Customer Service for Sounds True

Posted on 11/10/2016 by | Comments Off on Customer Service for Sounds True

Join the Sounds True Team: Customer Service Specialist Opportunity

Sounds True, a leading multimedia publisher specializing in spirituality and holistic living, is seeking a dedicated Customer Service Specialist. This part-time position offers the flexibility of working from home, with an average of 16 hours per week and potential for additional hours during peak periods. If you have a passion for providing exceptional customer support and have experience in online customer service, this role might be perfect for you.

Position Overview

Location: Louisville, CO 80027 (Work from Home)

Type: Part-Time (16 hours/week)

Work Schedule:

  • Office Day: Mondays
  • Remote: Nights and weekends

Key Responsibilities

  • Customer Support: Provide online support via email and chat, primarily for Sounds True’s online courses.
  • Primary Contact: Act as the main customer contact for online course-related inquiries.
  • Additional Projects: Assist with various customer service projects across different business divisions as needed.

Essential Duties

  • Engage with customers through online chat and email.
  • Manage and resolve customer inquiries related to online courses.
  • Support additional customer service initiatives within the company.

Required Skills and Abilities

  • Customer Service Experience: Previous experience in customer service, especially via phone or online chat, is highly preferred.
  • Product Knowledge: Familiarity with Sounds True products is beneficial for providing knowledgeable support.
  • Personality Traits: Must be upbeat, kind, patient, and positive with strong interpersonal skills.
  • Independence: Ability to work independently with limited supervision after training.
  • Time Management: Proficiency in prioritizing tasks and managing time effectively.
  • Organization: Strong organizational and follow-up skills with keen attention to detail.
  • Communication: Excellent written and verbal communication skills.
  • Technical Skills: Experience with Microsoft Office (Excel & Word), Gmail, Zendesk, LiveChat, and downloading digital media.
  • Equipment: Must have a personal computer and internet access.

Why Sounds True?

Sounds True is a unique workplace that values spirituality and holistic living. Joining this team means being part of a company that is dedicated to personal growth and well-being. The role offers a balance of in-office and remote work, providing flexibility while requiring dedication to customer satisfaction.

Application Information

If you are proactive, reliable, and confident in your ability to provide exceptional customer support, Sounds True encourages you to apply. Visit Sounds True on Indeed to submit your application. Act quickly, as opportunities like this tend to fill fast.

Explore a career that supports personal and spiritual growth while delivering outstanding customer service at Sounds True.

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Customer Service Representative for Telvista

Posted on 11/10/2016 by | Comments Off on Customer Service Representative for Telvista

Telvista Seeks Customer Service Representatives in Dallas, TX

Telvista is currently looking for dedicated Customer Service Representatives, also known as Fan Advocates, to join their team. This opportunity begins with a two-week training session at the Dallas Contact Center starting on November 18, 2016, before transitioning to a work-from-home role.

Job Responsibilities

Fan Advocates will have a crucial role in ensuring a positive customer experience. Key responsibilities include:

  • Customer Interaction: Handle inbound calls, emails, and chat communications from customers regarding orders, product inquiries, and other issues.
  • Problem Resolution: Take ownership of customer problems, ensuring they are resolved efficiently to deliver a satisfying experience.
  • Communication: Craft written responses through various communication channels, including email, chat, and trouble ticketing systems.
  • Data Protection: Maintain and protect customer data by documenting discussions, issues, and requests accurately.
  • Flexibility: Be available to work weekends, second shifts, and holidays as needed.

Requirements

To be considered for this role, candidates must meet the following criteria:

  • Education: High school diploma or equivalent.
  • Skills:
    • Intermediate proficiency in phone handling, typing, and computer navigation.
    • Strong problem-solving and follow-up skills.
    • Excellent verbal and written communication skills, including active listening, de-escalation techniques, and proper spelling and grammar.
    • Ability to communicate empathy effectively.
    • Strong attention to detail.
  • Environment: Ability to work in a fast-paced environment that values feedback at all levels.
  • Training: Willingness to participate and complete mandatory training.
  • Equipment: Own a desktop or laptop computer with a stable internet connection (no Wi-Fi or hotspots).

