Customer Service Representative with Slingshot
Slingshot, a dynamic startup based in Orem, Utah, is revolutionizing the pest control industry with innovative tools designed to meet the demands of modern customers. Currently seeking dedicated individuals to join their team, Slingshot offers an enticing opportunity for a Customer Service Representative (CSR) position.
Position Overview: As a Slingshot CSR, the selected candidate will be responsible for delivering exceptional customer service through phone and live web chat channels, efficiently scheduling appointments, and facilitating connections between customers and our in-house pest specialists. This role provides the flexibility of working from the comfort of one’s own home, within a 1.5-hour commute of Orem, UT.
Key Requirements:
- Personal Attributes:
- Demonstrated friendliness, intelligence, and genuine care for people.
- Effective and clear communication skills, both written and verbal.
- Internal motivation, exhibiting a proactive approach to tasks.
- Availability:
- Full-time commitment (35+ hours/week) with scheduling flexibility, including weekends and holidays.
- Location Options:
- Opportunity to work from home or choose an in-office setup.
Responsibilities:
- Communication Facilitation:
- Bridge the communication gap between pest control companies and customers.
- Respond to customer inquiries via phone and live web chat.
- Appointment Management:
- Schedule appointments for customers.
- Connection Coordination:
- Facilitate connections between potential customers and in-house pest specialists.
- Contributing to Growth:
- Play a pivotal role in fueling Slingshot’s rapid growth.
Benefits:
- Professional Growth:
- Gain experience in a dynamic startup environment.
- Opportunities for career advancement within the company.
- Compensation:
- Competitive pay with attractive incentives.
- Comprehensive Benefits:
- Health care, PTO, 401K match, and gym benefits.
- Unique Exposure:
- Work alongside company founders and executives.
- Exposure to an $8 billion industry.
- Flexibility:
- Enjoy the convenience of an at-home position.
To apply for this exciting opportunity, visit Slingshot Careers and submit your application promptly. Don’t miss out on the chance to be a part of Slingshot’s growing success!