Patient Care Coordinator / Customer Service for InformedDNA

Job Opportunity: Patient Care Coordinator / Customer Service at InformedDNA

Overview

InformedDNA, located in Saint Petersburg, FL, is seeking a Patient Care Coordinator to join their team. This role is crucial as the first point of contact for patients referred to their genetic counseling services. The position involves working closely with patients, providers, and clients to ensure a seamless registration and scheduling process.

Responsibilities

The Patient Care Coordinator will be responsible for:

  • Acting as the initial contact for patients
  • Collaborating with providers and clients throughout the registration and scheduling process
  • Ensuring that service goals are met efficiently

Key Skills and Qualifications

Ideal candidates should possess the following skills and qualifications:

  • Self-Direction: Ability to work independently with minimal supervision while adhering to standard operating procedures.
  • Empathy and Listening: Demonstrated empathy and excellent listening skills to support patient needs effectively.
  • Computer Proficiency: Strong skills in Microsoft Word and Excel; experience with Google applications is a plus.
  • Organization and Multi-tasking: Well-organized with the ability to manage multiple tasks simultaneously.
  • Motivation and Focus: Self-motivated with a focus on identifying opportunities for improvement.
  • Adaptability: Comfortable working in an evolving and lightly structured environment.
  • Regulatory Compliance: Experience in adhering to state and federal regulations.
  • Communication: Excellent communication skills for both individual and group settings.
  • Pressure Management: Ability to handle diverse tasks in a high-pressure environment.
  • Quality Service: Commitment to providing quality patient and customer services and recommending process improvements.
  • Positive Disposition: Maintain a balanced approach between work and personal life.

Application Information

Interested candidates are encouraged to apply promptly, as positions fill quickly.

For more information and to apply, visit InformedDNA’s Job Listing.

Medical Coder for AdvantEdge Healthcare Solutions

Join AdvantEdge Healthcare Solutions as a Medical Coder in Houston, TX

Job Overview

AdvantEdge Healthcare Solutions is seeking an experienced Pathology Coder for a full-time remote position. This role involves accurate and timely coding of all diagnoses and procedures for client charges.

Key Responsibilities

  • Conduct client audits for charges, documentation needs, and denials
  • Provide coding services through a computer-assisted vendor
  • Perform CPT and ICD-10 coding for advanced medical specialties
  • Offer coding services to high-profile clients
  • Communicate with clients about coding questions or documentation needs
  • Investigate and resolve coding denials

Experience and Qualifications

  • Minimum of 2 years of experience in Pathology Coding (professional services)
  • Experience with TelCore billing system preferred
  • ICD-10 Certification required
  • AHIMA or AAPC certification required
  • High school diploma or equivalent

Benefits and Application

AdvantEdge Healthcare Solutions offers a competitive salary and comprehensive benefits package. Interested candidates are encouraged to apply through the provided link.

Job Type: Full-time
Location: Remote (Houston, TX)

For more information and to apply, visit AdvantEdge Healthcare Solutions.

 

Inbound Property & Casualty Agent for Granada

Job Opportunity: Inbound Property & Casualty Agent for Granada

Granada is seeking dedicated individuals to join their team as Inbound Property & Casualty Agents. This position offers the flexibility to work from home while handling inbound sales calls for one of the top insurance brands.

Key Responsibilities

As an Inbound Property & Casualty Agent, you will:

  • Handle a steady flow of incoming calls from customers seeking insurance rate quotes.
  • Educate customers on policy features and options through a discovery analysis.
  • Make recommendations based on the customer’s needs.

Benefits of the Position

Working for Granada comes with numerous advantages:

  • Competitive hourly rate plus bonus.
  • No need for prospecting as all leads are inbound.
  • Benefit options including medical, dental, vision, life, and accident plans.
  • Company-paid Non-Resident Licensing based on tenure.
  • Savings on gas and stress-free commute by working from home.

Required Qualifications

To be considered for this role, you need:

  • A current and valid 220 Property & Casualty license in your home state.
  • A computer meeting company specifications.
  • High-speed cable or FIOS internet connection.
  • Strong work ethic, self-motivation, and experience in call centers or auto insurance sales.
  • Ability to successfully complete a background check.
  • Residency in one of the following states: Arizona, Colorado, Florida, Georgia, Nevada, or Texas.

How to Learn More

For further details, visit Granada’s Indeed Page or their official website.

This is a unique opportunity to join a supportive and dynamic company while enjoying the convenience of working from home.

Customer Service Representative for Your Mechanic

Customer Service Representative at Your Mechanic

Position Overview

Your Mechanic is seeking a dedicated Customer Service Representative to provide exceptional support to customers and fleet partners. This role involves engaging with clients via phone, email, and chat/text in a fast-paced environment, ensuring a high-quality experience for all parties involved.

