Customer Service Representatives Technical

Posted on 10/01/2016 by | Comments Off on Customer Service Representatives Technical

Customer Service Representatives – Technical

OneSupport is looking for dedicated Customer Service Representatives to join their technical support team. If you’re interested in a flexible, work-from-home position with opportunities for growth, this could be the right fit for you.

Key Responsibilities:

  • Provide technical support for hardware and software via telephone, email, chat, and remote tools
  • Analyze system configurations and resolve customer-reported issues
  • Maintain detailed and accurate customer records to track history and recurring problems
  • Manage time effectively to meet performance goals while delivering a high-quality customer experience
  • Participate in related tasks and projects as assigned

Compensation and Benefits:

  • Starting base pay of $10/hour, with agents currently averaging $15-$25/hour, including commissions
  • Paid Time Off (PTO) available after 90 days of employment
  • Competitive benefits package, including health, dental, vision, life insurance, and 401(k)
  • Monthly performance reviews and incentives
  • Casual, team-based work environment with flexible scheduling options
  • Opportunities for growth within the company, with no certifications or degrees required

Training and Advancement:

OneSupport offers a multi-week, paid training program for new hires. If you lack previous experience in technical support, don’t worry—on-the-job training and continuing education are provided to help you build your skills.

Application Process:

  • Apply now at www.OneSupport.com/
  • Once your application is received, you will be emailed a link to complete an assessment test, which is required for consideration
  • You will be contacted via phone or email for further updates, so be sure to actively monitor your inbox and phone

OneSupport is proud to be an Equal Opportunity Employer, and veterans are encouraged to apply.

For more information, visit the official website: OneSupport.

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Home Agent for SC Contact Centers

Posted on 10/01/2016 by | Comments Off on Home Agent for SC Contact Centers

Home Agent Opportunities at SC Contact Centers

SC Contact Centers, a division of Colony Brands, Inc., is seeking customer service-focused individuals to join their team of Home Agents. Colony Brands has been a leader in catalog and e-commerce business since 1926, and SC Contact Centers continues this legacy by offering work-from-home opportunities with the security of a well-established company. Positions are available on 1st, 2nd, and 3rd shifts, including weekends.

Key Responsibilities

As a Home Agent, individuals will:

  • Greet inbound callers professionally, keying product orders into the system.
  • Listen attentively to customer concerns and answer questions.
  • Stay informed on company products and procedures.
  • Perform additional duties as assigned.
  • Adhere to high safety standards.

Benefits and Incentives

  • Paid training
  • Add-On Sales Program
  • Attendance incentives
  • Bonus pay program
  • Up to 40% off company merchandise

Learn more at SCContactCenters.com.

Requirements

SC Contact Centers is looking for candidates with:

  • Intermediate computer skills
  • Strong technical aptitude and multitasking ability
  • Excellent customer service orientation
  • Strong communication and problem-solving skills
  • Ability to adapt to changes quickly
  • A distraction-free, ergonomic work environment
  • PC and high-speed internet connection

Candidates must be available for online training during the first two weeks and meet the necessary equipment and internet requirements. Previous customer service or call center experience is preferred but not required. This program is open to Missouri, Iowa, and Wisconsin residents only.

For more details and to apply, visit SC Contact Centers.

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Bookkeeper for Chegg

Posted on 10/01/2016 by | Comments Off on Bookkeeper for Chegg

Bookkeeper Opportunity at Chegg

Chegg is currently seeking detail-oriented individuals for a part-time bookkeeper position. This role offers flexibility, making it an ideal fit for stay-at-home parents, students, or anyone looking to supplement their income. Payment is issued biweekly or monthly, with the potential to earn up to $200 every two weeks based on performance.

Key Responsibilities:

  • Receive and account for books during weekdays.
  • Prepare received books for shipment and arrange drop-offs at FedEx or UPS.
  • Maintain accurate records of invoices and receipts.

This position is straightforward and does not require a significant time commitment. Additionally, no private information is needed to begin working with Chegg.

Why Consider This Role:

  • Flexible hours: Suitable for those with busy schedules.
  • No upfront costs: There are no fees or hidden costs associated with this role.
  • Convenient work: Tasks can be completed from home and do not require specialized skills.