Why Join Telvista?

Telvista offers a dynamic work environment where employees can grow and develop their skills. Working from home provides flexibility, while the initial training ensures that representatives are well-prepared to handle customer inquiries and issues effectively.

For more information and to apply, visit Telvista on Indeed.

Take the next step in your career by joining the Telvista team, where customer service excellence is a priority.

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Clinical Transformation Consultant for Highmark Health

Posted on 11/09/2016 by | Comments Off on Clinical Transformation Consultant for Highmark Health

Clinical Transformation Consultant Opportunity at Highmark Health

Highmark Health is seeking a dedicated Clinical Transformation Consultant to join their team and drive provider practice transformation in West Virginia. This role is crucial in supporting various strategic care delivery models endorsed by the organization.

Key Responsibilities

Job Overview

The Clinical Transformation Consultant will:

  • Travel extensively (up to 75% or 3-4 days a week) to network providers in West Virginia.
  • Lead the day-to-day execution of projects and initiatives related to provider transformation and performance excellence.
  • Act as the primary catalyst for identifying and facilitating changes through industry-standard, evidence-based best practices aimed at achieving clinical operations excellence and optimal patient care outcomes.

Essential Responsibilities

  1. Consultative and Training Services
    • Provide hands-on consulting and training to network providers, including hospitals, primary care practices, specialty care practices, and ancillary providers.
    • Conduct baseline provider performance and practice analyses.
    • Perform gap assessments and team facilitation.
    • Develop transformation plans.
    • Foster collaborative relationships between care providers and suppliers.
    • Oversee the development of educational and process improvement tools to promote provider-specific goals.
  2. Field and Off-Site Training
    • Deliver consultative services through on-site fieldwork and various off-site training models such as webinars and video conferences.
  3. Project Implementation
    • Plan and facilitate the implementation of provider site-based projects and initiatives.
    • Oversee the acceleration and dissemination of best practice activities to ensure organizational alignment.

Qualifications

Candidates should be highly motivated individuals with a passion for improving healthcare delivery. Strong analytical, communication, and project management skills are essential for success in this role. The ability to travel frequently is also required.

Application

Interested candidates can learn more about this opportunity and apply by visiting Highmark Health Careers.

This position offers a unique chance to play a pivotal role in enhancing healthcare delivery and patient outcomes across West Virginia.

 

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Technical Support Representative for Utilant LLC

Posted on 11/09/2016 by | Comments Off on Technical Support Representative for Utilant LLC

Technical Support Representative at Utilant LLC in Buffalo, NY

Utilant LLC, a forward-thinking software company in Buffalo, NY, is on the lookout for a Technical Support Representative. Utilant specializes in providing cutting-edge software solutions tailored for the insurance industry, aiding both residential and commercial sectors.

About Utilant LLC

  • Industry Focus: Insurance software applications
  • Products:
    • Inspection data capture and distribution for underwriting decisions
    • Sketching software for real estate appraisers and insurance inspectors
  • Location: The newly renovated Foundry Building on Elmwood Avenue

Key Responsibilities

The role involves a variety of tasks central to the support and enhancement of Utilant’s software offerings:

  • Troubleshooting and resolving technical issues
  • Providing customer service with a strong focus on communication and follow-up
  • Assisting users with remote software guidance and support
  • Customizing applications for a global customer base

Required Skills and Experience

Successful candidates will bring:

  • Experience:
    • Minimum of 2 years in a technical support or customer service role
    • Hands-on troubleshooting and technical problem-solving
    • Familiarity with remote assistance software and technologies
  • Technical Proficiency:
    • Competence with cellular technology, internet, and multiple computing platforms
    • Proficiency in Microsoft Word, Excel, Outlook, Gmail, and Google Drive
  • Communication:
    • Strong verbal and written communication skills
    • A customer service-oriented attitude

Preferred Qualifications

  • Education: Degree in a related field with at least 1 year of relevant experience
  • Desirable Experience: Prior technical support experience is highly valued

Why Work at Utilant?