Responsibilities

  • Deliver top-tier service and support through various communication channels.
  • Address and resolve issues faced by customers and partners thoughtfully.
  • Act as an advocate for customers and fleet partners by relaying feedback and suggesting service improvements.

Requirements

  1. Experience
    • 1-2 years in customer service.
    • Phone support experience is required; email and chat support experience is a plus.
  2. Availability
    • Full-time position with 40 hours per week.
    • Must be available between 6 am and 5 pm Pacific Standard Time.
  3. Skills and Attributes
    • Passion for the automotive industry is advantageous.
    • Strong time management skills and attention to detail.
    • Ability to multi-task effectively.
    • Tech-savvy, with experience in Mac and iOS.
    • Positive attitude and a passion for success.
    • Excellent typing skills (50+ WPM).
  4. Education
    • College degree or equivalent work experience.

How to Apply

Interested candidates are encouraged to apply promptly, as positions fill quickly. For more information and to submit an application, visit Your Mechanic’s page.

Customer Service Representative

Join TeleTech: A Part-Time Seasonal Opportunity with Growth Potential

TeleTech, a global leader in business process outsourcing, is offering part-time seasonal positions that could transition into permanent roles. This is an excellent opportunity for individuals seeking flexible work schedules and career advancement.

Why Work at TeleTech?

TeleTech provides numerous benefits for its employees, including:

  • Flexible Work Schedule: Work 20-30 hours per week based on your availability.
  • Casual Dress Code: Wear what makes you comfortable, whether it’s pajamas, jeans, or yoga pants.
  • Career Advancement Opportunities: Grow within the company.
  • Employee Rewards and Discounts: Enjoy various perks as a TeleTech employee.
  • Continuous Training & Coaching: Benefit from ongoing professional development.

Responsibilities

As a part-time seasonal employee, you will:

  • Engage with customers via phone, email, and other media.
  • Provide exceptional customer service or sales support.
  • Work from the comfort of your home, ensuring a quiet environment for effective communication.

Application Process

To apply, follow these steps:

  1. Submit your application.
  2. Check your email for instructions on the next steps, including a computer compatibility test.

Requirements

Applicants must meet the following criteria:

  • Education: High school diploma or GED required; higher degrees are a plus.
  • Experience: At least six months of customer service or sales experience.
  • Technical Requirements:
    • Own a Windows-based desktop or laptop (Macs are not compatible).
    • Reliable internet connection.
    • A dedicated telephone (landline or cell phone) for work communication.
    • A quiet, dedicated workspace at home.
  • Other Requirements:
    • Be 18 years of age or older.
    • Willingness to undergo a background check and, if necessary, a drug test.

Location Restrictions

Please note that this role is not available for residents of the following locations:

  • California (CA), Maine (ME), Maryland (MD), New Jersey (NJ), Rhode Island (RI), Wisconsin (WI), Oregon (OR), Washington (WA), New York (NY), Connecticut (CT), Massachusetts (MA), Vermont (VT), Hawaii (HI), Alaska (AK), Washington DC (DC), Chicago, Illinois (IL), or the Virgin Islands.

About TeleTech

TeleTech is renowned for helping organizations worldwide manage and optimize customer relationships. With service delivery centers in 17 countries, TeleTech offers an enriching experience interacting with diverse clients and customers in nearly 30 languages. Daily, associates engage with over 3.5 million customers globally through various communication channels.

Stay Connected

Not ready to apply but want to stay updated on future opportunities? Join our Talent Network at TeleTech Talent Network.

Embark on a flexible and rewarding career journey with TeleTech today.

Inbound Customer Service Representative for CDS Global

Job Opportunity: Inbound Customer Service Representative at CDS Global in Boone, IA

CDS Global is seeking dedicated and skilled individuals for the position of Inbound Customer Service Representative. This role involves handling inbound calls and providing exceptional service to consumers in the magazine and products industry. Below is a detailed breakdown of the responsibilities, skills required, and training commitments for this position.