For further details or to apply, reach out via email.

For more information about the company, visit Chegg’s website.

Amanda Williams
Assistant/Recruiter

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Transcriber for Sync Script

Posted on 10/01/2016 by | Comments Off on Transcriber for Sync Script

Transcriber Opportunity at SyncScript

SyncScript is a growing transcription firm specializing in business, market research, and insurance transcription. They are currently seeking transcribers at all skill levels to join their team of remote contractors.

Position Overview:

Transcribers will handle a variety of transcription tasks, ranging from topics like dog owners to keynote speakers. This role is ideal for detail-oriented individuals with a solid typing speed and a passion for grammar.

Key Responsibilities:

  • Transcribe a wide range of audio topics: Transcriptions cover diverse subjects, requiring an open mind and adaptability.
  • Ensure accuracy: Transcribers are expected to maintain a high level of precision in their work.
  • Meet deadlines: Though the role offers flexibility, timely delivery of transcripts is crucial.

Requirements:

  • Typing speed: 70+ words per minute.
  • Accuracy: At least 98% accuracy is essential.
  • Technology: Microsoft Word 2007/2010 and a reliable high-speed internet connection.

Benefits of the Role:

  • Work from home: Transcribers can work from any location of their choice.
  • Flexible hours: Choose your own schedule with a minimum commitment of 3 audio hours per week.
  • Competitive pay: Earn between $0.53 to $0.63 per audio minute. Pay rates may increase after 6 months based on performance and experience with more challenging files, such as medical terminology or difficult accents.

How to Apply:

Interested candidates must complete a 7-minute test file and a brief grammar test to be considered. For more details and to apply, visit the SyncScript website: SyncScript Transcriber Application.

This is a great opportunity for reliable typists who enjoy learning new things while earning from the comfort of home.

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Hawaiian Dialect Phone Interviewer for The Crossroads Group, Inc.

Posted on 09/30/2016 by | Comments Off on Hawaiian Dialect Phone Interviewer for The Crossroads Group, Inc.

Hawaiian Dialect Phone Interviewer – The Crossroads Group, Inc. (Kailua-Kona, HI)

The Crossroads Group, Inc., an organizational development survey firm, is seeking a part-time phone interviewer with expertise in Hawaiian Pidgin dialect and culture. This role is ideal for individuals with a strong phone presence and professional communication skills who have an understanding of Hawaii’s unique cultural context.

Key Responsibilities:

  • Conducting customer interviews with individuals in Hawaii
  • Utilizing knowledge of the Hawaiian Pidgin dialect and culture during interviews
  • Demonstrating professional communication and high ethical standards
  • Maintaining good English grammar and spelling
  • Some translation work may be required

Position Details:

  • Pay: $20/hour (output-based)
  • Type: Part-time, contract-based
  • Schedule: Flexible, work from home
  • Training: Some project-specific training provided

Qualifications:

  • Experience: At least one year of experience in phone surveys, customer service, or translation
  • Education: Associate degree required
  • Language Skills: Proficiency in both Pidgin English (Hawaii) and standard English
  • Work Authorization: Must be legally authorized to work in the U.S.

Ideal Candidate:

  • Has a pleasant and professional phone presence
  • Understands the Hawaiian dialect and culture
  • Demonstrates dependability and trustworthiness
  • Models high ethical integrity
  • Seeks long-term, stable work with a reputable firm

For those interested in applying, this position offers the potential for rewarding, long-term collaboration. Initial employment will be part-time and project-based. To apply, please email your resume and relevant experience.

For more information, visit The Crossroads Group, Inc..

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Coder II for Centura Support

Posted on 09/30/2016 by | Comments Off on Coder II for Centura Support
 

Coder II for Centura Support – Centennial, CO (Remote)

Centura Health is seeking an experienced Coder II for a remote position supporting their corporate office in Centennial, Colorado. This senior-level professional fee coding role is ideal for individuals with advanced coding expertise and a minimum of three years of experience across multiple specialties.

