Tag Archives: remote

Join TeleTech: A Part-Time Seasonal Opportunity with Growth Potential

TeleTech, a global leader in business process outsourcing, is offering part-time seasonal positions that could transition into permanent roles. This is an excellent opportunity for individuals seeking flexible work schedules and career advancement.

Why Work at TeleTech?

TeleTech provides numerous benefits for its employees, including:

• Flexible Work Schedule: Work 20-30 hours per week based on your availability.
• Casual Dress Code: Wear what makes you comfortable, whether it’s pajamas, jeans, or yoga pants.
• Career Advancement Opportunities: Grow within the company.
• Employee Rewards and Discounts: Enjoy various perks as a TeleTech employee.
• Continuous Training & Coaching: Benefit from ongoing professional development.

Responsibilities

As a part-time seasonal employee, you will:

• Engage with customers via phone, email, and other media.
• Provide exceptional customer service or sales support.
• Work from the comfort of your home, ensuring a quiet environment for effective communication.

Application Process

To apply, follow these steps:

1. Submit your application.
2. Check your email for instructions on the next steps, including a computer compatibility test.

Requirements

Applicants must meet the following criteria:

• Education: High school diploma or GED required; higher degrees are a plus.
• Experience: At least six months of customer service or sales experience.
• Technical Requirements:
  • Own a Windows-based desktop or laptop (Macs are not compatible).
  • Reliable internet connection.
  • A dedicated telephone (landline or cell phone) for work communication.
  • A quiet, dedicated workspace at home.
• Other Requirements:
  • Be 18 years of age or older.
  • Willingness to undergo a background check and, if necessary, a drug test.

Location Restrictions

Please note that this role is not available for residents of the following locations:

• California (CA), Maine (ME), Maryland (MD), New Jersey (NJ), Rhode Island (RI), Wisconsin (WI), Oregon (OR), Washington (WA), New York (NY), Connecticut (CT), Massachusetts (MA), Vermont (VT), Hawaii (HI), Alaska (AK), Washington DC (DC), Chicago, Illinois (IL), or the Virgin Islands.

About TeleTech

TeleTech is renowned for helping organizations worldwide manage and optimize customer relationships. With service delivery centers in 17 countries, TeleTech offers an enriching experience interacting with diverse clients and customers in nearly 30 languages. Daily, associates engage with over 3.5 million customers globally through various communication channels.

Stay Connected

Not ready to apply but want to stay updated on future opportunities? Join our Talent Network at TeleTech Talent Network.

Embark on a flexible and rewarding career journey with TeleTech today.

Join GC Services as a Customer Service Representative in Mesa, AZ

Position Overview

GC Services is seeking dedicated Customer Service Representatives to join their Mesa, AZ team. This role is ideal for individuals passionate about providing excellent customer service and looking to work from home.

Key Responsibilities

• Handle Incoming Calls: Answer and manage incoming calls related to fulfillment products and other services.
• Provide Solutions: Offer call completion and alternative solutions, ensuring customer satisfaction.
• Professional Interaction: Maintain a courteous and business-like demeanor with all customer interactions.
• Quality Service: Strive to resolve issues in accordance with client guidelines.
• Administrative Tasks: Complete necessary paperwork for exceptions and other specific situations.
• Additional Duties: Perform other assigned tasks as needed.

Work from Home Requirements

1. Location: Must currently reside in the Phoenix metropolitan area.
2. Workspace: Provide photos of a workspace free from interruptions, noise, and distractions.
3. Internet: Minimum internet speed of 10 Mbps download and 5 Mbps upload; provide a speed test result from speedtest.net.
4. Phone Line: Separate, analog phone line (Century Link) without call waiting or added features.
5. Troubleshooting Skills: Basic skills for handling internet and phone outages.
6. Residency Commitment: Agree to remain at your current address for at least 6 months.
7. Meetings: Attend regular video conferences for team meetings and one-on-one coaching.
8. Training: Participate in training hours from 8:00 AM to 4:30 PM, Monday to Friday, for 4 weeks.
9. Skills and Education:
   • Excellent communication and strong interpersonal and organizational skills.
   • Flexibility to work a varying schedule and basic computer skills.
   • High school diploma, GED equivalent, or ability to obtain one within 6 months.
   • Six months of customer service experience; bilingual (Spanish/English) skills are a plus.
10. Equipment Verification: GC Services may verify that your PC meets or exceeds the specified requirements.

