Automation Support Assistant for NCL Corporation

 

Job Opportunity: Automation Support Assistant at NCL Corporation

Location: Miami, FL

Company: NCL Corporation

Role Overview: NCL Corporation is seeking an Automation Support Assistant to join their team in Miami, FL. This role involves providing comprehensive support to customers navigating the NCL.COM platform, ensuring a smooth and positive experience for all guests.

Key Responsibilities:

  • Customer Assistance:
    • Handle incoming calls from customers needing help with NCL.COM.
    • Assist guests with creating online accounts and resetting passwords.
    • Guide guests through online check-in, electronic cruise documents, shore excursions, and amenities.
  • Troubleshooting:
    • Identify and resolve system issues for guests.
    • Escalate unresolved issues to the appropriate next level.
  • Guest Interaction:
    • Maintain patience and consistency during troubleshooting to ensure guest satisfaction.
    • Adhere to required call handling behaviors and metrics.
  • Reservations Support:
    • Provide support for reservations as needed.
  • Quality Assurance:
    • Implement corrective actions based on quality observations.
  • Team Collaboration:
    • Exhibit teamwork, integrity, and respect to foster a trusting work environment.
  • Additional Duties:
    • Perform other job-related tasks as assigned.

Qualifications:

  • Education:
    • High school diploma or equivalent.
  • Experience:
    • Proficiency in computer and internet use.
    • Previous call center experience is preferred.

NCL Corporation values a collaborative and respectful work environment and seeks individuals who demonstrate these qualities.

For more information and to apply, visit NCL Careers.

This Automation Support Assistant role at NCL Corporation offers a great opportunity for individuals with strong customer service and technical skills. If you meet the qualifications and are interested in joining a dynamic team, consider applying today.

 

AppleCare College Program at Virginia Tech for Apple

AppleCare College Program at Virginia Tech

Position Overview

Apple is seeking enthusiastic and dedicated students at Virginia Tech for their AppleCare College Program in Blacksburg, VA. This unique opportunity allows students to gain valuable experience while providing top-tier support to Apple customers.

Key Responsibilities

As a member of the AppleCare College Program, you will:

  • Troubleshoot various Apple devices and software.
  • Ensure an exceptional customer experience that aligns with Apple’s standards.
  • Adapt your communication style to suit different customer needs.
  • Manage multiple applications simultaneously.
  • Follow a set schedule while working from home.

Key Qualifications

To qualify for this program, candidates must:

  1. Enrollment Requirement: Be enrolled at Virginia Tech for at least two semesters or four quarters.
  2. Technical Skills: Experience with iOS, smartphones, tablets, Macs, or PCs is advantageous.
  3. Adaptability: Flexibility in communication and approach.
  4. Multi-tasking: Ability to manage several applications concurrently.
  5. Work Discipline: Capability to work from home effectively.
  6. Training Commitment: Complete 9 weeks of online training on a fixed schedule, which may include weekends.
  7. Availability: Work up to 40 hours per week during the winter holiday break, based on business needs.
  8. Pre-employment Requirements: Pass a pre-employment assessment and criminal background check.
  9. Typing Skills: Meet a minimum typing speed of 35 WPM while conversing with customers.

At-Home Requirements

Candidates must have:

  • A quiet, private, and secure workspace with an ergonomic chair and desk.
  • High-speed internet service (minimum 5 Mbps download and 1 Mbps upload) from a reliable provider.

How to Apply

For more details and to apply, visit Apple Jobs.

This is a fantastic opportunity to join a globally recognized brand and develop your skills while studying at Virginia Tech. Apply now before the positions are filled.

Crop Insurance Adjuster AR for ProAg

Crop Insurance Adjuster in Jonesboro, AR

Company: ProAg
Location: Jonesboro, AR

ProAg is seeking a Crop Insurance Adjuster for its Jonesboro, AR location. This role involves a variety of responsibilities essential for effective claims management and customer service.