Key Responsibilities:

  • Assign appropriate CPT, HCPCS, and ICD-10 diagnosis codes based on clinical documentation
  • Resolve work queue edits including charge review, claim edits, and follow-ups
  • Review denials for potential corrected claims or appeals
  • Collaborate with clinic supervisors and providers to resolve coding questions, adhering to payer rules and guidelines
  • Work closely with the Revenue Management team to address coding-related concerns

Position Details:

  • Job ID: 87433
  • Location: Centennial, CO (Remote, with occasional travel to other sites)
  • Schedule: Full-time, benefits eligible

Education & Experience Requirements:

  • Education: High school diploma required; associate degree or equivalent work experience preferred
  • Advanced Coding Knowledge: Proficient in ICD-9, ICD-10, CPT-4, and HCPCS coding, as well as 1500 billing
  • Medical Terminology: Strong understanding of anatomy, physiology, and medical terminology required
  • Experience:
    • Minimum of 3 years of professional fee coding experience
    • Proficiency with electronic health records (EHR), particularly Epic, is preferred
    • Strong computer skills, including Microsoft Word, Excel, and PowerPoint

Skills Required:

  • Excellent interpersonal, organizational, and communication skills
  • Ability to work independently and collaboratively to meet coding standards and resolve issues effectively

If you meet the qualifications and are interested in joining Centura Health’s team, apply online at mycenturahealth.site.

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Outcome Assurance Representative for MedExpress

Posted on 09/30/2016 by | Comments Off on Outcome Assurance Representative for MedExpress

Outcome Assurance Representative – MedExpress, Canonsburg, PA

MedExpress is seeking an Outcome Assurance Representative for its Canonsburg, PA location. The position is suited for someone with strong communication skills and the ability to work in a fast-paced environment while maintaining a positive and professional attitude.

Key Responsibilities:

  1. Communication and Coordination
    • Serve as a liaison between patients, centers, and workers’ compensation insurance carriers to ensure proper referrals via phone, mail, and email.
    • Demonstrate clear, organized, and effective verbal and written communication, tailored to the needs of different audiences.
  2. Call Management and Performance
    • Maintain individual and departmental goals such as call quality, average call handle time, service level, and other key performance indicators.
    • Ensure metrics like abandonment rate and average speed of answer are met or exceeded.
  3. Feedback and Problem Resolution
    • Provide valuable feedback to management on identified issues and trends that may impact the patient-client experience.
    • Assist with the resolution of these issues, ensuring a smooth experience for all parties involved.
  4. Confidentiality and Compliance
    • Uphold the confidentiality of patient diagnostic and treatment information, adhering to HIPAA guidelines.
    • Provide additional support as needed, including eScreen and UDS (urine drug screen) assistance.
  5. Flexibility and Adaptability
    • Show flexibility in response to changes in work volume, scheduling, and client service demands.
    • Be prepared to meet the needs of both internal and external customers.

Core Competencies:

  • Genuine and Caring Communication
    Make each customer feel informed, understood, and valued through sincere and positive interactions.
  • Team Player
    Collaborate effectively, contributing valuable ideas and feedback, while reliably meeting commitments.
  • Driven and Focused
    Maintain focus and energy, meeting challenges head-on to ensure goals are completed successfully.

For more information and to apply, visit MedExpress.

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Sales Associate / Entry Level for ClearOne Advantage

Posted on 09/30/2016 by | Comments Off on Sales Associate / Entry Level for ClearOne Advantage

Sales Associate (Entry Level) at ClearOne Advantage, Baltimore, MD

ClearOne Advantage, based in Baltimore, MD, is looking for an entry-level Sales Associate to join their growing team. This position offers a dynamic work environment with the opportunity for remote work after 90 days. The company specializes in assisting clients with their financial solutions, and this role plays a crucial part in supporting that mission.

Responsibilities

As a Sales Associate, you will:

  • Handle inbound calls and applications from potential clients using SEM, SEO, and PPC marketing channels.
  • Assist clients by gathering information on their financial situation and offering tailored solutions, including enrollment in the company’s programs.
  • Provide accurate financial analysis to customers.
  • Maintain a consultative relationship with customers throughout the process.
  • Qualify and educate clients on the benefits of the company’s financial solutions.
  • Execute orders using the company’s CRM system.