Responsibilities

As an Inbound Customer Service Representative, you will:

  • Respond to product and service inquiries
  • Process payments and update accounts
  • Upsell and cross-sell to customers globally
  • Consistently meet production standards

Required Skills

Technical Skills

  • Minimum typing speed of 25 wpm
  • Ability to navigate multiple PC screens and systems simultaneously

Communication Skills

  • Passionate about helping others
  • Maintain a pleasant tone, composure, and customer confidence
  • Proficient in reading, writing, and speaking English

Problem Solving Skills

  • Identify and anticipate customer needs
  • Prioritize work time effectively to meet productivity standards
  • Comfortably work under pressure

Customer Focus

  • Make customers feel valued and appreciated
  • Thrive in a fast-paced, team-oriented environment
  • Experience in customer service or working with people

Commitment

Candidates must complete mandatory training. Choose from the following options:

  1. Oct 31 – Dec 2: Monday – Friday, 4 pm – 9 pm
  2. Nov 7 – Dec 2: Monday – Friday, 8 am – 3 pm
  3. Nov 14 – Dec 9: Monday – Friday, 8 am – 3 pm

For more information and to apply, visit CDS Global.

Customer Service Representatives for GC Services

Join GC Services as a Customer Service Representative in Mesa, AZ

Position Overview

GC Services is seeking dedicated Customer Service Representatives to join their Mesa, AZ team. This role is ideal for individuals passionate about providing excellent customer service and looking to work from home.

Key Responsibilities

  • Handle Incoming Calls: Answer and manage incoming calls related to fulfillment products and other services.
  • Provide Solutions: Offer call completion and alternative solutions, ensuring customer satisfaction.
  • Professional Interaction: Maintain a courteous and business-like demeanor with all customer interactions.
  • Quality Service: Strive to resolve issues in accordance with client guidelines.
  • Administrative Tasks: Complete necessary paperwork for exceptions and other specific situations.
  • Additional Duties: Perform other assigned tasks as needed.

Work from Home Requirements

  1. Location: Must currently reside in the Phoenix metropolitan area.
  2. Workspace: Provide photos of a workspace free from interruptions, noise, and distractions.
  3. Internet: Minimum internet speed of 10 Mbps download and 5 Mbps upload; provide a speed test result from speedtest.net.
  4. Phone Line: Separate, analog phone line (Century Link) without call waiting or added features.
  5. Troubleshooting Skills: Basic skills for handling internet and phone outages.
  6. Residency Commitment: Agree to remain at your current address for at least 6 months.
  7. Meetings: Attend regular video conferences for team meetings and one-on-one coaching.
  8. Training: Participate in training hours from 8:00 AM to 4:30 PM, Monday to Friday, for 4 weeks.
  9. Skills and Education:
    • Excellent communication and strong interpersonal and organizational skills.
    • Flexibility to work a varying schedule and basic computer skills.
    • High school diploma, GED equivalent, or ability to obtain one within 6 months.
    • Six months of customer service experience; bilingual (Spanish/English) skills are a plus.
  10. Equipment Verification: GC Services may verify that your PC meets or exceeds the specified requirements.

For more details and to apply, visit GC Services.

Hedge Fund Back Office Consultant for Eagle Automated Solutions

Job Opportunity: Hedge Fund Back Office Consultant

Company: Eagle Automated Solutions
Location: San Francisco Bay Area, CA
Type: Part-time

Job Overview

Eagle Automated Solutions is seeking a Hedge Fund Back Office Consultant to join their team. This role is ideal for individuals with a strong technical background and a solid understanding of stock market data.

Responsibilities

  • Technical Skills:
    • Proficiency in SQL and Excel, including creating Pivot tables and performing data aggregations and comparisons.
  • Stock Market Knowledge:
    • Understanding of financial instruments, including the difference between tickers and CUSIPs, and Equities and Bonds.
    • CFA certification is preferred.
  • Attention to Detail:
    • Ability to code and test work thoroughly to ensure accuracy.
  • Customer Support:
    • Handle email and phone interactions with clients, ensuring high-quality service.
  • Availability:
    • Generally available during US market hours with some on-call coverage.
    • Must not have a full-time job; suitable for those with flexible part-time roles.
  • Home Office Setup:
    • Must have a reliable and fully functional home office.

Qualifications

  • Education: Bachelor’s degree required.
  • Technical Skills:
    • Proficiency in SQL, Excel, and SSRS.
  • Experience:
    • Background in stock market data and financial services.
  • Attention to Detail:
    • Provide examples of meticulous work and attention to detail.

How to Apply

Interested candidates should send an email with their resume and a cover letter. The cover letter should highlight:

  • Full scope of technical skills, particularly in SQL, Excel, and SSRS.
  • Experience with stock market data.
  • Examples demonstrating extreme attention to detail.

Keywords: Financial Analyst, consulting, hedge funds, financial services, data analysis, SQL, databases, Excel, stock market, part-time, work from home, home office

For more information, visit Eagle Automated Solutions.