Key Responsibilities

Essential Functions:

  • Field Inspections:
    • Perform field inspections
    • Read maps and aerial photos
    • Measure fields and inspect storage bins
    • Discuss findings or crop losses with producers
  • Claims Handling:
    • Exercise independent judgment in managing complex and non-routine claims
    • Escalate problematic claims to the Area Claims Supervisor
  • Communication:
    • Convey regulations and interpretations to claimants, agents, and industry professionals
    • Articulate the company’s position on industry topics, including the development of new specialty crops
  • Workload Management:
    • Efficiently manage claim workload
    • Provide excellent customer service
    • Adhere to ProAg performance standards, including regular communication with insureds and professional daily business conduct
  • Fact-Finding:
    • Determine the cause and percentage of loss through fact-finding
  • System Usage:
    • Properly use ProAg systems (ProAgWorks, Fieldworks) to record and transmit loss information
  • Regulation Knowledge:
    • Maintain knowledge of RMA rules and regulations, as well as ProAg procedures for MPCI, Crop Hail, and Federal Crop Insurance regulations
  • Training:
    • Attend training sessions at State, Regional, or National levels as directed

For more information and to apply, visit ProAg Careers.

CLS Associate for Kemin Industries Inc

CLS Associate Position at Kemin Industries Inc.

Location: Des Moines, IA 50317 (Gray’s Woods area)

Kemin Industries Inc. is seeking a highly motivated individual for the position of CLS Associate. This unique role offers the opportunity to work with state-of-the-art instrumentation, analyzing multiple target analytes at exceedingly low levels in complex matrices. The ideal candidate will be passionate about analytical chemistry and eager to tackle challenging projects.

Key Responsibilities

Sample Preparation and Analysis:

  • Conduct various sample preparations and analyses using advanced instrumentation, including HRGC/HRMS, APGC-MS/MS, LC-MS/MS, and GC/MS/MS.
  • Calibrate, troubleshoot, and maintain instruments to ensure optimal performance.

Method Development and Data Management:

  • Research, develop, and validate new analytical methods.
  • Create, review, and release analytical data test reports.
  • Assist customers in interpreting analytical results.

Documentation and Compliance:

  • Write and revise standard operating procedures (SOPs) and work instructions.
  • Prepare reagents, samples, and standards according to established SOPs.
  • Maintain meticulous records as directed by the Laboratory Information Management System (LIMS) workflow.

Quality Assurance and Efficiency:

  • Participate in proficiency testing programs.
  • Initiate corrective actions and investigate root causes of non-conformances.
  • Maximize sample throughput to enhance efficiency and reduce turnaround time.

Scientific Contribution:

  • Prepare and present scientific findings at meetings and conferences.

Qualifications and Skills

  • Strong background in analytical chemistry.
  • Experience with high-resolution and mass spectrometry instrumentation.
  • Ability to develop and validate new analytical methods.
  • Excellent problem-solving skills and attention to detail.
  • Strong written and verbal communication skills for preparing reports and presenting findings.

How to Apply

Interested candidates can learn more about this position and apply at Kemin Industries. Jobs fill quickly, so prompt application is encouraged.

This role at Kemin Industries Inc. offers a distinctive opportunity for professional growth in a dynamic and innovative environment.

Administrative Assistant for Entera Health

Job Opportunity: Administrative Assistant at Entera Health in Nashville, TN

Entera Health is seeking a dedicated and detail-oriented Administrative Assistant to join their team in Nashville, TN. This role involves the management and coordination of virtual programs, as well as tracking and monitoring field activity. The ideal candidate will have strong organizational skills and the ability to manage multiple tasks effectively.

Key Responsibilities

Management and Coordination of Virtual Programs

  • Program Details and Invitations
    • Receive, organize, and distribute virtual program details.
    • Issue invitations to the field sales force.
  • Program Updates
    • Manage changes in program times or dates.
    • Ensure timely updates are communicated via Outlook.
  • Program Close-Out
    • Ensure Territory Managers complete close-out tasks via Smartsheet.
    • Validate submitted information against Plan 365 reports.
  • Contest Rankings
    • Manage rankings for the “Virtually There” contest.
  • Monthly Reports
    • Complete and submit monthly close-out reports to the Marketing Department.
    • Send reminders for upcoming programs to the field sales force.
  • Activity Tracking
    • Track Territory Manager activity in Virtual Programs.
    • Send monthly updates to Region Managers.

Tracking and Monitoring of Field Activity

  • Audits and Compliance
    • Conduct audits of Territory Manager activities.
    • Track and report areas of non-compliance.
    • Report audit outcomes to the SVP Sales.
  • Database Management
    • Manage activity and outcomes database via Smartsheet.
  • Weekly Reports
    • Manage and report weekly Region Manager activity via Smartsheet to the SVP of Sales.

