An Award-Winning Organization is expanding its horizons and is on the lookout for over 40 experienced Certified Technical Support Representatives to join its ranks.
Your Role in Our Team
As a valued member of our Technical Support team, you’ll be tasked with resolving a myriad of computer-related issues efficiently and effectively. Your responsibilities will include:
- Diagnosing and resolving common computer problems, from pesky viruses and malware to sluggish performance and perplexing errors.
- Assisting with email client setup, software installation and configuration, and troubleshooting wireless networks and peripheral issues.
Qualifications We Seek
To thrive in this role, candidates must meet the following criteria:
- Technical Certification: Possess at least one technical certification such as MSDT, A+, NET+, MCP, MCSE, CCNA, or CCNP. This ensures you’re equipped with the necessary skills and knowledge to tackle the challenges that come your way.
- Communication Skills: Demonstrate strong communication skills to effectively interact with clients and colleagues alike. Clear and concise communication is key to delivering exceptional support.
- Experience: Bring to the table a minimum of 2 years of hands-on experience in technical support. This experience serves as a testament to your ability to navigate complex issues with finesse.
- Education: Hold a high school diploma or GED equivalent. While academic qualifications are important, your practical experience and certifications take precedence in this role.
- Work Environment: Maintain a quiet and conducive work environment at home. This ensures minimal distractions and maximum focus, allowing you to deliver top-notch support to our clients.
What We Offer
- Full-Time Position: Enjoy the stability and security of a full-time role, with opportunities for professional growth and development.
- Competitive Compensation: Receive a competitive hourly rate of $14, commensurate with your skills and experience.
- Remote Work: Embrace the flexibility of remote work, eliminating the need for lengthy commutes and allowing you to achieve a healthy work-life balance.
How to Apply
If you meet the requirements outlined above and are eager to embark on an exciting journey with us, we encourage you to submit your application today! Please note that candidates without the requisite technical certification will not be considered for this position.
Ready to take the next step in your career? Visit Balancestaffing.com to explore this opportunity further and submit your application.
Join us in revolutionizing the world of technical support, one issue at a time!