For more details and to apply, visit GC Services.

Job Opportunity: Hedge Fund Back Office Consultant

Company: Eagle Automated Solutions
Location: San Francisco Bay Area, CA
Type: Part-time

Job Overview

Eagle Automated Solutions is seeking a Hedge Fund Back Office Consultant to join their team. This role is ideal for individuals with a strong technical background and a solid understanding of stock market data.

Responsibilities

• Technical Skills:
  • Proficiency in SQL and Excel, including creating Pivot tables and performing data aggregations and comparisons.
• Stock Market Knowledge:
  • Understanding of financial instruments, including the difference between tickers and CUSIPs, and Equities and Bonds.
  • CFA certification is preferred.
• Attention to Detail:
  • Ability to code and test work thoroughly to ensure accuracy.
• Customer Support:
  • Handle email and phone interactions with clients, ensuring high-quality service.
• Availability:
  • Generally available during US market hours with some on-call coverage.
  • Must not have a full-time job; suitable for those with flexible part-time roles.
• Home Office Setup:
  • Must have a reliable and fully functional home office.

Qualifications

• Education: Bachelor’s degree required.
• Technical Skills:
  • Proficiency in SQL, Excel, and SSRS.
• Experience:
  • Background in stock market data and financial services.
• Attention to Detail:
  • Provide examples of meticulous work and attention to detail.

How to Apply

Interested candidates should send an email with their resume and a cover letter. The cover letter should highlight:

• Full scope of technical skills, particularly in SQL, Excel, and SSRS.
• Experience with stock market data.
• Examples demonstrating extreme attention to detail.

Keywords: Financial Analyst, consulting, hedge funds, financial services, data analysis, SQL, databases, Excel, stock market, part-time, work from home, home office

For more information, visit Eagle Automated Solutions.

Job Listing: Telephonic RN Care Manager

Company: ComplexCare Solutions, Inc.
Location: Connecticut

Job Description:

The Telephonic RN Care Manager will be responsible for the following duties:

• Care Management: Perform care management as trained by ComplexCare Solutions.
• Barrier Identification: Identify and act upon barriers to care using appropriate community and CCS resources, including social workers, DME, homecare, etc.
• Hospitalization Reduction: Utilize care management to reduce hospitalization and readmission rates.
• Adherence to Policies: Follow CCS policies & procedures and best practices, including:
  • Documentation: Assessments and reassessments of body systems, environment, social, behavioral, financial, and functional abilities.
  • Discharge Planning: Develop and implement discharge plans.
  • Productivity Standards: Connect with 8 members a day.
  • PHV Visits: Conduct visits within 48-72 hours of discharge.
• Enrollment Assessments: Conduct enrollment assessments of assigned patients, including evaluation of physiological, psychosocial, environmental, financial, and health-related behavior domains.
• Care Planning: Establish a plan of care with patients, providers, and payers, continuously reassessing cost-efficient and appropriate levels of care.
• Team Collaboration: Enhance communication and collaborative relationships with multidisciplinary healthcare team members.
• Continuity of Care: Emphasize continuity of care to reduce or eliminate fragmentation, duplication, and gaps in the treatment plan.
• Patient Advocacy: Act as a patient advocate, protecting privacy and confidentiality issues.
• Patient Education: Provide patient education, monitor health needs, and coordinate community resources.
• Risk Prevention: Prevent adverse patient occurrences when possible and intervene quickly to minimize poor outcomes.
• Patient Empowerment: Facilitate patient empowerment and quality of life by promoting educated, independent patient choice on all aspects of care.
• Quality Review: Collect quality review data to support outcome measurements.
• Resource Knowledge: Maintain a comprehensive working knowledge of community resources, payer requirements, and network services for the target population.
• Health Promotion: Identify opportunities for health promotion and illness prevention.
• Professional Development: Demonstrate accountability for professional practice by participating in educational programs to increase case management knowledge base and skill set.
• Case Studies: Participate in practice case studies.