HR Consultant for PEO HR Services / Infiniti HR

HR Consultant Opportunity with Infiniti HR in Connecticut

Infiniti HR, a premier provider of PEO HR services, is seeking an experienced HR Consultant to join their team in Connecticut. This role requires a dedicated professional to manage and consult a diverse client base on labor law compliance and employee management best practices.

Key Responsibilities

  • Client Consultation: Serve as the primary HR contact for assigned clients, offering regular advice on labor law compliance and best practices in employee management.
  • Employee Coaching: Guide clients through resolving employee challenges, including performance management, corrective action, and terminations.
  • Collaboration: Work closely with the Chief Inspiration Officer (CIO) and strategic partners to ensure service standards are met, proposing enhancements where necessary.
  • Document Customization: Use proprietary templates to tailor HR documents for clients, including Employee Handbooks and Job Descriptions.
  • Activity Tracking: Maintain logs and tracking tools to document client service activities effectively.

Qualifications

  • Educational Background: PHR certification or a Bachelor’s degree in HR or a related field.
  • Experience: At least 2 years of HR consulting experience, preferably in a co-employer, multi-state environment.
  • Professional Membership: Current member of the Society for Human Resource Management (SHRM).
  • Knowledge Base: Strong understanding of federal and state labor laws, particularly in NY, NJ, and CT, along with basic HR best practices.
  • Technical Proficiency: Highly skilled in using online, cloud-based environments and advanced in Microsoft Office, especially Word, as well as Google Drive, Docs, and Sheets.
  • Home Office Setup: Consistent access to a smartphone and a computer with high-speed internet, capable of running Microsoft Office programs.
  • Work Environment: Proven ability to work productively from a home office with minimal distractions and a flexible schedule.
  • Sales Experience: Business-to-business sales experience is preferred, with demonstrated skills in client development, relationship building, and presentations.

For more information and to apply, visit Infiniti HR.

Telephonic RN Care Manager for ComplexCare Solutions Inc

Job Listing: Telephonic RN Care Manager

Company: ComplexCare Solutions, Inc.
Location: Connecticut

Job Description:

The Telephonic RN Care Manager will be responsible for the following duties:

  • Care Management: Perform care management as trained by ComplexCare Solutions.
  • Barrier Identification: Identify and act upon barriers to care using appropriate community and CCS resources, including social workers, DME, homecare, etc.
  • Hospitalization Reduction: Utilize care management to reduce hospitalization and readmission rates.
  • Adherence to Policies: Follow CCS policies & procedures and best practices, including:
    • Documentation: Assessments and reassessments of body systems, environment, social, behavioral, financial, and functional abilities.
    • Discharge Planning: Develop and implement discharge plans.
    • Productivity Standards: Connect with 8 members a day.
    • PHV Visits: Conduct visits within 48-72 hours of discharge.
  • Enrollment Assessments: Conduct enrollment assessments of assigned patients, including evaluation of physiological, psychosocial, environmental, financial, and health-related behavior domains.
  • Care Planning: Establish a plan of care with patients, providers, and payers, continuously reassessing cost-efficient and appropriate levels of care.
  • Team Collaboration: Enhance communication and collaborative relationships with multidisciplinary healthcare team members.
  • Continuity of Care: Emphasize continuity of care to reduce or eliminate fragmentation, duplication, and gaps in the treatment plan.
  • Patient Advocacy: Act as a patient advocate, protecting privacy and confidentiality issues.
  • Patient Education: Provide patient education, monitor health needs, and coordinate community resources.
  • Risk Prevention: Prevent adverse patient occurrences when possible and intervene quickly to minimize poor outcomes.
  • Patient Empowerment: Facilitate patient empowerment and quality of life by promoting educated, independent patient choice on all aspects of care.
  • Quality Review: Collect quality review data to support outcome measurements.
  • Resource Knowledge: Maintain a comprehensive working knowledge of community resources, payer requirements, and network services for the target population.
  • Health Promotion: Identify opportunities for health promotion and illness prevention.
  • Professional Development: Demonstrate accountability for professional practice by participating in educational programs to increase case management knowledge base and skill set.
  • Case Studies: Participate in practice case studies.

Education/Experience Requirements:

  • Licensure: Registered Nurse with current state licensure.
  • Experience: Minimum of 5 years in a case management, clinical, or discharge planning role; at least 1 year in case management preferred.
  • Medicare/Medicaid Experience: Experience with Medicare/Medicaid skilled visits within the last year.
  • Knowledge: Strong professional knowledge and experience in the adult population and chronic disease management.
  • Certification: Current CPR certification.
  • Driver License: Valid driver license.
  • Preferred Experience: OASIS experience within the last year.
  • Homecare: Homecare experience required.

For more details and to apply, visit ComplexCare Solutions.

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