Utilant offers a range of benefits designed to promote a balanced and rewarding work environment:

  1. Flexible Schedule: Adaptable working hours to suit your lifestyle
  2. Health Benefits: Employee-paid medical and dental insurance
  3. Retirement Plan: Auto-vested 401k with company match
  4. Work-from-Home: Opportunities to work remotely
  5. Work Hours: A standard 35-40 hour work week
  6. On-Site Amenities:
    • Gym facilities
    • Free snacks and parking
  7. Company Culture:
    • Friday company-paid lunches
    • Casual tech-type atmosphere

Professional Growth

Utilant’s consistent growth translates into ample opportunities for professional and developmental growth within the company.

How to Apply

If you are a motivated individual with a passion for technical support and customer service, Utilant encourages you to apply. Interested candidates should submit their applications, including a cover letter and resume, through the online application portal at www.hrmdirect.com.

Location Requirement: Candidates must be currently qualified to work in the U.S. as sponsorship is not available.

This opportunity is ideal for individuals seeking a dynamic and supportive work environment in Buffalo, NY. Utilant is eager to meet potential candidates who are ready to contribute to their innovative team.

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Reservation Sales Agent, Princess Cruises

Posted on 11/09/2016 by | Comments Off on Reservation Sales Agent, Princess Cruises

Reservation Sales Agent at Princess Cruises

Princess Cruises is seeking motivated individuals to join their team as Reservation Sales Agents. This work-at-home position, available to residents of Washington state, involves providing exceptional customer service to travel agents and customers. Interested applicants can apply online at cruisetalent.csod.com.

Key Responsibilities

Reservation Sales Agents at Princess Cruises play a crucial role in ensuring customer satisfaction. Responsibilities include:

  • Inbound Call Management: Handle 50-100 calls per day from travel agents and customers, providing information and resolving inquiries.
  • Product Knowledge: Utilize training to communicate details about Princess Cruises’ offerings effectively.
  • Problem-Solving: Address customer needs, resolve discrepancies, and modify reservations as needed.
  • Daily Operations: Spend the workday seated at a computer, typing, and assisting customers via phone.

Essential Requirements

The ideal candidate will possess the following qualifications:

  • Educational Background: High school diploma or equivalent.
  • Experience: At least one year in customer service or sales; call center or telephone sales experience preferred.
  • Communication Skills: Strong verbal and written interpersonal skills.
  • Technical Proficiency: Familiarity with computer business applications and reservation systems.
  • Organizational Abilities: Capable of multitasking and meeting deadlines under pressure.
  • Age and Location: Must be at least 18 years old and reside in Washington state.

Comprehensive Benefits

Princess Cruises offers a robust benefits package, including:

  • Time Off: 8 paid holidays, paid vacation, and sick time.
  • Travel Perks: Generous cruise and travel privileges for employees and their families.
  • Health Plans: Comprehensive medical, dental, vision, and flexible spending accounts.
  • Wellness Programs: Health and wellness initiatives, including discounted memberships.
  • Tuition Reimbursement: Up to 75%, with a maximum of $2000 per fiscal year.
  • Retirement Plans: 401(k) with matching contributions, varying by years of service.
  • Stock Purchase: Discounted stock purchase plan with Carnival Corporation.
  • Professional Development: In-house training through Discover University.
  • Rewards & Incentives: Employee recognition programs, commuter incentives, and discounts on local services and retail.

Application Process

To apply for the Reservation Sales Agent position at Princess Cruises, interested individuals can visit cruisetalent.csod.com and submit their application online. This role offers a unique opportunity to work from home, while providing top-notch service to customers and enjoying a range of valuable benefits.