Education/Experience Requirements:

• Licensure: Registered Nurse with current state licensure.
• Experience: Minimum of 5 years in a case management, clinical, or discharge planning role; at least 1 year in case management preferred.
• Medicare/Medicaid Experience: Experience with Medicare/Medicaid skilled visits within the last year.
• Knowledge: Strong professional knowledge and experience in the adult population and chronic disease management.
• Certification: Current CPR certification.
• Driver License: Valid driver license.
• Preferred Experience: OASIS experience within the last year.
• Homecare: Homecare experience required.

For more details and to apply, visit ComplexCare Solutions.

Apply now. Jobs go fast!

Job Opportunity: Automation Support Assistant at NCL Corporation

Location: Miami, FL

Company: NCL Corporation

Role Overview: NCL Corporation is seeking an Automation Support Assistant to join their team in Miami, FL. This role involves providing comprehensive support to customers navigating the NCL.COM platform, ensuring a smooth and positive experience for all guests.

Key Responsibilities:

• Customer Assistance:
  • Handle incoming calls from customers needing help with NCL.COM.
  • Assist guests with creating online accounts and resetting passwords.
  • Guide guests through online check-in, electronic cruise documents, shore excursions, and amenities.
• Troubleshooting:
  • Identify and resolve system issues for guests.
  • Escalate unresolved issues to the appropriate next level.
• Guest Interaction:
  • Maintain patience and consistency during troubleshooting to ensure guest satisfaction.
  • Adhere to required call handling behaviors and metrics.
• Reservations Support:
  • Provide support for reservations as needed.
• Quality Assurance:
  • Implement corrective actions based on quality observations.
• Team Collaboration:
  • Exhibit teamwork, integrity, and respect to foster a trusting work environment.
• Additional Duties:
  • Perform other job-related tasks as assigned.

Qualifications:

• Education:
  • High school diploma or equivalent.
• Experience:
  • Proficiency in computer and internet use.
  • Previous call center experience is preferred.

NCL Corporation values a collaborative and respectful work environment and seeks individuals who demonstrate these qualities.

For more information and to apply, visit NCL Careers.

This Automation Support Assistant role at NCL Corporation offers a great opportunity for individuals with strong customer service and technical skills. If you meet the qualifications and are interested in joining a dynamic team, consider applying today.

Crop Insurance Adjuster in Jonesboro, AR

Company: ProAg
Location: Jonesboro, AR

ProAg is seeking a Crop Insurance Adjuster for its Jonesboro, AR location. This role involves a variety of responsibilities essential for effective claims management and customer service.

Key Responsibilities

Essential Functions:

• Field Inspections:
  • Perform field inspections
  • Read maps and aerial photos
  • Measure fields and inspect storage bins
  • Discuss findings or crop losses with producers
• Claims Handling:
  • Exercise independent judgment in managing complex and non-routine claims
  • Escalate problematic claims to the Area Claims Supervisor
• Communication:
  • Convey regulations and interpretations to claimants, agents, and industry professionals
  • Articulate the company’s position on industry topics, including the development of new specialty crops
• Workload Management:
  • Efficiently manage claim workload
  • Provide excellent customer service
  • Adhere to ProAg performance standards, including regular communication with insureds and professional daily business conduct
• Fact-Finding:
  • Determine the cause and percentage of loss through fact-finding
• System Usage:
  • Properly use ProAg systems (ProAgWorks, Fieldworks) to record and transmit loss information
• Regulation Knowledge:
  • Maintain knowledge of RMA rules and regulations, as well as ProAg procedures for MPCI, Crop Hail, and Federal Crop Insurance regulations
• Training:
  • Attend training sessions at State, Regional, or National levels as directed

For more information and to apply, visit ProAg Careers.