Job Qualifications

  • Education
    • Associate’s degree or equivalent preferred.
  • Experience
    • Minimum of 2-4 years of related experience and/or training.
    • Equivalent combinations of education and experience will be considered.

For more information and to apply, visit Entera Health.

This opportunity is ideal for those with a strong background in administrative support and a keen eye for detail. Entera Health offers a dynamic environment where your skills in organization and coordination will be highly valued. Apply now to join their team.

Inbound Customer Service Agent for Xerox

Inbound Customer Service Agent Position at Xerox – Bolingbrook, IL

Xerox, a leader in the industry, is seeking an Inbound Customer Service Agent for their Bolingbrook, IL location. This role is ideal for individuals who enjoy assisting others and thrive in a customer service environment. The company offers attractive benefits and monetary incentives, making it a great place to grow your career.

Job Description

As a Customer Care Assistant in a call center setting, you will support customers with their accounts. This role requires proficiency in navigating multiple computer applications swiftly and accurately.

Key Responsibilities

  • Customer Support: Work with customers to resolve inquiries and provide troubleshooting assistance.
  • Professionalism: Maintain a high level of world-class customer service and professionalism to a diverse customer base.
  • Product Recommendations: Suggest products that best meet customer needs.
  • Feedback Implementation: Accept and implement coaching and feedback to achieve individual and team performance goals.
  • Document Interpretation: Read and interpret documents accurately.

Required Skills

  • Proficiency in navigating multiple computer applications.
  • Strong ability to resolve customer inquiries.
  • Capability to provide troubleshooting assistance.
  • Openness to coaching and feedback for performance improvement.
  • Excellent customer service skills.
  • Ability to interpret and understand various documents.

How to Apply

For more information and to apply, visit the Xerox careers page.

Take the next step in your career with Xerox.

Administrative Assistant for BenyVen Construction

Administrative Assistant Position at BenyVen Construction in McAllen, TX

BenyVen Construction is seeking a dedicated Administrative Assistant to join their team in McAllen, TX. This full-time position offers a blend of administrative duties and opportunities to work from home.

Key Responsibilities

The Administrative Assistant will handle a variety of tasks including:

  • Answering and directing phone calls
  • Organizing and scheduling meetings and appointments
  • Maintaining contact lists
  • Producing and distributing correspondence memos, letters, faxes, and forms
  • Assisting in the preparation of regularly scheduled reports
  • Developing and maintaining a filing system
  • Ordering office supplies
  • Booking travel arrangements
  • Submitting and reconciling expense reports
  • Providing general support to visitors

Requirements

Candidates should possess the following qualifications:

  • Proven experience as an administrative assistant or in a related role
  • Knowledge of office management systems and procedures
  • Excellent time management skills and the ability to multitask and prioritize work
  • Strong attention to detail and problem-solving skills
  • Excellent written and verbal communication skills
  • Strong organizational and planning skills
  • Proficiency in MS Office

Work-from-Home Opportunity

This role allows for the flexibility of working from home. Candidates must have:

  • A personal computer
  • Printer
  • Scanner
  • Reliable internet connection

Application Details

  • Job Type: Full-time
  • Salary: $7.25 per hour

Interested candidates are encouraged to contact Benny for an interview at (956) 212-5656. For more information and to apply, visit the job listing.

BenyVen Construction values dedicated professionals and offers a supportive work environment for its team members.

Virtual Client Service Representative for KMC Logistics

Virtual Client Service Representative – KMC Logistics, Auburn, AL

KMC Logistics, based in Auburn, Alabama, is seeking a Virtual Client Service Representative. This role offers the opportunity to work remotely, avoiding the daily commute, while contributing to a dynamic team. KMC Logistics values ongoing training, teamwork, and flexibility, aiming to cultivate a positive work environment.

Responsibilities

As a Virtual Client Service Representative, you will be responsible for a variety of tasks essential to the company’s operations:

  • Daily Communication: Contact assigned clients on a daily basis to ensure their needs are met.
  • Client Outreach: Make 750 calls per month to individuals seeking automobile transportation services.
  • Conversion Goals: Maintain a conversion rate of 5% or higher.
  • Contract Management: Write and review contracts with clients and shippers, ensuring clarity and accuracy.
  • Service Explanation: Use consultative selling techniques to explain KMC Logistics’ services to potential clients.
  • Warm Calling: Utilize leads provided by the company to engage with potential clients professionally.