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Revenue Integrity Analyst for RI

Posted on 10/30/2016 by | Comments Off on Revenue Integrity Analyst for RI

Revenue Integrity Analyst at Parallon in Dallas/Irving, TX

Overview

Position: Revenue Integrity Analyst
Location: Work From Home (Texas – Dallas/Irving)
Schedule: Full-time
Job Number: 25468-126065

Are you passionate about healthcare and adept with numbers? Parallon is seeking a dedicated Revenue Integrity Analyst to join their team. This role offers the chance to contribute to a leading provider of patient financial and revenue cycle services within the healthcare sector.

About Parallon

Parallon, a division of HCA, stands as an industry leader in patient financial and revenue cycle services. Serving acute care providers across the United States, Parallon is committed to its mission: serving and enabling those who care for and improve human life in their communities. Despite being the largest healthcare provider globally, Parallon emphasizes a people-first culture and a strong sense of community.

Key Responsibilities

As a Revenue Integrity Analyst, you will ensure the accuracy and appropriateness of patient charges and coding by:

  • Analyzing Billing Edits: Resolve billing edits requiring clinical expertise to prevent delays in claim processing.
    • Verify and correct billing data for accuracy and completeness.
    • Adhere to regulatory requirements and review medical records and facility protocols.
    • Apply necessary modifiers and condition codes.
  • Identifying Issues: Detect and address charging, coding, or clinical documentation issues.
    • Collaborate with leadership and ancillary departments to resolve these issues.
  • Performing Charge Audits: Conduct audits to verify billing data against documentation.
    • Make necessary corrections in the Patient Accounting system.
    • Provide recommendations to improve documentation, charging flow, and accuracy.
  • Liaison Duties: Act as a bridge between the Shared Services Center Charge Master department and facility ancillary department directors, ensuring clear communication and resolution of charging issues.

Why Join Parallon?

  • Impactful Work: Play a vital role in ensuring financial and operational integrity within the healthcare sector.
  • Professional Growth: Be part of a fast-growing division within the Dallas/Fort Worth area, with opportunities for career advancement.
  • Community Focus: Work within a people-first culture that values community and teamwork.

How to Apply

If you are ready to advance your career in healthcare revenue integrity, apply now. Opportunities at Parallon are highly sought after, so don’t delay in submitting your application.

For more details and to apply, visit Parallon Careers.

Parallon offers a dynamic and supportive environment for those passionate about healthcare and financial integrity. Join the team and contribute to a mission-driven organization dedicated to improving lives through exceptional service and care.

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Implementation Project Manager for JPMorgan Chase

Posted on 10/30/2016 by | Comments Off on Implementation Project Manager for JPMorgan Chase

Implementation Project Manager Opportunity at JPMorgan Chase, Brooklyn, NY

JPMorgan Chase is seeking a skilled Implementation Project Manager to join their dynamic team in Brooklyn, NY. This role is integral to ensuring the seamless onboarding of clients and maintaining high standards of client satisfaction. Below, we break down the core responsibilities and qualifications required for this position.

Core Responsibilities

As an Implementation Project Manager, you will be expected to:

  • Establish Clear Timelines and Documentation: Manage client expectations by setting and adhering to precise timelines and documentation standards.
  • Client Onboarding and Satisfaction: Take ownership of the onboarding process, ensuring clients have a smooth and satisfactory experience.
  • Internal Communication: Maintain transparent and regular communication within the team, providing status updates and addressing issues promptly.
  • Deliverable Management: Ensure all deal deliverables are met, holding team members accountable and managing any implementation issues, escalations, or errors.
  • Problem Solving and Decision Making: Apply creative problem-solving skills and sound judgment to resolve issues effectively.
  • Adherence to Policies: Comply with company policies and procedures, meeting or exceeding established Service Level Agreements (SLAs).
  • Risk Management: Stay vigilant of potential risks in processes, escalate and resolve risk issues promptly.
  • Client and Business Partner Interaction: Engage in extensive phone communications with clients and business partners to manage activities and expectations.

