle inbound calls for our 10 brands making reservations
• Full Time/40 Hrs a week
• $12.50/HR with potential of monthly bonuses
• potential of pay increases as you move through our Career Pathing process

All New Hires take part in a Training Class prior to starting to take calls.
4 weeks of paid training- Starting MONDAY OCTOBER 17, 2016
Training is Mon-Fri 130pm-10pm (for 4 weeks)
100% attendance and participation in Training is required.
After successful completion of training, schedules will be 3:30pm to 12:00am (must be flexible with schedule and able to work at least every other weekend)
Potential of earlier shifts and different days off in the near future based on performance.

• Potential to work from home starting in the first 90 days of employment based on performance and approval of leadership
• Growth potential
• Benefits: medical, dental and vision if opt in
• 401k and stock options
• Training is paid
Who we are:
In many cases, our Customer Contact Centers are the first contact guests have with one of our 1000 hotels. Our associates’ interactions with guests are a critical part of the overall guest experience, and they work to create memorable interactions that bring our brands to life for our guests, before the guests even reach the hotels.
Our nine (9) Contact Centers are in locations covering every time zone across the globe:
Austin, Texas, Fall River MA, Wichita Kansas, St. Thomas, Canada, Cork, Ireland, Singapore, Tokyo, Japan, Guangzhou, China and Gurgaon, India. Many of these locations offer work at home programs.
What we offer:
First and foremost – we provide an outstanding culture where you can grow and flourish. As an associate of our Contact Center, you will be a member of a high performing team that also enjoys having fun. We offer extensive training and continuous learning and development opportunities, exceptional benefits, career progression, promotional opportunities, exciting perks such as discounted hotel stays, tuition reimbursement, pay for performance incentives, service awards, fun center activities, hotel visits, various associate reward and recognition programs – the list is simply endless. How you grow with Starwood is only limited by your imagination.

To find out more visit Indeed.com and search for the position title and company. Apply now. Jobs go fast!

Customer Service Representative

Some responsibilities include:

Leverage your computer, and customer service skills by registering to use the Arise Platform and connecting with the nation’s largest cable and internet provider as well as Carnival Cruise Lines, Intuit, and other world-class companies! Register to use the Arise Platform, and have the freedom to be your own boss!

Benefits of registering to use the Arise Platform:

• Be your own boss, and work from home
• Schedule your work around your life, not the other way around
• Extra money for holidays or escape the 9-to-5
• Service revenue rates currently range from $9 – $16

A day in the life using the Arise Platform to provide service:

• Providing contact center services from home
• Supporting some of the largest companies in the world
• Documenting all issues, resolution and follow up actions
• Learning about products and services to accurately and efficiently resolve customer inquiries on the first contact

Are you ready to be your own boss?

If you want the pride and reward that comes with running your own business in your own way on your own terms, then running a mini call center offering tax support from home through the Arise Platform is for you.

Not ready to be your own boss?

A great way to gain experience is by working for a call center company that has already registered to use the Arise Platform. It’s the first step in gaining knowledge about the industry, and the details of providing services to clients using the Arise Platform, before starting your own company. Many of the thousands of small call center companies using the Arise Platform are hiring agents.

Interested in this opportunity?

The registration process is easy! You can be up and running in as little as 3 to 5 days and on your way to making your work from home business dream a reality.

About Arise

Arise connects small call center companies, run by people like you, to prestigious Fortune 500 clients through a virtual platform. Arise provides the clients, your company provides the service. YOU have the power to choose your clients, and schedule from the comfort of your own home. You have the opportunity to live your work from home dream. When you own your own business, you’re the boss.

Learn more at www.AriseWorkFromHome.com.

This is not an offer of employment. It is an opportunity to enter into a business-to-business relationship with Arise.

CLICK HERE to view this job opportunity (the link will be in the Google result). Apply now. Jobs go fast!

Customer Service Representative for Enterprise Holdings in Champaign, IL, plus check their other locations
Some responsibilities include:

Must currently live in the state of Illinois
Must currently reside in the Champaign metropolitan area
Training Schedule: 9:00-5:30pm CST Monday-Friday for 5 weeks (Paid Training)
The starting pay for this position is $12.50 per hour with the opportunity to bonus based on individual and team performance
Schedules are based on business need and could require morning, afternoon, or evening start times.
All schedules require working weekends, both Saturday & Sunday

Responsibilities

~ Provide exceptional customer service and collect required information from the customer on every call per established criteria
~ Answers questions about products or services, determines the customer’s need, and offer solutions as needed.
~ Provide timely and accurate information reflecting a customer-oriented image for the company
~ Demonstrate and maintain professional oral and written communication with customers, co-workers and other company staff
~ Communicate information considered unsatisfactory by customers in a tactful manner
~ Offer alternatives and options to overcome customer objections
~ Accept repetitive work tasks performed in a confined work area
~ Proven ability to become an expert in all related applications, policies, and the vehicle rental process
~ Consistently meet established performance and quality standards
~ Locate and interpret complex information from a number of databases
~ Maintain a regular and reliable level of attendance and punctuality

To find out more visit Indeed.com and search for the position title and company. Apply now. Jobs go fast!