Requirements

To be considered for this role, candidates must meet the following qualifications:

  1. Location: Must reside within a 60-mile radius of the local site office.
  2. Education: High School Diploma or General Education Degree (GED).
  3. Technical Skills:
    • Proficiency in Microsoft Office Suite.
    • Ability to navigate and utilize multiple cloud-based systems daily.
  4. Communication Skills:
    • Speak professionally while representing KMC Logistics.
    • Effectively use warm calling techniques.

Benefits

KMC Logistics offers a range of benefits designed to support employee well-being:

  • Health Coverage: Eligibility for health, dental, and vision insurance after 90 days of satisfactory employment.
  • Flexible Work Schedule: After completing training, employees can select from one of four flexible work schedules.
  • Telework Environment: Work from home, avoiding the hassle of morning and evening traffic.

For more information and to apply, visit the KMC Logistics website.

 

Data Entry Specialist for Kimco Services

Data Entry Specialist Position at Kimco Services in Buckhead, GA

Kimco Services is seeking a Data Entry Specialist for a part-time, work-from-home opportunity based in Buckhead, GA. This role requires a candidate who resides locally in the Atlanta area and is available to work 20-30 hours per week, including nights and weekends.

Key Responsibilities:

  • Maintain and update customer and account information in the company database.
  • Compile and sort data to prepare it for computer entry.
  • Utilize advanced skills in Microsoft Excel, including frequent use of formulas, to manage and process data.

Requirements:

  • Location: Must live in the Atlanta, GA area.
  • Training: Must be able to attend two weeks of training at the company’s Atlanta office.
  • Education: GED or High School Diploma required.
  • Skills: Proficiency in Microsoft Excel is essential.

Additional Information:

  • Benefits: This position offers medical insurance.
  • Screening Requirements: Candidates must pass a drug screen, criminal background check, and other pre-employment screenings.

Kimco Services is an Equal Opportunity Employer committed to creating a diverse and inclusive work environment.

For more details and to apply, visit Kimco Services.

 

Retention Specialist for Trupanion Inc

Job Opportunity: Retention Specialist at Trupanion Inc. in Seattle, WA

Overview

Trupanion Inc. is seeking a Retention Specialist to join their team in Seattle, WA. This role is designed for someone who thrives on building relationships and delivering solutions that keep pets protected. As a Retention Specialist, you’ll be the frontline voice of Trupanion, handling inbound customer calls and working towards finding the best outcomes for pet owners. Your success will be measured by your individual performance, with the opportunity to earn monthly bonuses when goals are met or exceeded.

Key Responsibilities

  • Handle inbound customer calls, providing solutions to retain pet protection plans.
  • Focus on meeting and exceeding performance goals, which are linked to bonus opportunities.
  • Contribute to the overall mission of helping pets live longer and healthier lives.

Qualifications

The ideal candidate should have:

  • Experience: At least 1 year of experience in retention or account management within a high-volume sales environment.
  • Technical Skills: Proficiency in Microsoft Office applications, including Outlook, SharePoint, and Dynamics CRM.
  • Typing: A minimum typing speed of 35 words per minute.
  • Licensing: A Property and Casualty license in Washington State is preferred. A $500 signing bonus is offered for licensed candidates, or Trupanion provides coursework and paid study time to pass the licensing exam within three weeks of starting.
  • Work Environment: Comfort working in an office setting that includes pets.

Essential Skills

  • Strong verbal and written communication skills.
  • Results-driven with the ability to multitask effectively.
  • Quick learner, adaptable to a fast-paced and ever-changing environment.
  • Bilingual fluency in Spanish or Quebec French is a plus.

Benefits Package

Trupanion offers a comprehensive benefits package that includes:

  • Compensation: Non-exempt status with competitive pay, including an exceptional uncapped bonus program.
  • Health Coverage: Full medical, dental, and vision benefits at no cost to the employee.
  • Work-Life Balance: Paid time off, paid vacation, and a 5-week sabbatical after 5 years of service.
  • Office Perks: An open, casual, pet-friendly work environment with on-site childcare, free dog walking services, and free parking.
  • Stock Options: Employees are eligible for stock options as part of their compensation package.
  • Pet Benefits: Free pet health insurance for one dog or cat.
  • Volunteer Opportunities: Paid time off to volunteer at nonprofit organizations.

How to Apply

For more details and to apply, visit Trupanion’s career page.

This role is a great fit for someone who is passionate about pets and enjoys working in a dynamic, supportive environment.