Position Details

  • The final officer title and job grade will be determined based on the candidate’s experience level and will be discussed at the time of offer.

Qualifications

To be considered for this role, candidates should possess the following:

  • Experience: Minimum of 3 years of relevant experience.
  • Communication Skills: Strong verbal and written communication abilities.
  • Facilitation Skills: Proven capability in facilitating meetings effectively.
  • Conflict Management: Demonstrated ability to manage and resolve conflicts successfully.
  • Organizational Skills: Excellent time management and organizational skills.
  • Travel Requirements: Willingness to travel occasionally (less than 10%) for client visits.
Preferred Qualifications
  • Team Collaboration: Ability to work effectively as a team player and adapt to changing environments.
  • Project Management: Experience in project management, including using project plans and issue logs.
  • Technical Proficiency: Proficiency in various desktop and internet-based applications.
  • Industry Knowledge: Familiarity with Cash Management and Treasury Services.
  • Educational Background: A BA/BS degree is preferred.

For those interested in taking on a challenging and rewarding role within a prestigious firm, this opportunity at JPMorgan Chase offers the perfect platform to grow and excel. To apply, visit JPMorgan Chase Careers.

This position will likely fill quickly, so interested candidates are encouraged to apply promptly.

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Customer Service for Skybridge Americas

Posted on 10/30/2016 by | Comments Off on Customer Service for Skybridge Americas

Skybridge Americas: Part-Time Customer Service Opportunity in Minneapolis, MN

Skybridge Americas, a prominent player in customer service solutions, is currently seeking enthusiastic individuals for part-time, work-from-home customer service roles in Minneapolis, MN. This opportunity is tailored for those seeking flexibility and additional income without compromising their busy schedules. Below is a comprehensive overview of the position, requirements, and benefits.

Key Responsibilities

As a Skybridge Americas Home Agent, your main duties will include:

  • Handling Inquiries: Answering incoming calls, emails, and voicemails. Addressing customer questions, complaints, and program inquiries in a timely and professional manner.
  • Data Entry: Accurately entering data into the consumer database.
  • Customer Interaction: Providing friendly and professional customer service both on and off the phone.
  • Team Collaboration: Being punctual and a team player to meet customer needs.
  • Additional Support: Performing other support tasks as required.

Hours of Operation

  • Part-Time: Days and weekends (every other Saturday/Sunday).

Requirements

To be eligible for this position, candidates must reside in Minnesota or Wisconsin and have:

  • Education: Minimum of a high school diploma/GED or an equivalent combination of education and experience.
  • Communication Skills: Excellent professional verbal and written communication skills.
  • Technical Skills: Strong computer skills, including internet navigation and other computer programs.
  • Physical Ability: Ability to sit for long periods, hear and use a headset, use a phone, and type and use a mouse/computer simultaneously.
  • Work Environment: A quiet space to work.

Necessary Equipment

Candidates will need:

  • Home Computer/Desktop: Reliable for work tasks.
  • Land Line Telephone: With a local Minneapolis-St. Paul area code (612, 651, 952, 763) or Vonage.
  • Phone Headset: May be ordered prior to start.
  • High-Speed Internet Connection: For smooth operation.

Incentives and Benefits

Skybridge Americas offers a range of benefits to its part-time employees, including:

  • Flexible Schedules: Ideal for balancing home, school, and work.
  • Training: Fully paid online training with live instructors.
  • Pay Increases: At 6 months and annually from the start date.
  • Incentive Programs: Potential to earn $50 – $500+ per month based on performance.
  • Additional Incentives: Weekly bonuses and performance-based incentives up to an additional $0.50 per hour.

How to Apply

If this part-time customer service role aligns with your career goals and lifestyle, visit www.adp.com to apply. Positions are filling quickly, so prompt application is encouraged.

Join Skybridge Americas and become part of a team that values flexibility, growth, and professional development.

