Active Network is seeking workers from: AL, AR, DE, FL, GA, IA, ID, IN, KY, LA, MS, NY, OH, OR, PA, TX, WI, NH. Are you seeking a part-time, seasonal home-based position that allows you to assist customers with camping reservations in a growing Work-At-Home Department? Active Network has an exciting opportunity for a Reservation Agent. This legitimate position involves handling phone reservations and customer support for residents in specific states, with potential for a year-round part-time status. Join the latest trend in call center work and be part of a team that values your contributions.
Scope of Work:
As a Reservation Agent, you will:
- Work from the comfort of your home
- Assist customers over the phone with camping reservations in multiple states, including State Parks
- Receive continual support from supervisory staff, IT, Training, and Human Resources groups
Requirements for Remote Work:
To set up your home office, you’ll need:
- A quiet work environment
- A standard phone line (POTS/Analog preferred)
- High-speed internet connection (Ethernet cable required)
- Accessible modem and phone line from your workstation
- Desktop monitor (no all-in-one, tablets, laptops, or TVs)
Job Duties:
Your responsibilities will include:
- Accessing company programs using provided equipment
- Assisting customers with reservation requests, troubleshooting, and answering questions
- Communicating effectively using scripted material, policies, guidelines, and procedures
- Querying information within company databases
- Maintaining productivity goals and quality assurance standards
- Adhering to attendance expectations and company policies
Basic Requirements:
To succeed in this role, you should have:
- Excellent communication and customer service skills
- Solid computer skills and internet knowledge
- Organization and self-motivation
- Minimum typing speed of 20-30 wpm
- Availability for 25-29 hours per week, including weekends
Perks:
- A great work environment with supportive co-workers
- Work and train from the comfort of your home, saving on transportation costs
- Participation in ACTIVEx, an award-winning employee program
- Savings through the ACTIVE Advantage program on activities, gear, and travel
Apply now for this Reservation Agent position and be part of a team where jobs go fast, but your impact lasts. Join Active Network and grow both personally and professionally.