Qualifications

To succeed in this role, you will need:

  • Ability to multi-task and work in a fast-paced environment.
  • Strong computer literacy, particularly with CRM systems and Microsoft Office Suite (Word, Excel, Outlook).
  • Self-motivation and the ability to work independently.
  • A BA/BS degree or equivalent is preferred, but not required.
  • Prior experience in maintaining and developing accounts is a plus.

Perks and Benefits

ClearOne Advantage offers a comprehensive benefits package that includes:

  • Base salary with uncapped monthly commission.
  • 40-hour work week with opportunities for weekly incentives and contests.
  • A casual work environment located at the waterfront in the Canton Crossing Tower.
  • Eligibility to work from home after 90 days.
  • Full benefits including medical, dental, and vision coverage.
  • Paid time off (vacation, sick leave, floating) and paid holidays.
  • 401(k) eligibility.

To learn more about this opportunity and to apply, visit ClearOne Advantage.

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Human Resources Call Center Representative for Sunrise Senior Living

Posted on 09/30/2016 by | Comments Off on Human Resources Call Center Representative for Sunrise Senior Living

Human Resources Call Center Representative at Sunrise Senior Living (San Francisco, CA)

Sunrise Senior Living is seeking a Human Resources Call Center Representative to provide essential support to their community team members. Based in San Francisco, this position involves handling a range of HR-related inquiries and ensuring smooth communication within the organization. The role is well-suited for individuals with strong interpersonal and problem-solving skills.

Key Responsibilities

The position includes several important tasks, such as:

  • Handling Inquiries: Responding to phone calls and emails regarding various HR matters, such as policies, compliance with federal and state regulations, and required screenings like background checks and drug screens.
  • Policy Resource: Acting as a knowledgeable resource on HR policies, employee relations, required training, workers’ compensation, and other HR-related compliance issues.
  • Issue Escalation: Assisting in escalating concerns related to employee relations, payroll, and benefits to the appropriate HR or Payroll team members.
  • Employee Relations Support: Providing guidance to managers on investigations, disciplinary actions, and termination processes, while escalating matters to Regional HR Managers as necessary.
  • Rehire Approvals: Approving rehire requests in accordance with established company policies and guidelines.

This role requires a proactive approach to problem-solving and a strong understanding of HR compliance and employee relations.

For more details and to apply, visit the Sunrise Senior Living website.

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Administrative Assistant for Matrix Medical Network

Posted on 09/30/2016 by | Comments Off on Administrative Assistant for Matrix Medical Network

Administrative Assistant Position at Matrix Medical Network – Tampa, FL

Matrix Medical Network is seeking a dedicated Administrative Assistant to join their team in Tampa, Florida. Matrix focuses on bringing healthcare to underserved populations and driving innovations in health technologies. This role provides essential administrative support to the Regional Directors, helping to meet critical deadlines in a fast-paced environment.

Key Responsibilities

The Administrative Assistant will handle various tasks, ensuring efficient operation and communication across the department. Core responsibilities include:

  • Managing Communication
    • Screen, prioritize, and respond to a high volume of calls and emails.
    • Escalate non-routine issues to management as needed.
  • Meeting Coordination
    • Schedule and maintain a heavy meeting calendar.
    • Coordinate with internal and external stakeholders.
  • Project Management
    • Handle diverse administrative projects, ensuring timely and high-quality results.
    • Prepare executive correspondence, presentations, reports, and spreadsheets.
  • Expense and File Management
    • Review and process expense reports.
    • Manage department files and maintain internal systems.
  • Additional Duties
    • Support ACES scheduling applications.
    • Coordinate Preceptor training schedules, including travel arrangements.
    • Manage onboarding processes and schedules for new providers and preceptors.
    • Update SharePoint sites and maintain NP profiles.
    • Collect and distribute submissions for the Recognition Program and Provider Feedback Forms.
    • Distribute Care Management Referrals as per company guidelines.

This position offers an opportunity to contribute to the evolving field of healthcare administration while supporting key leadership teams.

Qualifications

Candidates should possess strong organizational and communication skills, with the ability to manage multiple priorities in a fast-paced environment. Proficiency in Microsoft Office, scheduling software, and communication platforms is highly desirable.

Interested applicants can learn more and apply at:
Matrix Medical Network Careers

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