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Customer Satisfaction Interviews Home based The Crossroads Group

Posted on 10/30/2016 by | Comments Off on Customer Satisfaction Interviews Home based The Crossroads Group

Customer Satisfaction Interviews (Home-Based)

About The Crossroads Group

The Crossroads Group, based in Honolulu, HI, is a reputable organizational development survey firm. They are currently seeking professionals to conduct customer satisfaction interviews from the comfort of their own homes.

Position Details

  • Title: Customer Satisfaction Interviewer
  • Location: Home-based (Honolulu, HI)
  • Pay: $20 per hour
  • Type: Part-time

Key Responsibilities

  • Conducting customer service-related work from home
  • Attending some project training sessions in the office
  • Performing some translation work as required

Requirements

The ideal candidate will possess:

  1. A pleasant and professional phone demeanor
  2. Excellent English grammar and writing skills
  3. Dependability and stability
  4. High ethical integrity and trustworthiness
  5. Familiarity with the Hawaiian language and culture
  6. Legal authorization to work in the U.S.

Candidate Profile

The Crossroads Group is looking for principled individuals who:

  • Are dependable, mature, and organized
  • Are self-starters with strong values, principles, and integrity
  • Have related experience and can provide work references

Job Benefits

  • Flexible Hours: Part-time, less than 10 hours per week initially
  • Competitive Pay: Earn $20 or more per hour based on output
  • Long-term Opportunities: Potential for long-term contractor relationships, although project opportunities may be limited and may not start immediately

Application Process

Interested candidates should:

  • Send an inquiry or resume via email
  • Be prepared to provide references if selected

For more information and to apply, visit The Crossroads Group Job Listing.

This is a rewarding opportunity for stable and committed individuals looking to work with a reputable firm. Apply now, as jobs are filling quickly.

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Call Center Agent/Customer Service for Credit Mail Experts

Posted on 10/30/2016 by | Comments Off on Call Center Agent/Customer Service for Credit Mail Experts

Call Center Agent/Customer Service Opportunity at Credit Mail Experts, LLC

Location: San Jose, CA
Job Type: Contract
Salary: $10.00 – $12.00 per hour

Credit Mail Experts, LLC is currently seeking dedicated call center agents to join their remote call center team. This opportunity is ideal for individuals who value flexibility, enjoy engaging with people, and prefer the convenience of working from home.

Key Responsibilities

  • Handle Incoming Calls: Provide exceptional customer service and handle calls with care.
  • Maintain Accurate Records: Keep detailed and precise notes on each call.
  • Flexible Scheduling: Choose shifts that align with your lifestyle, whether it’s days, afternoons, nights, or weekends.

What You Can Expect from Credit Mail Experts, LLC

  • Competitive Pay: Starting wage ranges from $10 to $12 per hour, depending on experience.
  • Weekly Payments: Receive your earnings on a weekly basis.
  • Comprehensive Training: Get trained on both the product and the software.
  • Remote Work: Enjoy the convenience of working from home.

Requirements

To be considered for this role, candidates must meet the following criteria:

  1. Availability: Must be able to work nights and weekends.
  2. Language Proficiency: Fluent in English with clear communication skills.
  3. Experience: At least 3 years of call center experience, particularly in a work-from-home setting.

Additional Required Experience

  • Night Shifts: 3 years
  • Weekend Shifts: 3 years
  • Outbound Sales Calls: 3 years
  • Computer Skills: 3 years

This position is an excellent fit for stay-at-home individuals or retirees looking for a flexible job that allows them to work from the comfort of their home. If you meet the requirements and are interested in joining a dynamic team, apply now.

For more details and to submit your application, visit Credit Mail Experts on Indeed.

Conclusion

Credit Mail Experts, LLC offers a unique opportunity for experienced call center agents to enjoy the flexibility of remote work with competitive pay and weekly payments. If you have a passion for customer service and meet the specified requirements, this could be the perfect job for you.

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